Pinkcolada Recenzje 247

Wynik TrustScore: 1.5 na 5

1,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

SCAM. It has been 2 months and my order never arrived. DO NOT ORDER!!! I AM REPORTING THEM - WILL FILE LEGAL COMPLAINTS.

Oceniono na 1 z 5

Product itself seems like decent quality however it’s quite expensive and sizing is super off. I read a lot of reviews before purchasing. I’m a standard size M/au10 and ordered XL. Website states free... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I placed an order on March 6, 2024. My credit card was charged, however i never recieved a tracking number or my items. I have reached out via Email, Instagram Dm, and the Shop app i used to purchase.... Zobacz więcej

Oceniono na 1 z 5

Placed an order 2 weeks ago shipping was meant to be 3-6 days and have had no update or tracking provided. Reached out via email and through the website and have had no response. Terrible customer ser... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep ze strojami kąpielowymi
  2. Sklep z odzieżą plażową
  3. Sklep odzieżowy
  4. Sklep z odzieżą damską

Napisane przez firmę

Pinkcolada is Australia's Go-to online Bikini store! Shop a wide range of gorgeous bikinis, swimwear and bathers. Browse our range of high waisted bikinis, one piece swimsuits, plus size bikinis & more!


Dane kontaktowe

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

247 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Missing Items

Happy with the products I ordered however two items I didn’t receive and on the invoice it had “pre order” written in pen. The website said nothing about ore orders or low in stock. I waited a month and had to make contact myself.
Staff member was helpful, however I got told one of the items I was waiting on, wasn’t going to be back in stock anytime soon. I ended up settling for another colour. Makes me wonder, if I didn’t make contact would I have been waiting for months on end to get my bathers?

21 lutego 2021
Logo Pinkcolada

Odpowiedź od Pinkcolada

Hi Nicole,
Its a shame to hear that you have experienced poor communication regarding your order.
We do apologize about this. I can see you have spoken with our customer service team, who have helped you out with some replacement items.
If there is anything that our customer service team can assist you with, please do not hesitate to reach out to them again.

Oceniono na 5 z 5

Great customer service

Great customer service! Beautiful bikinis and they fit well! Highly recommended.

21 lutego 2021
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Odpowiedź od Pinkcolada

Hi Patricia,

Thank you for the kind words. Glad to know that you are happy with your overall shopping experience with us.

Oceniono na 2 z 5

I ordered 3 separate pieces in October…

I ordered 3 separate pieces in October and it took until January and 3 emails chasing up until I received all of my items following a series of mistakes in the company's ordering procesd. Although all staff were polite, apologetic and responded quickly.

21 lutego 2021
Oceniono na 1 z 5

Poor customer service. Expensive. Size up.

Product itself seems like decent quality however it’s quite expensive and sizing is super off. I read a lot of reviews before purchasing. I’m a standard size M/au10 and ordered XL. Website states free exchanges but when I tried to do this, I was asked to send back at my own cost and customer service is extremely slow at responding. It’s been over a week now, might as well just keep it 🙄

20 lutego 2021
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Odpowiedź od Pinkcolada

Hi Lilian,

Sorry for the communication delay over the weekend. We have responded to your recent email.

l can see that an exchange has been processed and the return label was emailed to you to cover the cost of your return.

I hope this solution suits you.

Oceniono na 5 z 5

A+ Customer care

The customer care and service is very good. Jacklyn has gone above and beyond helping with questions and queries. I would shop with Pinkcolada again.

13 lutego 2021
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Odpowiedź od Pinkcolada

Hi Nyssa,

Thank you for sharing your experience with us. Glad to know that we were able to provide you great customer service.

Have a lovely day!

Oceniono na 5 z 5

Review!

After making my first purchase through pinkcolada, and unfortunately having half of it missing, the team at pinkcolada were amazing at helping resolve the problem. They kept constant open communication, and worked as fast as possible to sort everything out.
Once all my items arrived, they were of amazing quality, and fit perfectly!
I will definitely be making future purchases!

13 lutego 2021
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Odpowiedź od Pinkcolada

Hi Danielle,

Thank you for sharing your experience with us. We are glad that you are satisfied with the assistance that our Customer Service team has provided.

Oceniono na 5 z 5

They do not fit me

Yes a good fit
Love them

13 lutego 2021
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Odpowiedź od Pinkcolada

Hi Naomi,

Thank you for reaching out to us. You may lodge an exchange within 14 days from the delivery of your parcel.

Please enter your order # and email here to initiate an exchange: https://pinkcoladareturns.returnscenter.com/

Oceniono na 5 z 5

Customer service was excellent

Customer service was excellent. I had sent an email regarding the issue and they resolved it really quickly and at eased. Definitely recommend the service.

12 lutego 2021
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Odpowiedź od Pinkcolada

Hi Marjie,

Thank you for sharing your amazing experience with us.

Oceniono na 5 z 5

Perfect !

Everything is perfect. Swimwears are amazing !

10 lutego 2021
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Odpowiedź od Pinkcolada

Hi Samantha,

Thank you for the kind words. Enjoy your lovely swimwear!

Oceniono na 5 z 5

Great quality and fast delivery

Great quality and fast delivery. Excellent customer service too, thanks Pinkcolada!

8 lutego 2021
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Odpowiedź od Pinkcolada

Hi Rachael,

You are very much welcome! Your feedback is very much appreciated.

Thank you for sharing your amazing experience with us.

Oceniono na 4 z 5

Swimmers are good quality although the…

Swimmers are good quality although the cup size is a little bit too small. I’m not sure whether I would size up or not.

7 lutego 2021
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Odpowiedź od Pinkcolada

Hi Ellie!

Glad that you are happy with the quality of our swimwear.

The sizes on our size guide cover the overbust. You are still eligible for a return, you may still lodge a return for store credit and reorder for a size up.

Please message us at support@pinkcolada.com.

Oceniono na 5 z 5

Great quality product

Great quality product. Their bikinis are the most flattering I have come across.

5 lutego 2021
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Odpowiedź od Pinkcolada

Hi Emma!

Thank you for sharing your amazing experience with us.

We are glad that you are happy with your purchase.

Oceniono na 5 z 5

I absolutely love these swimsuits,

I absolutely love these swimsuits,
I have bought multiple bikinis from here,
I haven’t sized up or down in any of the sizes,
I always buy a size 8,
Perfect sizes . Love these bikinis

3 lutego 2021
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Odpowiedź od Pinkcolada

Hi Sarah!

Thank you for your kind words. Glad to know that our bikinis fit you perfectly!

Rest assured that you can rely on us in providing comfortable and true to size swimwear for your future purchases.

Oceniono na 3 z 5

The only reason I haven't given 5 stars…

The only reason I haven't given 5 stars is it has taken a year to receive the bikini top. I had ordered it 2 sets of bikinis back in late Jan 2020. I received the ordered promptly in early Feb all except 1 bikini top. No message was included in the shipment. I contacted and was then advised thta it was out of stock. I received a swift response and advised it would be shipped immediately. I received it this week- 1 year on. I understand COVID hit it just would have been better to receive an email advising the delay.

2 lutego 2021
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Odpowiedź od Pinkcolada

Hi Tina,

Thank you for sharing your experience with us.

We will do our best to improve the communication. We appreciate your feedback.

Thanks again!

Oceniono na 5 z 5

Love the quality of the products and…

Love the quality of the products and the fit is perfect. Customer service was great when I made a mistake to help fix it all up for me.

1 lutego 2021
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Odpowiedź od Pinkcolada

Hi Jessica!

We appreciate your feedback! We are happy to know that you are satisfied with the quality of our swimwear and customer service.

Have a lovely evening!

Oceniono na 5 z 5

I think i have about 4 pairs of colada…

I think i have about 4 pairs of colada bikinis. I just love the cut of the bottoms they are the perfect fit & so flattering. Highly recommend 👌🏼

30 stycznia 2021
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Odpowiedź od Pinkcolada

Hi Emily!

Thank you for making Pinkcolada your go-to online shopping site for your bikinis.

We are happy to know that they are the perfect fit!

Thank you!

Oceniono na 4 z 5

definitely recommend buying from this brand

the bathers are extremely good quality and are exactly as they looked in the website. however, it was my first time ordering from their site and I got a bikini top that was slightly too big. the exchange process was a bit of a hassle. but otherwise, I would definitely recommend buying from this brand.

30 stycznia 2021
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Odpowiedź od Pinkcolada

Hi Shanika!

Thank you for sharing your experience with us.

We will keep your feedback in mind to improve our return system.

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