Pizzatime Recenzje 

41
Wynik TrustScore: 3 na 5

2,9

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Failed to deliver the pizza and when I followed up about it, they said they could not find a pizzeria nearby that would be able to deliver. Ridiculous considering I live in FiDi, manhattan.

Oceniono na 5 z 5

With very little effort on my part, everyone on our invite list received their meal in time for our meeting even though we were located across the U.S. in different time zones. I was quite impressed w... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Created an order. On the delivery day, I didn’t get a phone call or text, I felt forgotten. I even got a confirmation email that I would receive an order from coffee time bot. Update - I finally go... Zobacz więcej

Oceniono na 5 z 5

Pizzatime made doing a virtual happy hour / pizza party with our fully remote team fun and easy! We are a small team and not having one person commit hours to sourcing addresses/coordinating this even... Zobacz więcej

Informacje dotyczące firmy

  1. Hurtownia cateringowa

Napisane przez firmę

Pizzatime makes it easy for remote teams to organize pizza, lunch, coffee, or drink parties. It only takes 2 minutes to set up and is used by teams at Walmart, Nike, Salesforce, and Hyundai (to name a few).


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

41 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(41)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 1 z 5

Our drinks arrived almost an hour late…

Our drinks arrived almost an hour late...

At the 45 minute mark we all gave up and ended the virtual happy hour (scheduled for 60 mins). This was meant to be a celebration of the teams hard work over several months and it was a pretty big let down to not have our drinks delivered on time. Company offered $30 off when I asked for a discount but final invoice showed .30 cents instead. Hoping they will honor the $30.

6 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Created order but no call, text, or delivery

Created an order. On the delivery day, I didn’t get a phone call or text, I felt forgotten. I even got a confirmation email that I would receive an order from coffee time bot.

Update - I finally got my order, i think it came late last night but the coffee was cold by then. I wish the driver would have communicated with me.

19 grudnia 2023
Opinia niezależna
Oceniono na 2 z 5

I always wanted to try this place

I always wanted to try this place . I saw how it had been highly rated by trip advisor. Well it’s sub par. I’ve had way better in NYC. I’ve also had better in several other places. It is way overpriced for what it is. At half price I would have said it was alright. At full price it’s a ripoff and just crap. I’m just being honest. I really wish it had been better.

1 października 2023
Opinia niezależna
Oceniono na 5 z 5

Great for small, virtual teams!

Pizzatime made doing a virtual happy hour / pizza party with our fully remote team fun and easy! We are a small team and not having one person commit hours to sourcing addresses/coordinating this event was a huge benefit and worth every penny!

9 lutego 2023
Opinia niezależna
Oceniono na 4 z 5

I've used Pizzatime before for an event…

I've used Pizzatime before for an event and loved it so used it again! For this event, everyone who was participating received their pizza and enjoyed it so that was great. Personally, I was a disappointed with the place my pizza came from. The place mine came from was know to be not the best pizza place in my neighborhood and I've eaten from there before and was not happy. Also, my pizza arrived at 3:50pm and I was not home yet from work as I was expecting it to arrive closer to or at 4:30pm which is when the event was to start. So my food sat in the entrance of my apartment where many pass. Overall, I would still use Pizzatime again.

5 maja 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Hi there,

Thank you for the feedback! We're sorry that you didn't get the pizza from a place you enjoy. We try our best to deliver from the best local restaurant, but ultimately we have to choose whatever is available at the time.

We aim to get the pizza within 15 minutes of the meeting start in terms of timing. Sorry, it was a bit early, but the timing can vary depending on the delivery driver.

I hope we were able to address all your concerns. We sincerely appreciate you taking the time to leave feedback!

- The Pizzatime team

Oceniono na 5 z 5

Complex Ordering Made Simple, and Great Customer Service

My company has used PizzaTime multiple times for small get togethers and it usually works great. Like any human-coordinated service over multiple timezones and countries, there's bound to be a "moldy mushroom on the pizza" occasionally, but the few times that has happened, the customer service at PizzaTime has been quick and friendly to make everything right. They make the whole process so easy; they're at the top of my list for every work event.

2 maja 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Thank you for the kind words! Yes, some things are out of our control, but our team is always there to help if something goes wrong.

We look forward to having you as a customer!

- The Pizzatime team

Oceniono na 4 z 5

Great idea, but still have a few things to work through

Overall my team enjoyed the PizzaTime event. Our trivia host was excellent, and my teammates loved the concept, however 4 of my teammates never received their pizzas, and some of us didn't receive our pizzas until after the event, which resulted in some hungry tummies and disappointing experiences. I reached out to PizzaTime and they refunded us for the missing pizzas, which helped patch up our experience. I would recommend this product, however I hope they work through the issues we experienced with our event.

27 kwietnia 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Hi there!

We're sorry that your experience wasn't as smooth as it should have been. We looked into what happened and working to ensure it doesn't happen to future customers.

We appreciate the honest feedback because it helps us get better 🙌.

- The Pizzatime team

Oceniono na 5 z 5

My remote team of 31 people loved the…

My remote team of 31 people loved the pizza party. The Bot delivered delicious pizzas to everyone in a timely manner. We will be using this service again!

25 kwietnia 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Great to hear that your team loved it! Can't wait to see you use it again :)

- The Pizzatime team

Oceniono na 5 z 5

Fantastic Experience

I recently hosted a PizzaTime party with my remote team of 19 people across the country. It was so fun and easy to host, everyone got hot, delicious pizza, and it magically showed up at each of our doors on time! I definitely recommend PizzaTime to other leaders of remote teams!

23 kwietnia 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Happy to hear that it worked well for the team 🙌

- The Pizzatime team

Oceniono na 4 z 5

Overall an awesome and convenient service

My experience with PizzaTime has been overall great! I use this as an opportunity for some people to connect with new hires on our team each month. Since we are national this is a great option to get everybody something for the meetings and not even having to think twice about it. There are great options for pizza or a gift card alternative if the timing is too early for some people. Since I have started using PizzaTime we have had 3 meetings, and without a doubt there have been delivery issues on each one. I know this is out of control for PizzaTime, but can be frustrating. Customer service has been great though!

Overall, definitely will continue to use their services, and probably try out the different options they offer.

22 kwietnia 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Thank you for the kind words, and glad it helps with building team culture :)

Yes, as you said, the delivery issues are out of our control. We partner with delivery apps to fulfill the order from local restaurants, so that part is out of our control. But we still appreciate your feedback and are doing all we can to mitigate the issues.

- The Pizzatime team

Oceniono na 5 z 5

Highly recommend - 2nd time with no complaints!

This is the second time I have used pizzatime for a weekend work event. All pizzas were delivered and we had a nice virtual pizza lunch time together. We also had engineers in India and New Zealand who also received their orders. I recommend pizzatime to anyone who wants to get a large number of people together for a celebration or just food... Thank you Pizzatime.

22 kwietnia 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Woohoo! That's awesome. Nothing like a global, virtual pizza party 😂

- The Pizzatime team

Oceniono na 5 z 5

Treats are magically delivered

I use the coffee version of pizzatime every week to welcome our new hires and it's amazing! It takes all of the logistical challenges off of my plate with a fully remote company and provides an incredible experience of a coffee magically appearing at someone's doorstep. If there's ever an issue with delivery, the company takes full control and always provides a solution.

15 kwietnia 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Hello!

That's a great way to use our coffee delivery service! I'm sure new hires appreciate that touch. Thank you for the kind words; it means a lot to us!

- The Pizzatime team

Oceniono na 5 z 5

Fantastic experience for a team of 17…

Fantastic experience for a team of 17 spread out all over Southern California and even one individual in Oregon!

Sign up and coordination was easy. Chat support to fix last minute addresses and additions was timely. Everyone's food arrived on time.

This was such a hit with the team, that 2 separate teams from my company have plans to reach out and organize their own pizza party.

Thank you for making our virtual time together meaningful and fun!

15 kwietnia 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Hi there!

We're glad you had a great experience with Pizzatime. It means a lot that we were able to give you and the team a meaningful experience :)

- The Pizzatime team

Oceniono na 4 z 5

Good, but not up to the usual amazing standard

The pizza was good as usual and Pizzatime was quick & friendly when responding to me.
This time, an order was not delivered though it was said to be (not Pizzatime's fault, they sent a new order right away).
A minor issue - a couple of the beverages for our group were not correct, I don't know what that was about.
Additionally, it does not seem any of the dietary preferences were taken into account that were left in the notes section. Usually this is cared for better. A note for whoever is in charge of conveying the dietary notes. Perhaps it was the restaurants, I don't want to place blame, just make it known and perhaps it could be looked at.
Overall, solid service, just a little more attention to detail would be great. Thank you Pizzatime!

22 marca 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Hi Kristi, thank you so much for the feedback.

I'm glad the pizza was good, and our support was responsive. We're looking into whether the drinks & dietary restrictions were an internal error or restaurant error because we absolutely do not tolerate those errors.

Once again, thank you for the feedback and kind words!

Oceniono na 2 z 5

Headaches causing delay in Enjoyment.

We ordered Drink Time for a Friday afternoon team relaxation. When the meeting started, 4 of 11 team members didn't have their drinks, 4 got gift cards. This left only 3 members had a drink delivered. This was hard to enjoy a happy hour when over half the team had to get a drink from their own collection to enjoy. Additionally, orders were placed by Drink Time Rep in their name, so when the delivery was made the delivery driver wouldn't leave the drink due to customer name not matching the order name. Lastly, the drinks were delivered room temp. For a malted beverage, it left no time to cool down for the event. Overall, the concept is amazing, but the logistics needs fixed so that team events aren't a headache with people not being able to enjoy the event.

17 lutego 2022
Opinia niezależna
Logo Pizzatime

Odpowiedź od Pizzatime

Hi there, thank you for the feedback! Our team reached out to you separately to figure out what went wrong and how we can make it better for next time. This feedback already gave us some ideas about what we can improve about our process. In terms of the temperature of drink delivery, that is out of our hands. We lean on local restaurants to fulfill orders, so we can't control what they do. I hope we can alleviate some of these concerns and make your next experience with us a great one!

- The Pizzatime team

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