Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Welcome to Pixel Web Experts, your ultimate destination for comprehensive web solutions. As a leading web studio agency, we specialize in a wide range of services. With a team of highly skilled designers and development professionals, we are committed to delivering exceptional websites and logos that elevate your brand’s logo and drive your website to online success.
3000 S HULEN ST, 76109, Fort Worth, Stany Zjednoczone
3,3
11 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My old Shopify store looked messy, and I could see customers leaving without buying. The team at Pixel Web Experts fixed the design, the product pages and the checkout. Now people stay longer on my site and I'm getting real conversions. It felt like they cared about my business, not just the payment.
Those guys are scammers I give them a pre-existing they just have to a little bit of work in it they could properly they take a month in it they still can not get it done I ask for a refund they told there is no refund
Odpowiedź od Pixel Web Experts
This review is materially misleading and omits the documented history of your project. You paid $150, while our team spent approximately two weeks working on your project, with complete activity logs documenting the hours of work, repeated revisions, and your written approvals.
At your request, we rebuilt substantial portions of the store, processed and enhanced approximately 100 product images you provided, and implemented another design after you changed direction. After receiving this extensive work, you removed our team's access and stopped responding while the project was nearing completion.
Our Legal & Compliance Team has preserved the complete activity logs, communications, approvals and deliverables and has reported the matter for review under the Texas Deceptive Trade Practices–Consumer Protection Act (DTPA), Texas Business & Commerce Code §17.46, regarding potentially false, misleading or deceptive representations.
We are also reviewing all applicable civil remedies concerning the publication of materially false statements. The documented record—not this review—speaks for itself.
I requested a refund after I paid $248 for a Shopify page an additional $647 for a free-standing page. I never got either one and now they want an additional $349 to finish the site that I have already paid for. Do not use. They will steal you're money!
A very disappointing experience. After communicating with too many other e-commerce website developers, I was kind of put some trust in this company based on the chat conversation I had with the salesperson online. At the beginning, we had smooth and continuous communication with them until the website was uploaded on the web. The problem started when I began asking technical questions and seeing suspicious indications regarding the functionality of the page.
Red Flag 1: On the shopping cart, it shows $4.75 for the shipping price from any location: Europe, Canada, US, or China.
Red Flag 2: I did a functional test, I ordered a product from the newly developed web page to myself to check the payment system to verify the integration with the third-party [Drop Shipping]. If it was integrated into my system, it should work, however the order amount bounced back to my account without any deduction of the actual price, and the product was not shipped to my address. That means the page is fake or standalone, just templates. Nothing is attached to the third-party websites, for instance suppliers or fulfillment provider.
Red Flag 3: I was told that the prices of the products on the web page were all aligned with AliExpress, and later they said CJ Dropshipping. Both of them are not integrated; they just made me open accounts on both platforms.
Red Flag 4: It has been almost two months since they stopped updating the website and answering my calls.
Red Flag 5: They offered me the option to pay $800 extra for six months of advertising on Facebook, Instagram, and TikTok. Then they shared a couple of websites to convince me of how good they are at marketing. However, the pages look like they belong to other developers/companies because I didn't see their company name [Pixel] at the bottom of the pages.
Red Flag 6: They don't have a physical office location. The map shows random outlet shops in Houston, TX.
I have a conclusion here: If they couldn't fulfill their promises, that means they are a scammer, and probably my personal information has been breached through the transactions I made twice with them.
Otherwise, they need to prove that they are legitimate.
Ben has been an amazing help. He is quick with responses and keeps you informed on the process. Will definitely recommend him to other business owners. Look forward to doing a lot of business with Ben.
Odpowiedź od Pixel Web Experts
Thank you so much for the wonderful feedback! We're delighted to hear that Ben has been so helpful and provided such great customer service. It's great to know that he has been responsive, informative, and made the process smooth for you. We really appreciate you taking the time to share this positive review - it's always encouraging to receive such praise, and we're sure Ben will be thrilled to hear it as well. We're glad you've had a great experience and are looking forward to doing more business with Ben in the future. Your recommendation means a lot, and we're sure it will be valuable for other business owners considering working with Ben. Thank you again for the kind words, and we look forward to continuing to provide you with excellent service.
I contacted this company services to create a website on Shopify, attached to a dropshiping platform back on February. Then we talked on the phone and after that mostly by email.
During 2 months we have been back and forth with information, and finally they were “finished “ and ready to lunch the site, wish they did, but nothing to do with what I needed,
they just import a product file that I provided, but the store is not attached to the dropshiping platform,
The images and banners are not from products that I sell, are all from a website template that they just uploaded and didn’t customize
Just want to say: stay away, take another direction, they didn’t show any knowledge at all.
Names I had worked with on this company where Dudley Rebeiro and Susan Smith.
Since April 4, I’m waiting on Dudley, he said was gonna fix the issues for me, but nothing has been done.
Basically the only help I’ve got from them was uploading the products.
I’m very disappointed.
Odpowiedź od Pixel Web Experts
Dear valued customer,
Thank you for bringing your concerns to our attention. We understand your disappointment with the service you received from our company, and we sincerely apologize for the issues you have experienced.
As a reputable web development agency, we take customer satisfaction very seriously. Based on the details you have provided, it seems there were some miscommunications and gaps in the delivery of the services you expected.
To address this issue and find a resolution, we would like to take the following steps:
Investigate the specifics of your project: Our team will review the details of your project, including the communication history, the work that was delivered, and the expected outcomes. This will help us understand the root causes of the issues you faced.
Assign a dedicated project manager: We will assign a senior project manager to work directly with you to understand your requirements better and ensure that the website is built according to your needs. This will provide you with a single point of contact for better communication and accountability.
Rectify the existing issues: Our development team will thoroughly review the current website and make the necessary corrections to ensure that it is properly integrated with the dropshipping platform and that the product images and banners accurately reflect your offerings.
Enhance the website customization: We will work closely with you to customize the website further, ensuring that it aligns with your brand identity and the products you sell.
Offer compensation: As a gesture of goodwill and to make up for the inconvenience you have experienced, we will provide you with a credit towards future services.
We value your business and are committed to providing you with a positive experience. Please accept our sincere apologies for the difficulties you have faced, and allow us the opportunity to rectify the situation and deliver the high-quality service you deserve.
To move forward, please provide us with your preferred method of contact, and a member of our team will reach out to you as soon as possible to discuss the next steps.
Thank you for your understanding, and we look forward to working with you to ensure your success.
Best regards,
Pixel Web Expert
I wholeheartedly recommend Pixel to anyone in need of logo creation services. Their professionalism, creativity, and commitment to excellence make them a standout choice in a crowded market.
Hired for a Shopify build and sent over a design template that was just horrible. I gave them the Call to action, text and images, reference landing pages, and just a run around from Dudley the designer who has an English and performance problem.
We had several details to work though in trying to recreate my company logo in attempt make it look "exactly" the same as the original. We weren't able to recreate it exactly...However, the final produce actually came out BETTER than the original!
Susan was vey diligent in working till we had a great final product.
Albert was great. He was very helpful and took his time with me ideas. Great at responding to messages.
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