This application is so easy to use and saved me few times while in Mexico or when I am here in the usa to make international calls. Not expensive, i also call to Guatemala without issues or sound... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My girlfriend is in Paris, France for a month and after spending almost $400 with AT&T I started investigating alternatives. I tried "Pennytalk" a complete joke and Skype which is fine if your near... Zobacz więcej
I start using Pingo 10 years ago, my line of work takes me all around the globe and I always keep several calling options available, I use prepaid phone cards, Magic-jack, VoIP and Wifi. One servi... Zobacz więcej
I bought a pingo calling card to call India. The calls always go to a wrong number or it says invalid number. There was no problem at all when I was calling the same numbers using Airtel calling card,... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Pingo.com
Napisane przez firmę
Pingo.com is an international telecommunications website dedicated to immigrants all over the world who need to call home.
Our mission is to bring you and your family and friends closer together, no matter the distance that separates you, by offering the lowest rates on your international calls.
For more info, visit the website:
Calling with Pingo.com works like the most economical alternative to any calling card. If you prefer calling without using any Internet connection, you can use an Access Number.
Calls can also be placed through the Pingo app, which is free to install on your smartphone. The iOS and Android applications can be used to call without having to dial any access number and even any phone number at all. Once logged in, you can use your phone Contacts to place direct calls.
For more info, visit the website:
Calling with Pingo.com works like the most economical alternative to any calling card. If you prefer calling without using any Internet connection, you can use an Access Number.
Calls can also be placed through the Pingo app, which is free to install on your smartphone. The iOS and Android applications can be used to call without having to dial any access number and even any phone number at all. Once logged in, you can use your phone Contacts to place direct calls.
Napisane przez firmę
Best rates for international calls
International Calling Anywhere, Anytime
- Pay only for the minutes you use. No hidden charges or other fees.
- Get the rates that suite you best for occasional or frequent calling.
- $5 Minimum amount
- Apps available
Dane kontaktowe
4780 Ashford Dunwoody Rd Suite A 236 , 30338, Atlanta, GA, Stany Zjednoczone
- +1 (888) 878 8838
- customerservice@pingo.com
- pingo.com
4,0
Dobra
262 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to use Use to reach friends all…
Easy to use Use to reach friends all over world who are not tech savvy. Connection super fast and great sound
9 grudnia 2021
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
They keep reducing the minutes on the…
They keep reducing the minutes on the call. For a $10.00 card, one can now talk for only 21 minutes. It used to be way more than that to where I call.
8 grudnia 2021
Odpowiedź od Pingo.com
Dear customer,
Thank you very much for bringing this to our attention.
Indeed in September, the calling rates for Sierra Leone went up from 42¢ to 47.5¢/min for calls to mobile numbers. Still, we don't expect any other increase and this change was done after a long time of trying to keep the rates at the same level, while not compromising quality.
We recommend you try Pingo Platinum, which will allow you to enjoy lower rates for a very small monthly fee: https://pingo.com/international-calls/Sierra%20Leone
We apologize for the inconvenience and we appreciate your business.
Pingo.com
great service
been using Pingo services for over 15years and that length of usage speaks for itself.
2 grudnia 2021
I like whenever I load my minutes I…
I like whenever I load my minutes I don’t have to kegive my entire information and it is quick.
It is really easy to make international calls without dropping.I really don’t have any complains and Iam thankful that you are always there to lead minutes whenever I
Load.
30 listopada 2021
Excellent & Reliable Service
For years, Pingo has provided reliable service on international calls.
28 listopada 2021
Works well for India calls!!
28 listopada 2021
It's been great using Pingo for many…
It's been great using Pingo for many years now.
27 listopada 2021
Apart from the odd occasion when our…
Apart from the odd occasion when our designated numbers still request our pin # the service is second to none
27 listopada 2021
Been a customer for a long time
Been a customer for a long time. Obviously, very satisfied.Prices and ease of use are big selling point for me.
24 listopada 2021
Call quality
Except for occasional drop calls, service pretty consistently good. All my calls are India calls, it could be cheaper. Special offers are not as inviting as they used to be, noticeably. Dollar amounts for reloading should be any amount, not $50 and above. This minor disappointment . Overall, I’m pleased
19 listopada 2021
I use Pingo for many years and fully…
I use Pingo for many years and fully satisfied with my experience.
13 listopada 2021
No longer recognizing customer loyalty…
No longer recognizing customer loyalty and or promoting any. Too bad
12 listopada 2021
Odpowiedź od Pingo.com
Hi there,
We're sorry you feel this way. For offers and deals, please follow us on Facebook: https://www.facebook.com/yopingo/ or make sure you are subscribed to our Newsletter by taping Subscribe on this page: https://pingo.com/subscribe
Thank you for your understanding!
Me gusta pingo por su buen servicio a…
Me gusta pingo por su buen servicio a tadas partes
1 grudnia 2019
Opinia niezależna
Pingo is not accessible from the UK
Some time ago, I would have given a 5 star rating. I have been a customer since 2004, and I have many friends and family now signed up with Pingo because they found me happy with the great service.
For a month or so now, I am not being able to use Pingo. I have money in my account, so does others in my family. We are all getting nowhere with Pingo. None of the numbers they have provided work these days.
We called up to explain the issue and we were sent a form letter detailing how to use Pingo, which anybody using this service would already know.
Then I emailed with the following:
---------------------------------
" I am getting three responses:
When I dial 08000015814 I get
"This number is not in service" or
"We are experiencing high call volumes, please call later"
And when I call 01223655507 I get
"your authentification has failed" even before I have keyed in my 10 digits.
The errors I am getting are new, and hence my concern. I am not being able to use this service at all. Would you please let me know what to do? is ther any other access number that you have for calling from the UK?
--------------------------------
I haven't heard back from Pingo yet!
So I am not sure I can trust Pingo anymore
UPDATE:
This is an update in response to the response provided by PINGO.COM to my my first review posted on Dec1, 2019.
Doesn’t matter which account I use, I get the same Pingo Experience, not the 95% positive as this provider purports their service to be. Still can’t make any call.
1 grudnia 2019
Opinia niezależna
Odpowiedź od Pingo.com
Hello,
Since we noticed you have 2 accounts with us, one of our agents replied to your email asking what number you're using the service from, in order for us to figure out which account you're using. But we didn't get your reply. Please contact our Customer Support team over the phone, so we can communicate more easily. You can find our number here: https://pingo.com/contact#company-tab-content
Your Pingo team
Stay away from this website to buy…sorry by mistake wrong website
Stay away from this website to buy anything. I bought an item 3-4 days ago and so far I have not received any communication about when the item will be shipped. I did get email that order was received. I sent multiple emails about inquiring the status or when it will be shipped, but absolutely no response. I cannot recommend anyone to buy anything from this website.
Update: my sincere apologies to pinto.com. I thought I had typed pingodepot.com. Please disregard my comments about pingo.com.
7 października 2019
Opinia niezależna
Odpowiedź od Pingo.com
UPDATE:
ATTENTION READERS
Vijay Shah updated his review
"Update: my sincere apologies to pinto.com. I thought I had typed pingodepot.com. Please disregard my comments about pingo.com."
Pingo strives to maintain a 95% customer retention rate since 2004. Pingo is a virtual online phone service that does not mail anything.
Vijay, we hope you can also update your review from a negative 1 star to a positive 5 star to show the level of service we try to provide to protect our online reputation since 2004.
For our actual Pingo customers:
We hope that if you ever have a concern or an issue, that you will reach out to our dedicated customer service team to address any concerns you may have in the future.
Sincerely,
- Pingo Service Team -
Scam Scam Scam!
I have been using them since 2009. Recently I had to recharge for 100 usd with a credit card with a NY billing address. They charged me 8.8 usd taxes citing tax laws of NY. This extra charge of 8.8 usd was never reflected when paying on their system. They are extreme scam artists..once you agree to pay a certain recharge amount - they never declare the taxes or extra fees on the system. You must write them a separate email requesting them to approve the payment and suddenly - hey presto..They approve the card/the recharge amount but with taxes of 8.8 %.
How do we know they have a brick and mortar shop in NY or they have employees based in USA..basis which online purchases can be taxed. Further, I read in NY tax website only if purchases are over 110 usd, online taxes are applicable, which was not the case in my case.
when questioned further, they claim..go talk to state of NY - not to us.
when questioned, for which states or countries, they do not charge tax..they say - do not try to beat the system..your card will get rejected. what a joke!!
what a a great way to collect money ( in name of taxes) on a failing business model in modern times of WhatsApp, fb messenger, telegram, Viber etc.
Be careful guys.
7 lipca 2019
Opinia niezależna
Odpowiedź od Pingo.com
Pingo strives to maintain a 95% customer retention rate since 2004; so we reached out to this customer to offer him a meeting with retails entire management team to address his concerns on a more personal level, of which he declined. So will respond in this public forum for readers of this review.
Pingo is required to collect sales tax in certain states that we have a nexus for having employees based or offices located within. We work with the government as a fiduciary to collect these taxes based on the prepaid telecom product code for tax collection
Tax collection is outlined in Pingo’s FAQ: https://www.pingo.com/en/faq.do#sales_telecom_fees_excise_taxes
“Does Pingo charge any sales, telecom fees or excise taxes?
Yes. We will assess and collect all taxes and fees required by Federal and state laws and regulations. Laws and regulations change, and we will communicate any changes that may impact your account and future transactions. Pingo will never retroactively collect any taxes or fees from a Member's account.
Currently, Pingo is required to calculate, charge and collect the requisite state, county and city/local taxes on purchases (both sign-up and recharges) for accounts with a domicile address in the following states at this time: Florida, Massachusetts, Minnesota, New York and North Carolina (additional states are pending)."
As it is not required, we do not voluntarily collect any additional telecom related taxes that you would typically see from traditional cell phone carriers. However, sales tax from these required nexus states, does show in our customer’s online billing history and in the Pingo mobile app.
Sincerely,
- Pingo Service Team -
I've been a customer since 2015
I've been a customer since 2015. I'm amazed at the level of attention Pingo has provided me. I sent an email reporting an issue to my destination. I got a quick response and personable attention. Jay did an awesome job explaining the steps that were taken to escalate my situation, he also followed up by calling me and sending an email with all the details. Small things like these makeup a great experience. For me finding a company with great customer service is a must. I don't care how "great" their service may be or how "big" the company is, if I feel that their customer service skills are not top notch I change companies in a heartbeat. This is the first time I reach out for help since I have Pingo and I'm glad to say that I'm not disappointed!
7 marca 2019
Opinia niezależna
Odpowiedź od Pingo.com
thank you for your kind words and support over the years
Sincerely,
- Pingo Service Team -
Good customer service and fast solution
I have been using Pingo for I don't know how many years and always with wonderful service. I had a problem a few days ago, but it was fixed promptly. Thank you!!!
6 marca 2019
Opinia niezależna
Odpowiedź od Pingo.com
Thanks for your positive review after giving us a chance to help resolve your issue in a timely manner
Sincerely,
- Pingo Service Team -
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.