Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I tend to only use local biz for my sites, pipe 10 are one of them. Eggs in one basket and so on. Support replies sometimes are a bit curt and abrupt but nothing to get too offended over.

Oceniono na 5 z 5

We’ve used Pipe Ten hosting for several years, after migrating from another hosting provider. There are 3 core things we want from our website hosting: reliable servers, good price, good support w... Zobacz więcej

Oceniono na 5 z 5

We migrated nearly a year ago to Pipeten and they guided us through every step. They understood how important our website is to us, and pro actively ensured everything went perfectly. The support and... Zobacz więcej

Oceniono na 5 z 5

We turned to Pipe Ten when our existing web host let us down. Our technical experience is limited, but the Pipe Ten team has guided us through the steps toward getting our new website online - and we... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja konsultingu biznesowego i IT
  2. Przetwarzanie chmurowe
  3. Ochrona komputerów
  4. Dostawca usług internetowych
  5. Hosting internetowy

Napisane przez firmę

Pipe Ten specialise in the orchestration of cloud infrastructure. They empower developers to focus on their craft by helping them deliver application experiences that are efficient and secure, whilst giving business owners peace of mind and help accelerate their success.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

114 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(114)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

PIPETEN ARE THE BEST

I am a novice at Wordpress and I was a bit scared until I found Pipeten !
They are efficient, incredibly skilled and also very kind. I have and will continue to recommend them.

21 maja 2020
Opinia niezależna
Oceniono na 5 z 5

More than a decade and still very happy!

I have been using PipeTen's services for over a decade now and there's several reasons for this. They have exactly what I need in terms of a range of services, the prices are reasonable and most of all the customer service and technical support is second to none.

I can't recommend them high enough. A fantastic company with a fantastic team behind the scenes. I'd give them 6 stars if I could!

9 kwietnia 2020
Opinia niezależna
Oceniono na 1 z 5

Frankly insulting customer service.

Frankly insulting customer service.

UPDATE: After posting this, I got an email from Pipe Ten asking for more details, which I provided at length about how they'd failed to provide support when I had a problem with our email service and hung up on me when I suggested that they ought to try to help. I then got another email saying "they tried to call". I'm not sure how hard they tried – maybe their fingers missed the number keys or something – because they never managed to do so. The poor customer service continues.

31 marca 2020
Opinia niezależna
Logo Pipe Ten

Odpowiedź od Pipe Ten

Johnny,

I’m sorry if your line was disconnected, we certainly would not have hung up on you. Even though telephone support is not included with our legacy accounts, I personally attempted to call you on the number that you provided on the 9th of April at about 3PM from our main office telephone number but unfortunately it did go through to your voicemail. I didn’t feel it was appropriate to call you again over the Easter bank holiday weekend.

I’m certainly disappointed to hear that you’re unhappy with the experience that you received over the phone, but for us to provide the highest quality technical support we do require customers to raise secure authenticated support tickets from within their control panel. We will not discuss any identifying information without proper and secure authorisation.

If you or the account holder do still require any assistance please update your support ticket or raise a new one and we will be more than happy to help.

^Jamie

Oceniono na 5 z 5

Credit where credit is due.

After many years in the industry, Pipe10/Purely Domains is one of only two companies in an ever dwindling list that I consider deserve any respect.
They know what they are doing, they don't bluff and they deliver a very efficient and professional service. Credit where credit is due.

3 marca 2020
Opinia niezależna
Oceniono na 5 z 5

Great response and help with general…

Great response and help with general enquiries. Very affordable and reasonable pricing on domain names. Advice given was outstanding and I would like to personally thank James who assisted me in setting up my business email. Will recommend Purely.Domains to all of my business acquaintances. Thank You!

1 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

Always a really positive experience!

Always a really positive experience with Pipe Ten. Having been with them for over 13 years, I've used multiple services from domain purchases, transfers & renewals, web hosting, dedicated email boxes, ASP.NET ... you name it!

Excellent support, backed up by technical expertise.

29 stycznia 2019
Opinia niezależna
Oceniono na 5 z 5

Excellent company

I've worked with Pipeten for around 7 years now and no matter how hard I try to break things they are always - always - able to get my sites up and running again in seconds... well, once it was minutes - but fast!
Super friendly and helpful - super knowledgable - and that goes with great pricing and hosting which doesn't cause problems.
I honestly believe that if I didn't touch my sites they would never have a problem.
Unfortunately, I have enough know how to be dangerous - fortunately Pipeten look after me.
I can thoroughly recommend them to anyone - novice or expert.

25 stycznia 2019
Opinia niezależna
Oceniono na 5 z 5

Strong technical skills and resilient hardware

Strong technical skills and resilient hardware. As an engineer the service from Pipeten Website Hosting is unequalled anywhere. I have been with them for over ten years now and have recommended them countless times to clients and businesses I have worked with. No one has been let down, with many praising their fast response to support calls.

15 stycznia 2019
Opinia niezależna
Oceniono na 1 z 5

Payment details not used transparently.

Payment details not used transparently.

I bought a domain and had £200 or previous domains auto-renew even though I didn't give permission to charge this card for additional products.

They charged it anyway.

Asked for a goodwill money back as I have been a long-term customer spending thousands on both their domain and hosting products.

They were not interested and so they have officially lost this loyal customer. I'll be switching to a domain and host provider who have dashboards and functionality that look like they were built post 2000.

You can't bulk change domain statuses and so I took 30mins to go through every domain on my account and disable auto-renew manually.

I'll be switching to a new provider which will be further time spent and very inconvenient. Would rather give my money to a transparent service provider though.

Deliberately clumsy system and rigged to profit.

I never had this problem with other providers and domain auto-renews are not enabled by default with all other providers as they allege.

Very poor experience and I've spent too much money with them as a result.

Should have been prompted on payment that my details were going to be used again. Questionable integrity and not the kind of company I want to do business with.

19 listopada 2018
Opinia niezależna
Logo Pipe Ten

Odpowiedź od Pipe Ten

The customer's comments have been noted, however by default, most domain registrars enable auto-renewal to prevent their clients from accidentally losing their domain name due to expiration. This feature can easily be turned on and off as the customer pleases. Our domain renewal process has not changed in the last 15 years.

We also send two advanced renewal reminders per domain via email prior to the renewal date warning customers to ensure that they have got auto-renew disabled should they not want to renew the domain.

When payment details are added to the system, most customers expect these to be used to pay for all their outstanding invoices so that they are able to renew their domains. Payment details can easily be removed at any time by the customer.

We are also more than happy to cancel any invoices for imminent renewals even after they’ve been raised as long as the domain renewals haven’t already been processed through to the registries as a result of the customer making payment.

Oceniono na 5 z 5

Relying on Pipe ten is an easy thing to do

My living depends on my website, and with pipe ten I know Its in safe and reliable hands. Quick and professional support staff that are the best in their field. I've been with them for over a year now and I will be here for many many more. Keep up the good work, you are the standard by which all the others should be measured.

Prof. Dell MacTaighain - tesolexperts.net

1 marca 2018
Opinia niezależna
Oceniono na 5 z 5

Great support always!

Great support always. I've been completely out of my depth with technical issues and these guy have always been patient and helpful. They have great support guides. Domain and hosting has been clear and straight forward.

18 stycznia 2018
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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