This application is so easy to use and saved me few times while in Mexico or when I am here in the usa to make international calls. Not expensive, i also call to Guatemala without issues or sound... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My girlfriend is in Paris, France for a month and after spending almost $400 with AT&T I started investigating alternatives. I tried "Pennytalk" a complete joke and Skype which is fine if your near... Zobacz więcej
I start using Pingo 10 years ago, my line of work takes me all around the globe and I always keep several calling options available, I use prepaid phone cards, Magic-jack, VoIP and Wifi. One servi... Zobacz więcej
I bought a pingo calling card to call India. The calls always go to a wrong number or it says invalid number. There was no problem at all when I was calling the same numbers using Airtel calling card,... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Pingo.com
Napisane przez firmę
Pingo.com is an international telecommunications website dedicated to immigrants all over the world who need to call home.
Our mission is to bring you and your family and friends closer together, no matter the distance that separates you, by offering the lowest rates on your international calls.
For more info, visit the website:
Calling with Pingo.com works like the most economical alternative to any calling card. If you prefer calling without using any Internet connection, you can use an Access Number.
Calls can also be placed through the Pingo app, which is free to install on your smartphone. The iOS and Android applications can be used to call without having to dial any access number and even any phone number at all. Once logged in, you can use your phone Contacts to place direct calls.
For more info, visit the website:
Calling with Pingo.com works like the most economical alternative to any calling card. If you prefer calling without using any Internet connection, you can use an Access Number.
Calls can also be placed through the Pingo app, which is free to install on your smartphone. The iOS and Android applications can be used to call without having to dial any access number and even any phone number at all. Once logged in, you can use your phone Contacts to place direct calls.
Napisane przez firmę
Best rates for international calls
International Calling Anywhere, Anytime
- Pay only for the minutes you use. No hidden charges or other fees.
- Get the rates that suite you best for occasional or frequent calling.
- $5 Minimum amount
- Apps available
Dane kontaktowe
4780 Ashford Dunwoody Rd Suite A 236 , 30338, Atlanta, GA, Stany Zjednoczone
- +1 (888) 878 8838
- customerservice@pingo.com
- pingo.com
4,0
Dobra
262 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to deal with
30 czerwca 2024
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Generally happy with the service
Generally happy with the service. Only issue for me is that the UK rate of 2,5p per minute does not apply if you use the o800 access numbe, but they don't say how \i can use the sevrvice without it.
24 czerwca 2024
Odpowiedź od Pingo.com
Hi Colin,
In order to benefit of the 2,5p rate you need to call though a local access number (and not a 800 one). Here is the list of local access numbers in the UK: https://pingo.com/access_numbers?country=United+Kingdom
You can also download our app, and you can make calls over Wi-Fi: https://pingo.com/apps
Hope this helps,
Pingo
easy top up when needed
easy fill up , from website , good reception and price for overseas calls
22 maja 2024
Odpowiedź od Pingo.com
Dear Fatemeh,
Thank you very much for taking the time to share your feedback.
As far as we can see you were only charged for the Pingo Platinum monthly plan and for the Voice Credit purchased.
There were no extra charges or hidden fees applied to your account.
Can you please give us more details so we can look into the situation?
Thank you in advance!
o.k business activity.
5 kwietnia 2024
both times I purchased eSIM for Japan…
both times I purchased eSIM for Japan use and one for Philippine use but both did not work. There is no detailed instructions on how to use/set-up the eSIM once onsite. Wasted money. I will never use Pingo or eSIM they are providing.
2 kwietnia 2024
Odpowiedź od Pingo.com
Hi Orlando,
Sorry for the inconvenience! We do provide detailed instructions on how to activate/install an eSIM in our Help Center, plus our Support Team is available 24/7 for any questions or concerns.
Our agents will be in touch shortly, for further assistance.
Thank you for notifying us about this and please don't hesitate to contact us whenever needed.
Odpowiedź od Pingo.com
Dear Seyed,
Thank you for choosing Pingo.com.
The App is working fine on our end. However, please take into consideration that the quality of the calls relies on your internet connection, device settings, and sometimes the network of the person to whom you are calling.
Here are the first checks to get the best call quality from the App;
(1) ensure that the app is updated to the latest version
(2) ensure that the device you are using has been updated to the latest software
(3) ensure that your internet connection has a good upload & download speed (at least 100 kbps) and is connecting to our servers.
(4) ensure that you set your caller-ID for the App. Customers who have their caller ID set report a higher successful connection rate and higher call quality.
(5) ensure that you do not have any VOIP restrictions from your internet provider
Check those steps above and try calling again.
If you still experience issues, below are some more advanced steps that might help solve the issue:
(1) Try to log out, delete the app, power off your phone/device and power it on, and then reinstall the app.
(2) Restart your internet connection or check the router as sometimes it can act as a "firewall", blocking the VoIP calls.
(3) If after checking option 2 you are still facing the same issue, we advise you to contact your internet provider and check the internet speed with them. The lines showing the signal strength indicate only the wireless router signal, however, the internet speed is given by the internet provider.
(4) You can also try to use the service with a 3G/4G connection as long as you have enough data with your mobile operator.
However, you can call using an access number from the list if there is one available for your country and area.
https://www.Pingo.com/access_numbers
We appreciate your patience.
Drop us a line if you need further assistance with this.
For any other inquiries, check out our Help Center at:
https://www.Pingo.com/help_center.
Odpowiedź od Pingo.com
Dear user, could you please share a brief description of the problem? We would love to look into this and help out, but we need to identify the issue in order to get to the bottom of this.
Please note you can always contact our Customer Support, available 24/7 through the Support page: https://pingo.com/contact
Easy to top up and use the site!!!
Easy to top up and use the site!!!
Easy to call with the PINless feature!!
6 lutego 2024
my experience is good
my experience is good, because I can dial abroad without much delay.
4 stycznia 2024
Reliable and efficient
1 stycznia 2024
ping is very reliable and have not been…
ping is very reliable and have not been down at all. alwasys have been there when I needed it. I call this is a great service.
29 grudnia 2023
The lines are always clear and after a…
The lines are always clear and after a number of years now I find Pingo to be reliable and always there when I have to call my loved ones in other countries.
29 grudnia 2023
The price is fair and everything works…
The price is fair and everything works as it should. Have been using Pingo for many years to call family in China and connections are always good!
25 grudnia 2023
It's very convenient
It's very convenient, first you to leave your house to the store before you can make a call.
21 grudnia 2023
simple to use and saves me money
24 listopada 2023
Good service
7 listopada 2023
1 out of 5 calls issue with hearing
At least 1 out of 5 calls I use Pingo for I end up issues with not being able to hear what person said after first few minutes and Pingo instead just repeats what they said previously over and over again . That’s when I have to hang up and call again or just use another service
14 października 2023
Odpowiedź od Pingo.com
Dear customer, thank you for telling us about it!
Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well.
Make sure:
-you have the latest app version installed on your device.
-you do not have any VoIP restrictions from your Internet provider.
-your Internet connection is not very slow and thus cannot connect you to our servers.
IMPORTANT! To ensure a high successful connection and call quality, please set up your Caller ID (the number showing up on the screen of the person you call). You can find the option in the app Menu.
1. Go to the app menu, tap "More", select "Set my Caller ID" and enter the number you'd like your friends and family to see when you call them.
2. Shortly after, you'll receive an SMS with a Verification Code. Simply confirm the verification code on the same page and your Caller ID is set.
If you need further assistance, please fell free to contact us. Our Support team is available 24/7 for any other questions.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.