I ordered 11 items. I received 1, I contacted them in hopes to get information about whether or not the rest of my order is coming or get any information about it, and gave them benefit of the doubt.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer service is quite shocking!! I've ordered twice now. Twice things have been out of stock which is fine but to email 9 days after the initial order and say stuff is out of stock is not acceptab... Zobacz więcej
Delivery took like a week to come, im in Manchester . some good novelty sweets that we haven’t tried before. I ordered £45 worth of stuff in order to get free shipping. I feel this is a little steep i... Zobacz więcej
I don’t understand how this company has a single bad review, the quality of the products is 10/10, the variety is brilliant there are items I haven’t been able to find on any other website. Branding... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Pinkies Sweeties is your go-to online candy store, bringing you exciting new international snacks every month, along with £5 Candy Scoops, Mystery Boxes, and Build Your Own Pick 'n Mixes—all packed fresh, in-house and full of fun! 🍬🚀
Dane kontaktowe
Pinkiessweeties, Birmingham, Zjednoczone Królestwo
- 07376134338
- info@pinkiessweeties.com
- pinkiessweeties.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 18% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Slightly disappointed
I was disappointed with the mixed chocolate bag because there was so many little crumb bits and some of the chocolate had gone white with age and tasted stale.
Best sweet company in the uk
Best sweet company in the uk. Shipping is so fast and the sweets are so good. Defo will be ordering from here again 10/10.
I still haven't received my order.
To be honest a little disappointing
To be honest a little disappointing. DM’d straight away with my issue on instagram and didn’t get a response. We ordered a pickle kit which was ok but the £5 blue scoop was 50% if not more chewing gum. Also wham bars were advertised but not in the bag.
‘not to be sold individually’ items, absolute con.
really disappointed at what came for the £10.00 mystery box. Some of the items were ‘not labelled for individual sale’, so they were from a multi pack. Surely that’s against trading standards???
Ignores Customers
Made an online order for items that were showing as in stock on the website. Pinkies then cancelled my order because they claimed the items were not actually in stock but they failed to refund my money.
I had to chase them several times via email and telephone to get an update on the refund. I finally got a response after about a week and they said the refund would be processed in 10 working days. It's now been a month and I still haven't been refunded and the shop are now ignoring calls and emails. Terrible customer service! I have had to open a case with PayPal to try and get my money back.
Sweets were soooooo good
Sweets were soooooo good, Good range for a good price. Loved the sour spray!!
Great presentation and fast delivery
Great presentation and fast delivery, arrived just in time for my occasion. Sweets all packed nicely and good quality. Would highly recommend to those with a sweet tooth who fancy eating sweets from all around the world! Reasonable prices too!
I am happy with my mystery box bundle
I am happy with my mystery box bundle. The quality of sweets, drinks and other sweetie snacks was good. There where a few items I had never seen or tried before so it has been a nice experience. I will definitely be purchasing again.
My order didn’t arrived
My order didn’t arrived
Emailed , messaged on instagram and the phone number tells you too not once did I get a reply.
Very poor customer service
Still no reply and been over 16 days had to get bank involved to get my money back !!
Would rate 0 stars if I could!
Would rate 0 stars if I could!! My order never even arrived and then when I tried to contact her to refund my money she blocked me….. don’t waste your money
Order never turned up despite numerous…
Order never turned up despite numerous emails!
Thank you Pinkiessweeties
Loved their products. They refunded back the products they didn't have in stock.
Overpriced and ignored
Special email was ignored and following email was also ignored, overpriced for sweets packeted with 0.30 on them. Couldn’t eat any of them apart from 1 which was stale.
Old chocolates…
Sweets looked like they had been made up a few months in advance and the varieties that hadn’t sold before.
Lots of valentine chocs in foil and some discoloured mini eggs.
Wasn’t impressed and wouldn’t order again. I bought these for a friend.
Very happy every time used multiple…
Very happy every time used multiple times great present idea and a lot inside great value for money definitely recommend and will continue to use them
Amazing!!!!
Oh my goodness! We LOVE our sweeties! I ordered quite a selection and we loved it all. My children loved their blue scoops and the pink trio was brilliant. Can't wait to dig into my build a mix. Fantastic value, amazing service and we will definitely be ordering again!!!!!
Delivered to wrong address
Although my parcel was delivered to the wrong address and I've been trying to find it. The company have now emailed and sorted this out. Refund is now on its way to my bank and my little one will now have money to go on holiday with shame about the sweets tho.
Amazing products but no response to any emails
I completely rate this company for their branding & products but I am so disappointed that I have sent countless emails, messages via Facebook, even sending messages to the mobile number on the card I received with my first delivery and I have had absolutely no response. I was sucked in by the amazing videos and made a big order as my first. This got lost in transit after I had it redirected from my address to a store. Completely Evri’s fault who were useless but when I contacted the Pinkies (multiple times) to see if they could help with better tracking, all correspondence from me was ignored. My parcel finally turned up and I loved it all so much (aside from 5 out of date products that I also emailed the company about) that I made another order.
Unfortunately, this order was delivered (again by Evri- and left on my doorstep) and it was not there when I arrived home. Again, not Pinkies fault but after trying to get help with Evri regarding this (who are completely useless), they have told me to contact the company- who I explained do not respond and will be of no help- as they can help me. Of course I have done this, again sending emails and messages via Facebook & WhatsApp and no response.
This is so disappointing because I would’ve continued buying from Pinkies Sweeties because the products are amazing but I cannot spend my money with a company that is so lacking in customer service. I’m currently £30 down from an order that has disappeared from my doorstep and I am fully aware that this is Evri’s incompetence at not leaving it in a more secure place but after sending countless messages to this company regarding two orders I have placed and being completely ignored, I won’t buy from them again.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








