Due to technical issues on my part, it appears, I thought they had not responded to my email, call. But it appears they had, so with that being said, Finally made a connection via him leaving me a vo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I made a fairly casual complaint/comment/observation about being hounded to complete a purchase that i had already completed. I didn’t expect a response really. But I got a response and I think it was... Zobacz więcej
I have been in contact with Pins and Aces several times. They are aways professional, helpful, and punctual. Replies are usually quick. Wonderful company and great products. When ordering things a... Zobacz więcej
Allie responded to my email very quickly. Even though my store credit had expired a short time before I tried to use it, as I was not given the expiration date when I received the store credit and did... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick easy to read update
Quick easy to read updates on questions about orders.
TMNT mallet putter cover exchange went great
My wife bought me a TMNT mallet putter cover, however she didn’t realize I have a center shafted putter, and Thomas was very helpful in helping me swap it out for the center shafted putter model, he also found her order and provided me with a free return label.
My only nit I would provide is that for a Lab center shafted putter, there really should be a notch cut into the body of the cover instead of the lip going straight across, because the shaft is offset from the putter face. It still closes fine and it’s not really noticeable when sitting in your bag, but I would recommend that for version 3.0 down the line.
Quick responses friendly
Quick responses friendly
Great direction to offered goods
Great customer service & products!
Great customer service! Hands on & got the bag I wanted along with some great head covers that fit great. Excited about my new bag.
Excellent communication
Excellent communication. Liked that you reached out to me within seconds of me placing my order.
Customer service was super responsive…
Customer service was super responsive and effective in a way that you just don't see anymore. This gives me total confidence in using Pins and Aces again.
Customer service was very helpful
Customer service was very helpful. They went the extra mile to help me with my return/exchange. I am very happy and appreciative of all that they did for me. They have created a customer for life.
Best customer service I've experienced…
Best customer service I've experienced in a long time. Very little wait time. Staff is super helpful and accommodating to it's customers.
Allie was very quick to respond
Allie was very quick to respond. I had submitted a survey to give some feedback and get 30% off as a bonus.
She replied very quickly but i had already purchased a couple of shirts from another popular site at 25% off.
Thanks,
Joe
Their gear is the BEST!!!!!
I have not received a bad polo from P&A’s. They are such an up and coming brand. I love all of their products.
Quick and easy response
Quick and easy response. Got problem solved immediately. Thanks!
The person I spoke to resolved my issue
The person I spoke to was very helpful and accommodating. He understood the issue and addressed it. Thank you for a positive experience.
I had a good experience dealing with Pins and Aces
I had a good experience dealing with the staff at Pins and Aces regarding tracking my order via Shop. It seems that the USPS reused tracking numbers recently that showed an order I had place on 6/9 had been delivered on 4/1. Quite impossible and confusing.
The staff at Pins and Aces looked into the problem and reassured me that my order was on its way to the proper address.
Best customer service!
Smart fast answers to my questions
Smart fast answers to my questions. Information was accurate. Realistic conversation
There was an issue with shipping so I…
There was an issue with shipping so I asked a question. Response was same day (Sunday) with a detailed reason for the mixup with an apology.
dc
Thomas went above and beyond
Thomas went above and beyond. Y’all have a customer for life. I’ve already told everyone how great of an experience I’ve had using y’all, thank you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








