Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Planning Alerts offers a service which searches your Local Planning Authority website and emails you details of newly submitted applications near you. The aim of this to enable shared scrutiny of what is being built (and knocked down) in peoples' communities.
Zjednoczone Królestwo
2,1
19 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
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VILE VILE VILE company! No contact number, ignores emails! The official local council has REMOVED my data, however this THIRD PARTY WEBSITE STILL SHOWS IT! AFTER MUTIPLE REQUESTS, I HAVE BENE IGNORED. Today i have begun to seek legal advice - I have had multiple harassment calls, i have lost money and stressed a lot over my data being displayed by this company. I will ensure legal consequences are achieved. Disgrace.
The business appears to be scraping data from council planning portals and republishing it for profit, but it seems to indiscriminately republish data without redaction of personal details, nor omisssion of copyrighted materials. They republish the data to the open web and sell it to third parties for cold canvassing marketing.
They are completely non-compliant with current data protection regulations and have ignored my emails instructing them to remove copyrighted and personally identifiable materials.
When searching the ICO website it is clear that they have not registered as a Data Processor or Controller and have not appointed a DPO at their business, as they are required.
I have instructed a solicitor to take over managing the process of getting a court order to get them to remove the offending copyright and data protection breach and shall have to go through the incovenience of applying for a court order for damages.
I will be reporting them to both Trading Standards and The Information Commissioners Office too.
Odpowiedź od Planning Alerts
All planning applications and associated documents are, by law, public records. Local Planning Authorities are required under the Town and Country Planning Act and related regulations to publish planning applications, supporting documents, plans, and decision notices for public inspection. The purpose of this process is transparency, accountability, and public participation. Members of the public, businesses, and third parties are explicitly permitted and expected to view, access, and reuse this information.
We do not “scrape private data”. We aggregate publicly available planning documents that councils themselves publish without restriction. Any personal information contained within those documents is placed there by the applicant or agent and published by the council as part of the statutory planning process. Responsibility for redaction rests with the Local Planning Authority at the point of publication, not downstream viewers or indexers of lawful public records.
We do not sell personal data, nor do we provide data for “cold canvassing marketing”. Our service provides access, search, and monitoring tools for planning information that is already in the public domain, in line with legitimate interests recognised under UK GDPR Article 6(1)(f).
With respect to data protection compliance:
Processing of statutory public records for transparency and public information purposes is lawful under UK GDPR and the Data Protection Act 2018.
Registration with the ICO is not mandatory for all organisations, and the absence of a public ICO register entry does not indicate non-compliance.
A Data Protection Officer is only required in specific circumstances defined by law, which do not apply to many small or medium-sized organisations processing public records.
We take all genuine legal notices seriously. To date, we have received no valid court order, ICO determination, or substantiated legal notice requiring removal of any content. Unsupported demands or threats do not override statutory publication requirements or lawful processing of public information.
If any individual believes a specific document has been published unlawfully by a Local Planning Authority, the correct route is to raise that issue with the council that published it. We are always willing to review specific, properly grounded concerns, but we will not remove lawful public records based on inaccurate assertions.
This review reflects a misunderstanding of the planning system and data protection law rather than any wrongdoing by our business.
I absolutely agree with you Syed. They have published my name and my personal address. I appear on google and it is causing so much distress to our whole family. They should not be publishing data where an individual can be recognized/identified.
I have been in touch with them, they have ignored my messages as well as emails. I have been in touch with the planning authority and within few hours they have come back and said we have asked planing to take your information down. Despite this they have not taken it down.
I am also going to report them TRADING STANDARDS via citizens advice bureau. I ADVICE ALL OF YOU TO DO THE SAME. REPORT THEM. Further more report them to other authorities like information commissioners office in short ICO google it you will find their website. Report them TO AS MANY AUTHORITIES AS AS POSSIBLE INCLUDING THE PLANNING AUTHORITY where you had made your application. This is the only way of bringing u******** people like this to close down sites like this where they thrive on causing emotional and mental damage to other people. Reading other's reviews they also cause financial damage. I can't understand why people pay sites likes when they can register for free on REAL council planning authority's sites,they would get free alerts.
Planning org are HIDING behind a SERVICED OFFICE ADDRESS. Planning org do not have a telephone number either on their site. Planning also not have their company details on their site. Can you guess why? How can anyone trust them? Those of you who subscribed and got done you have a learnt a lesson now -any company who hide like this NEVER GIVE OUT YOUR FINANCIAL DETAILS OR SUBSCRIBE.
Take it up with your credit or debit card company ask them to CLAW THE MONEY BACK FROM planning .org
There is also a law where they must give you a choice to opt out and 14 days to unsubscribe.
Also if they have tricked you and continued taking subscription payment without sending you a reminder in timely manner about your subscription/next payment you can claim it back. This is consumer protection law.
They must give you a tick button so you can opt out.
NEVER TRUST A COMPANY who hide, no telephone number and only service office address. no information about the status of the company ON THEIR WEBSITE
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THEIR NAME PLANNING AND ADDING. ORG is there so it tricks people into believing that it's genuine government planning department. BE AWARE IT IS NOT.
Planning Alerts published plans for my house conversion on the internet without my consent . The plans included my full name and full address for anyone to find where I live . This is a GDPR breach of personal information. I contacted them limitless number of times asking them to remove my personal data , also warned them that I will take legal action against them, but I had zero replies from them . I consulted a solicitor and reported them to the ICO , now waiting for things to go their legal way and I will ask for a compensation.
I have no memory of signing up to this company unless I did so thinking it came from my local council planning office. Which does not charge for information . It takes money from my bank and i cant Find how to exit from this nasty scam
Still taking money from my card although i cancelled months ago. cannot be contacted.
conmen
Cancelled my direct debit over 6 months ago, they still to this day try and take funds from my account. Emailed them to ask why it hasn’t been cancelled, sent them the evidence and never heard anything back. You can’t contact them any other way.
This company take our PDFs off council websites and make them avilable for all to see via search engines. Terrible infringement of copyright and personal documents.
Odpowiedź od Planning Alerts
Documents submitted as part of any planning application immediately enter the public domain. All planning applications and their associated documents have to be available to be scrutinised by any member of the public. This is a fundamental part of all planning processes.
Received spam email, was fooled for a moment into opening it and clicking on a link! Relieved to find here that it's probably no worse than a spammer's attempt to get more info from me. Must be more careful next time.
Mass spammers - I've received spam from them via multiple email accounts.
Totally unsolicited email sent to a personal email address which has clearly been purchased or scraped online. As a qualified DPO, I assure whoever is behind this that there is nothing legitimate about this at all. Let's see what the ico.org.uk have to say on the matter.
I was disappointed to receive completely unsolicited email from this company on the basis of "legitimate interest". I've never heard of this company and don't understand why they though it reasonable to send me marketing materials to my email without consent.
I had an unsolicited email and enquired via Google to see what they're up to - which revealed these Trust Pilot reviews among other things. Nothing else to say whether good or bad, but I see very little point in it since anyone can sign up with their local authority's planning department to receive emails direct from them. These include links to the application page on the LA's website. My LA will allow me to select where within its area I would receive notifications - I have restricted it to just my town, but I could have had anywhere or the whole county.
I suppose if you live right on a boundary this might be useful, but in that case you could just as easily also sign up to the neighbouring LA.
My LA also notifies me when decisions have been made, though this is not always reliable.
I also received a spam email from them. I'm not a UK business and just have a historic co.uk email address. Therefore on every level the email saying "You have received this email as a UK business under 'legitimate interest' in planning applications near your location." is rubbish.
Will spam people to try and get signups and sales.
Update: so a month after the event you comment and admit that you've spammed me "we have over 10,000 signed up users who have primarily come from this email campaign, so we are confident it has appealed to a large number of the campaign's recipients" (quote) but then have decided another two weeks later that it doesnt look good so you are trying to have it removed from TrustPilot... good job I've saved the email isnt it!
It just makes them as a company look more shady and unethical.
Edit 2: marked as genuine and verified by TrustPilot :)
Odpowiedź od Planning Alerts
[FLAGGED] - Not a genuine customer experience
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