Great experience with internet purchase. The website was easy to navigate. I easily found the product that I was looking for at a great price. I was able to easily confirm my purchase before submitt... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fast shipment of items ordered online. I needed a number of different sizes of spokes to have on hand for emergency repairs on a long overseas trip this summer. Planet Cyclery had the spoke sizes and... Zobacz więcej
Reakcja na opinię
The biking pants were great, but the sizing was off by quite a bit even though they were marked correctly for my size meaning I wear size 36, they were marked 36 but fell off even when all the tabs w... Zobacz więcej
Reakcja na opinię
After a small glitch which wasn't your fault, a sales rep took the initiative to fix the problem and I got a new helmet in no time . Mahalo and Aloha from Hawaii.
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Planet Cyclery is your one stop online shop for some of the best deals on a whole range of bike parts
Dane kontaktowe
Stany Zjednoczone
- planetcyclery.com
4,6
Doskonała
2 tys. recenzji
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Planet Cyclery
Thank you so much, Braden! We’re thrilled you found exactly what you wanted. We appreciate the shout-out and look forward to your next order!
Odpowiedź od Planet Cyclery
Thank you so much, Juan Sebastian! We’re thrilled you enjoyed our selection and had an excellent experience. We appreciate the shout-out and look forward to your next order!
Shipping was late
Ordered April 1.
Received April 9.
Shipping supposed to take 2-4 days, not 8.
2 kwietnia 2026
Dependable and good service Quality products and service and quick…
Quality products and service and quick delivery
1 kwietnia 2026
Odpowiedź od Planet Cyclery
Thank you so much, Thomas! We’re thrilled you enjoyed the quick delivery and the quality of your new gear. We appreciate your business and hope to see you back at the shop again soon!
I’m very happy with the company and I…
I’m very happy with the company and I will continue to make purchases with you. I’ve always got something breaking on both bikes so I will be a regular. Thanks.
31 marca 2026
Odpowiedź od Planet Cyclery
Hi Adam, thank you for the awesome review! We definitely understand the 'always something breaking' struggle—that’s the sign of bikes being ridden properly! We’re happy to be your go-to shop for keeping both of your rides on the road (or trail). We look forward to seeing you again soon!
After a small glitch which wasn't your…
After a small glitch which wasn't your fault, a sales rep took the initiative to fix the problem and I got a new helmet in no time . Mahalo and Aloha from Hawaii.
31 marca 2026
Odpowiedź od Planet Cyclery
Mahalo, James! We’re so glad our team could take the initiative and get that new helmet out to you quickly. We know shipping to Hawaii can sometimes have its hurdles, so it’s rewarding to hear we could resolve that glitch for you. Aloha and happy riding out there!
More than 1/2 off, very good deal.
Seen a really nice helmet on sale! Couldn’t pass it up. Looks great, fits great, and it qualified for free shipping!
30 marca 2026
Odpowiedź od Planet Cyclery
Thank you, Brad! We’re thrilled you're happy with your new helmet and the savings. Providing high-quality gear at prices like that is what we’re all about. We appreciate your business and look forward to helping you again soon!
Excellent shipping time!
30 marca 2026
Odpowiedź od Planet Cyclery
Hi Matthew, thank you for the feedback! We’re happy to hear your order arrived quickly. We know how important it is to get your gear on time, and we appreciate the support!
Fast shipping and accurate item…
Fast shipping and accurate item description. Very happy.
23 marca 2026
Odpowiedź od Planet Cyclery
Thank you so much, Rich! We’re thrilled you’re happy with the shipping speed and your new gear. We appreciate the shout-out and hope to see you back at the shop again soon!
Great experience with internet…
Great experience with internet purchase. The website was easy to navigate. I easily found the product that I was looking for at a great price. I was able to easily confirm my purchase before submitting my payment.
The new item I bought is exactly what I needed and came packaged in it's original box and shipping box, neither showing any signs of rough handling.
Thanks for doing a great job! I would recommend this merchant to others looking to purchase cycling related merchandise.
27 marca 2026
Odpowiedź od Planet Cyclery
Thank you, Phyllis! We’re so happy you had a great experience and found the website easy to use. Knowing your order arrived safely and that you’d recommend us to others means a lot to our team. Happy riding, and we hope to see you again soon!
Odpowiedź od Planet Cyclery
Thank you so much, Jacopo! We’re thrilled you enjoyed the savings and the quick service. We appreciate your business and hope to see you back soon!
Easy to track package
27 marca 2026
Odpowiedź od Planet Cyclery
Thank you so much, Jeffrey! We’re glad we could make tracking your order a breeze. We appreciate your business and look forward to your next purchase!
Good price on the product I purchased
Good price on the product I purchased. Fast and easy transaction. Prompt Shipping. will do business with again
26 marca 2026
Odpowiedź od Planet Cyclery
Thank you so much! We're glad you enjoyed the price and prompt shipping. We can't wait to help you out with your next order. Happy riding!
Odpowiedź od Planet Cyclery
Hi Eric, thank you for the five-star review! We’re glad we could offer the selection you were looking for at a great price. It's awesome to hear your order arrived quickly, too. We appreciate the support!
First time buying from them
First time buying from them. Unfortunately the helmet I purchased did not fit me. I had to return it back. They 100% helped me out with everything.
19 marca 2026
Odpowiedź od Planet Cyclery
Thank you for the feedback, Dave! It’s important to us that our customers feel supported, even when a product isn't the right match. We’re glad we could assist with the return and hope to see you back for your future gear needs!
Great communication
Great communication. All my questions were answered and I was notified throughout the process of when everything was coming. Overall great experience and I will be using you all on my next purchases.
24 marca 2026
Odpowiedź od Planet Cyclery
Thank you so much, Andy! We appreciate the shout-out regarding our communication and notifications. Knowing you had a great overall experience is the best news we could hear. See you next time!
Odpowiedź od Planet Cyclery
Thank you so much! We're thrilled that you were happy with the pricing and the delivery speed. See you next time!
Excellent service.
23 marca 2026
Odpowiedź od Planet Cyclery
Thanks for the kind words, Rogelio! We're thrilled to hear you enjoyed our service. We appreciate the business and hope to see you back at the shop again soon!
Odpowiedź od Planet Cyclery
Gracias por el comentario, Jose. Qué bueno que recibiste exactamente lo que buscabas a un buen precio. Agradecemos tu confianza y estamos a la orden para tu próxima compra.
Odpowiedź od Planet Cyclery
Thank you, Paul! We’re so glad to hear that the ordering process was smooth and that your gear arrived quickly and affordably. We know that getting your parts on time and at the right price is key to staying out on the road.
We appreciate the support and look forward to helping you with your next order!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.