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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My first time using this company. I bought an emperor size mattress - not a commonly available size so I was very pleased to find it on pigsback, at a really good price. Very pleased with the produ... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been dealing with pigsback for several years now & I have to say they are one of the most helpful companies, always there to help & advise & ready to sort out any issues. They take responsibil... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja marketingu internetowego
  2. Kupony

Napisane przez firmę

Since 2000 Pigsback.com has been the destination marketplace for Ireland's best offers in premium short breaks, dining, beauty, golf, leisure and goods. We work with Ireland's best hotels, hospitality and leisure merchants who have been selling exclusive offers through Pigsback.com for nearly 20 years. Pigsback.com also operates a marketplace for goods (delivered to your door) in its Gifts & Shopping category, where approved merchants offer our members thousands of great value trending deals. At Pigsback.com, we pride ourselves on our service culture, encapsulated in our 5-Point Promise. Whenever a merchant or offer isn't living up to what was promised, we're there to intervene with merchants on behalf of members. We employ just over 18 people in our HQ in Dublin, with representatives around the country.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Professional Service

Had to cancel a voucher and had a query in relation to my payment so I contacted Aishling by email. Got a very quick response and the matter was sorted immediately. Extremely professional service and would definitely recommend.

15 listopada 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, HS.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Helpful customer service

I found Courtney at Pigsback customer service really helpful. She responded really quickly and offered me solutions when I made a mistake with my booking. I would definitely use Pigsback again in the future based on my recent experience.

15 listopada 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, CL.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Courtney

Courtesy offered a great prompt and helpful customer service. Thank you Courtney

10 listopada 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Janet.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

I has problems getting logged in so…

I has problems getting logged in so emailed the support desk. They responded quickly and solved my problem.

9 listopada 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Joe.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Great site lovely offers great for…

Great site lovely offers great for Christmas presents hotel stays and stocking fillers

9 listopada 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Jackie.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Courtney was very efficient with my refund

Courtney was very efficient with my refund, I found the whole experience easy and professional.

9 listopada 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Robert.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

I had to cancel a reservation quickly

I had to cancel a reservation quickly, and within a day, Aisling had forwarded on to me a credit voucher for full amount. No messing around waiting for ages, like some companies.

9 listopada 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Paul.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Got a great bargain on pigback

Got a great bargain on pigback . Com , fast delivery of my items . Will 100% Shop here again . Great bargains too suit all ages

4 listopada 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Christina.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Great customer service

Great customer service in changing my booking for a 2 night stay in a 4 star hotel

2 listopada 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Hotel Booking

Excellent value for money. Courtney was very patient, giving full instructions on making a booking. Thanks Courtney.

27 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

great help with my own issue 10 stars

27 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Ben.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Order issues

I had a problem with an order that I thought could not be resolved. However, Aisling promptly pulled out all the stops and got the issue resolved.
Top quality service, which is rare these days.

28 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Johnny.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Happy enough

Happy enough. Had a voucher from 2019 that I couldn’t use because of Covid, got a response within a few hours and offered a credit note off another purchase. Thanks so much Courtney

3 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Dean.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Great service from Pigsback

Great service from Pigsback. Quality hotels with fantastic staff and if there are ever any issues the team at Pigsback are more than happy to help

24 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Aoife.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 5 z 5

Great Customer Service

I was accidentally charged customs duty on my item despite the page saying that all extra fees and taxes were paid by the seller. I got in contact with Pigsback and Courtney, the Customer Services Manager, was quick to reply and assist me in the matter and made sure that I got this fee refunded as soon as possible. I would recommend Pigsback as the customer service is quick, efficient, and trustworthy.

26 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Eva.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 4 z 5

Having chosen to spend a night in Cork

Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the part of Pigsback to even respond to my questions on the issue. The problem has been identified. Pigsback were paid si it was my attempt to get the voucher by logging into pigsback where the voucher could not be located. The voucher has been located on secret escapes which of course is owned by pigsback.

24 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Hi John,

Thank you for your feedback.

I am happy to hear you have located your Voucher on the SecretEscapes.ie website.

Kind Regards
Pigsback.com Team.

Oceniono na 5 z 5

Always Great Customer Service

I always find the Customer Service really friendly, efficient and helpful when it comes to Pigsback. Similar to other times I've had issues with orders and wanted to return the replies have been also immediate and detailed, plus the resolution has been what I requested in a quick time frame. Thanks again Aisling!

10 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Ger.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 4 z 5

Great customer service

24 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Steven.

We're delighted to hear you're happy with the service.
We'll try extra hard for that 5th star next time!

If you need anything else, please do let us know.

Oceniono na 5 z 5

Voucher running out of date

I had a problem with a voucher going out of date and the Empathy customer service executive Ashling was extremely helpful - I got the issue addressed with the seller at Ashling’s suggestion but she had also offered a generous partial refund thru a coupon which was very generous as the problem was mine. Great service

20 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Rober.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Oceniono na 4 z 5

I booked a hotel as a surprise for my…

I booked a hotel as a surprise for my wife and our daughter told us she already had one booked so i asked could i get a refund. I got a response within 2 minutes telling me i would get a refund in a few days.this is why I use pigsback great service would recommend to everyone

18 października 2022
Opinia niezależna
Logo Pigsback

Odpowiedź od Pigsback

Thanks for taking the time to leave a review, Niaomi.

We're delighted to hear you're happy with the service.We'll try extra hard for that 5th Star next time!

If you need anything else, please do let us know.

Doświadczenie Trustpilot

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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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