Poor service! Let me buy 16m of coving, rang a day later to tell me there was none, and any other substitute would be 2 weeks. Asked for a refund and took over a week to get the money back into m... Zobacz więcej
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Zobacz, co mówią recenzenci
After removing some coving in a house we bought 3 years ago I struggled to match the coving to put right again. I found plaster coving ltd whom had a perfect match but unfortunately due to loca... Zobacz więcej
The samples we ordered arrived quickly and we're great quality. However we had to cancel our main order as the lead in time was just too long. We were initially told two weeks due to our chosen coving... Zobacz więcej
Reakcja na opinię
The next day delivery service was mis leading. I did get an apology but when it arrived it was still wet and in fact is still drying more than a week later. Chipped on one edge when unwrapped it but c... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Plaster Coving Ltd of North Yorkshire are the UKs largest wholesaler of Decorative Plaster Mouldings. We started manufacturing decorative plaster in North Yorkshire and have now expanded nationally offering trade accounts and dealing directly. To get the trade price for your Plaster Coving, Plaster Cornices, Plaster Ceiling Roses and Dado Rails, please contact us on 01723 321 111.
Dane kontaktowe
Unit B, Barrys Lane,, YO12 4HA, Scarborough
- 01723 321 111
- info@plastercoving.ltd.uk
- plastercoving.ltd.uk
2,9
Średnia
272 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Quality product, fantastic service
The coving came quickly and of good quality. I provided dimensions of the room and they sent the right amount, along with advice on how to fit or of a fitter.
18 listopada 2016
Opinia niezależna
Great
Quick despatch. No ridiculous waiting times. Good prices. Fine quality product. Very pleased. Would definitely buy from again.
16 listopada 2016
Opinia niezależna
coving
I have had so many comments on how good my ogee medium coving looks. Excellent product & service.
16 listopada 2016
Opinia niezależna
Good coving, could have been better wrapped for shipping.
Looks great some damaged in transit.
4 listopada 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
thank you
Purchase and delivery of plaster coving
Great service. The purchase was easy and the guy that delivered was very friendly and helpful. I would use this company again.
4 października 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
thank you for your review and i will pass your comment to the driver
A very good service thank you.
The website is comprehensive and easy to order from. I then got several updates by phone and email as to progress. The delivery arrived exactly to the minute as planned!
4 października 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
thank you
Odpowiedź od Plaster Coving Ltd
good morning,
I am very sorry to hear about your experience and very surprised as well.
Considering the nature of our coving we do expect it to be delicate as it is made of gypsum plaster, that is why as soon as an order is placed we send an email containing care sheets full of advises and instructions for all levels of tradesman on how to handle such a delicate and fragile product.
I can assure you that our products are of a very high quality and on average they are 15 to 20% thicker than other products of the same nature. All the staff in our office is knowledgeable and trained to give advises on installation so please call us if you need any more help.
thank you
Tanya
Happy
The service was excellent and the product is even better.
Thank you to all the staff.
3 października 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
thank you on behalf of all the plastercoving staff
Very well done
Very well done. I thought the site worked well and customer reviews were very good. I ordered 2 ceiling roses. One of them had a small imperfection on it. PlasterCoving had no qualms delivering a replacement one and picking up the first one.
I am really pleased with their product AND customer service.
30 września 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
thank you for your review, it is always good to hear how well our staff handles every situation
Very good service and product
Very good service and hight quality product
23 września 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
thank you for your review
Arrived still wet and damaged slightly
The next day delivery service was mis leading. I did get an apology but when it arrived it was still wet and in fact is still drying more than a week later. Chipped on one edge when unwrapped it but couldn't be bothered to send it back as too much hassle etc so trying to dry it out and then my partner is going to repair as he is a painter and decorator by trade.
23 września 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
Hi,
I am very sorry about your experience. If you had rang us we would have been able to rectify the problem.
Our roses are always next day delivery as we tend to make them and keep them in stock.
Unfortunately in your case we had just run out that same day you ordered.
The fact that your roses arrived still wet it is because it was freshly made and this is a sign of the high quality of our roses. It is absolutely fine to fit them while still wet. When our products are very dry we actually advise to wet them at the back as the adhesive sticks better.
As for the chip I am very sorry, that obviously happened during transportation.
But a simple phone call and we would have advised you on what to do and even replaced it straight away.
The replacement procedure for damaged products is not complicated. You just call us and we do all the rest.
Please get in touch if you need any further assistance.
thank you
Odpowiedź od Plaster Coving Ltd
thank you
Odpowiedź od Plaster Coving Ltd
thank you
Great product but crazy expensive delivery!
Wanted under 20m (minimum order though I was told this after placing the order) of coving and I was told I would have to pay double the delivery charge which was £80. Great selection and product quality but delivery charges mean I will look elsewhere next time.
19 września 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
Good morning,
I am very sorry you feel unhappy with our delivery charge but the reason why you were charged more than normal is because we agreed on sending an order of only 8 metres.
It is stated on our website on almost every page that a minimum of 20 metres is needed. We use our own van and trained drivers and we always try and keep the charge to a very low rate but in order to keep our fees so low we need to meet the 20 metres requirement.
I can see you have ordered several times so you must have been pleased with our products. We do pride ourselves on our great customer service and high quality products and we always take good care of all our customers so I hope you would re-consider your position and return to us as customer and use our great coving and roses again.
thanks
tanya
speed of delivery excellent , help with order very good and driver on delivery excellent
would certainly use your company and recommend to others
19 września 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
thank you for your comments
Plaster Celing Rose
Excellent service purchased 4 ceiling roses, wide range to choose from very pleased with end product.
16 września 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
thank you
Coving
Helpful and knowledgeable about their product and how it fits as well as prompt and courteous delivery. Excellent company that wants to help and cares about both their product and customers.
14 września 2016
Opinia niezależna
Odpowiedź od Plaster Coving Ltd
thank you for your review and sharing your experience with us.
We really appreciate your kind words
tanya
Odpowiedź od Plaster Coving Ltd
thank you
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