Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Shoutout to Luis and Liana!! Both did a great job in making the process quick and seamless. Luis was able to immediately get me onto a virtual viewing and send over all the necessary requi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Nicole supported me and she has been transparent and agile from the get go. I do appreciate her support.

Reakcja na opinię

Oceniono na 5 z 5

I had to find a new accomodations soon. Despite my efforts in finding the best property I did not manage to find one until I saw a coupe from Pisoria. Their properties are quite similar and have all b... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I first contacted Pisoria around 4 months ago. After a few viewings (all virtual as I was living outside the city at the time) I found something that suited my needs. The viewings were conducted w... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma zarządzająca nieruchomościami

Napisane przez firmę

Pisoria offers flats and flatsharing accommodation across London. Uniquely, Pisoria provides a full service to its tenants for a simple, single monthly fee. - All bills are included; - All properties come with fast-speed wifi broadband; - All properties have a cleaning service; - Additional furniture will be added at your request; - Most flats come with a wall-mounted flat screen TV; - No need to use an estate agent, so no need to pay a finders fee.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

135 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(135)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 63

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Would recommend

Had a helpful agent called Vivek who was flexible, patient, and helped me find decent place for good value.

30 listopada 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Thank you for your lovely feedback. Vivek will be delighted to hear his patience, flexibility and support helped you find a great place at good value.

Oceniono na 5 z 5

Rosana has been of a huge help for me

Rosana has been of a huge help for me. Everything went fast and smoothly. I recommend this agence.

20 listopada 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Thank you for the wonderful feedback and recommendation. Rosana will be delighted to hear her support helped make the whole process fast, smooth and stress-free for you.

Oceniono na 5 z 5

Thanks to Ruben who has been really…

Thanks to Ruben who has been really helpful and supportive during all the process. I moved in 2 days ago and I'm already feeling at home.

18 listopada 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Thank you for your lovely feedback. Ruben will be delighted to hear his support helped make the process smooth and that you’re already feeling at home in your new place.

Oceniono na 5 z 5

Very good experience, recommend!!

This guys are really good. They found me the best please with living room. Thank you Rubi for all your hard work.

18 listopada 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Thank you for your wonderful feedback. Rubi will be delighted to hear his hard work helped you find the perfect place with a living room that suited your needs.

Oceniono na 5 z 5

Had a very pleasant experience with an…

Had a very pleasant experience with an agent called Vivek. Very polite, charismatic, and personable, always on call when you need him, and always goes the extra mile for his tenants. The properties are exactly as advertised too. I highly recommend.

27 października 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Jesse, we are proud to hear that your experience with Vivek has been a pleasant one. We hope that you enjoy your stay with us, and thank you for taking the time to review us. If you need anything please do not hesitate to reach out. Kind regards, Pisoria

Oceniono na 4 z 5

Nice experience

It was a nice experience.
Especially, thanks to Rosana.
She helped me a lot and found a valuable apartment.

26 października 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Olivia, Thank you for leaving kind words here for Rosana, it is much appreciated. We sincerely hope that you enjoy your stay with us and should you need anything in the meantime please do let us know. Many thanks, Pisoria

Oceniono na 4 z 5

My experience with Pisoria was good…

My experience with Pisoria was good overall. Rosana was responsive to my queries and I am satisfied with the house.

23 października 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Leila, thank you so much for the kind review, we are glad that you are happy at the house and with Rosana's service. We sincerely hope that you enjoy your stay with us and if you have any questions in the meantime please do let us know! Kind regards, Pisoria

Oceniono na 5 z 5

The company offers a good service to…

The company offers a good service to myself and everyone in the team are friendly and in particular Rosana is helpful.

23 października 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Thanks so much Vincent! We look forward to working together for many more years to come. Pisoria

Oceniono na 5 z 5

If you are looking for a room I can…

If you are looking for a room I can recommend Rosana . She is very helpful

11 września 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Giampiero, thanks so much for the recommendation, we are glad that Rosana was able to help you! All the best with your new flat. Kind regards, Pisoria

Oceniono na 5 z 5

Highly recommended property gent

Very smooth move, nice selection of properties and great customer service so far. Many thanks to Tom for his help with finding the property and providing a fantastic experience.

30 czerwca 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Rimaz, thank you for leaving a great review for Tom, we really do appreciate it! We hope you continue to enjoy your stay with us going forwards, and if there is anything that we can help you with in the meantime please do reach out. Kind regards, Pisoria

Oceniono na 5 z 5

My experience renting with Psoria has…

My experience renting with Psoria has been smooth sailing since day 1, I have experienced no issues and they are generally happy to accomodate requests. My agent Tom is very approachable and responsive to any queries. Would certainly recomend!

30 czerwca 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Matthew, thanks so much for the kind review! We are please that you have had a good experience so far and that Tom has been great help to you. We wish you a pleasant stay going forwards and if there is anything that we can do in the meantime just let us know. Kind regards, Pisoria

Oceniono na 5 z 5

Been here 3 months, all good so far

I first contacted Pisoria around 4 months ago. After a few viewings (all virtual as I was living outside the city at the time) I found something that suited my needs. The viewings were conducted well, especially considering the difficulties of doing them over a video call. The rest of the process was very speedy, I had a move in date sorted within a few days.

Michelle was very helpful too. Quick to respond and ultimately, the place I moved into was her recommendation.

I would definitely recommend Pisoria.

28 czerwca 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Carlton, thank you so much for the positive review here, we are glad that you are enjoying your stay with us so far! We hope that you continue to enjoy your stay for many more months to come, and if there is anything that we can help with in the meantime please do let us know. Have a great day! Kind regards, Pisoria

Oceniono na 1 z 5

Trying every dirty trick they could to get all my money immediately while placing me in an unhealthy, unsanitary, rat-infested home

My stay here has been a nightmare, in terms of health and safety, and I have detected many different instances of what I consider to be malfeasance, basically them trying to legally defraud me.

The house, I discovered later, had several structural issues that Pisoria knew about, as they had been reported several times by the previous tenant (they say they had "forgotten about it"). From the very beginning, the salesman, pressed me really hard to put a down payment on the house on the same moment I saw it, saying that if I didn't immediately do it, the house would be gone. He also pressed me to pay 3 of the 5 months in advance, including the last 2, so that basically a few months in I would already have paid for the whole period. I already had in my bank account all the money to cover the 6 months of rent, and I also had a guarantoor, and a job, but Tom just said that it would all be much easier to pay everything in advance.
A few weeks after I moved in, when it started to rain, I started smelling an incredibly strong smell of sewage, which my flatmates told me had been reported earlier. The smell of sewage continued for weeks and in the beginning Pisoria didn't send anyone. After a while they sent a plumber who inspected the house and started repairing a series of big leaks that were going down from the toilet into my wall. The plumber also told me that my room wasn't fulfilling health standards because it needed a ventilation system, as it is a basement under a terrace, which the room didn't have and still doesn't have right now. Furthermore, him and another plumber told me that all the drains of the house were weirdly right outside my window and this caused, obviously, the sewage smell. On top of this both the shed and the area right outside my window were full of old, humid trash, making the smell even worse. Then I started hearing rats running into the walls and in the ceiling, and entering into my room and into my bed even through some enrmous holes that were all over the room. I hadn't been able to sleep in my room for days and days, preventing me from working and affecting my mental health. I immediately complained but it took pisoria days to send someone to even just close some of the holes, I later found out there were other holes still open. They didn't want to do anything about it, so I decided I would withhold my rent, but I found something shocking: I had been forced, even if I initially refused to, to sign to a gocardless payment service that took money directly from my bank account, sending it to Pisoria. I had been assured that each such payment would send me an email through which I'd have to authorize the payment for it to go through. Far from it, I hadn't been notified of the money taken of my account, I hadn't authorised it, and when I actually got into my gocardless account I found that the password didn't work, and that the gocardless didn't even allow me to change the password: I was shut outside the account that was taking my money and sending it to Pisoria against my will. My flatmate Ines also told me that she had the same issues: her room was absolutely filthy and disgusting when she arrived, and when she tried to get back the money from the gocardless, she also was shut outside of it. At this point I was really shocked that Pisoria had a high trustworthiness rating online but my flamates told me that, in fact, Pisoria offers perks and coupons to tenants in exchange for high reviews....So I called my bank and managed to cancel one past direct debit (which still meant I already had paid 4 out of 5 months). At that point Pisoria finally contacted me seriously and sent someone to check the rats. It took over a week for the pest control guy to come to my house after I reported the rats. ANd he told us they were coming in my room directly up from the sewers, making this a massive health hazard. He insisted in poisoning the rats rather than removing them, and when I told him their corpses would rot in the walls and stink and create a health hazard he said he'd hoped it wouldn't be the case! the poison took days to take effect, during which the rats showed "increasing activity", meaning they were gasping and going crazy just above my room, making it even worse. All this time I couldn't sleep and had to find another accomodation, on top of spending hours each day trying to deal with and solve these issues. Then, as I predicted, the rats did die within the walls, and within the kitchen more precisely, and the smell was unbearable, and it took Pisoria another 5 days to send the rat expert to remove their rotting corpses. Pisoria and the landlord tried to settle the whole thing with me for 100 pounds even while the sewage smell and the rats were still in the house.

18 czerwca 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

We are sorry that you have had a bad experience in your property. We have dealt as promptly as possible with the issues that you have raised, and all were promptly rectified. Sometimes difficult and unfortunate maintenance issues do arise in properties, and the fact of the issues arising is often beyond the control of the property manager. All one can do in those circumstances is act promptly and appropriately to solve them - as we have done here.
We seriously contest the allegations of wrong-doing that you are making here, and we will defend our actions and reputation via the Property Redress Scheme. We are proud to conduct our work to a very high standard, and will defend our reputation for doing so.

Oceniono na 5 z 5

I've been a tenant for some months and…

I've been a tenant for some months and I would like to point out how Rosana's being always available and willing to help. Nice and professional attitude.

4 czerwca 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Giulio, thanks so much for leaving a positive review for Rosana, we are glad that you have found her useful throughout your stay so far! We hope that you continue to enjoy your stay with us, and if there is anything that we can help you with in the meantime just give us a shout. Kind regards, Pisoria

Oceniono na 5 z 5

Rosana

I can 100% recommend Rosana. She was and still is very helpful.

2 czerwca 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Petra, thanks a lot for the positive review! We are glad you are enjoying your stay with us. If there is anything that we can help with in the meantime just let us know. Wish you a great day! Pisoria

Oceniono na 5 z 5

Fabulous agent Michelle and Agency!

Michelle was absolutely outstanding throughout the whole process of finding me a room. She was responsive via phone and email, so helpful and even when the room was about to go to someone else she made sure I had it as she knew I loved it.
Since living at my current house, Pisoria has been responsive about general queries/ issues we have had and so easy to deal with. Our cleaner they send is also very friendly and thorough. I couldn’t recommend Michelle and Pisoria enough.

29 maja 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Lucy, thank you so much for the kind review and for leaving kind words for Michelle. We are pleased to hear that you have been happy with the service so far! We hope you are with us for many more months to come as you have been a great tenant. If you need anything in the meantime please do get in touch. Kind regards, Pisoria

Oceniono na 5 z 5

I definitely recommend Rosana

I definitely recommend Rosana, one of the agents of Pisoria
She’s been very useful and attentive to manage and speed up my contract procedures

28 maja 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Valentina, thanks a lot for the kind review here, we are pleased to hear that you have been impressed with the help from Rosana. You have been a great tenant so far and we hope that we can continue to provide you with the perfect flat for many more months to come! Kind regards, Pisoria

Oceniono na 5 z 5

Pisoria Agency Roman Road

I’m letting with Pisoria agency for almost a year and I’m happy to say, the team is always there for their tenants, especially Rosana, which is always a step ahead regarding informations, help, maintenance etc..
Strongly recommend!!
S.

28 maja 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Stefano, thanks so much for the kind review! We really appreciate the kind words for Rosana, and we are glad you found her to be helpful throughout your stay so far. We hope you are with us for many more months to come, and if you need anything in the meantime please do let us know. Kind regards, Pisoria

Oceniono na 5 z 5

Professional agency with great rooms

I rented a room for two months in London - from the beginning to the end I was very happy with the whole processing through Pisoria. Special thanks to Rosana for making the whole checkout process so smooth. Everything was very clear and she responded very quickly.

Apart from that the room was very well equipped, clean and according to the description.
For the future I’ll definitely consider renting my room through Pisoria

29 kwietnia 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Linda, thank you so much for the kind review and special mention to Rosana here, we really do appreciate it! You were a great tenant. We are glad you found the rental process with us a smooth one and wish you all the best for future prospects. Kind regards, Pisoria

Oceniono na 5 z 5

Experience with house agencies in…

Experience with house agencies in London can be really a nightmare , as you may already know , had few of them in the beginning of my experience when I first moved in London , until I did found this great agency, felt well treated since day one, a most important thing they kept all the promises they gave, regarding the house and all the staff that comes with it, because it was a very problem for me in my past experiences, not to mention great staff and great creed as a agency to how to treat the tenant well-being and privacy , it’s been almost two years now, and I don't think i’ll change, so, if you are looking for a nice , clean space, you are on the right path , go for it !

27 marca 2021
Opinia niezależna
Logo Pisoria

Odpowiedź od Pisoria

Hi Pape,
Thanks so much for the kind review we really do appreciate it. You have been a great tenant so far causing us no hassle at all and we hope you are with us for as long as you rent here in London! If you need anything as always, just give us a call.
Have a great weekend.
Kind regards, Pisoria

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