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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Essential for puppy training I have used Piddle Patch for a year for our teeny toy poodle. The grass has always arrived fresh and green and has remarkably long staying power. I never thought that... Zobacz więcej

Oceniono na 5 z 5

Fantastic idea and product! I initially used the Piddle patch for house training my toy poodle puppy which made the whole process so easy! As I live in an apartment, I continue to have one on my terra... Zobacz więcej

Oceniono na 1 z 5

Unfortunately, even when following the misting instructions, the grass died within three days! The puppy also wanted to chew the metal tray, which got really hot in the sun - a big waste of money for... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a small issue with my order, Sarah from Customer Service got back to me quickly and sorted everything out. Just brilliant display of how to treat customers. Product is great for our dog, does t... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep zoologiczny

Napisane przez firmę

The UK's First and only soil-free, real grass dog toilet for house-training puppies and apartment dwelling dogs.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

399 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

We would 100% recommend Piddle Patch

We would 100% recommend Piddle Patch, despite being a little sceptical to begin with.

When we first ordered, we opened the box and our IG pup immediately peed on it. She has kept using it, and we're now at 95% of the time, after around 12 weeks of use. Overall it's made toilet training much, much easier than with our first puppy.

The really good thing is that it has also seemed to make her much more likely to go on grass or greenery, rather than the pavement on paths. This means hardly any picking up on walks!

We've been using Piddle Patch for around 12 weeks and have been transitioning to going outside more, so scaled back on deliveries. That alleviated my concern of having to keep a weekly subscription indefinitely.

Lastly it's always reliably delivered with a consistently high quality product!

10 marca 2023
Opinia niezależna
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Odpowiedź od Piddle Patch

Hi Simon,

What a wonderful review, we are so glad to hear that you have had such a positive experience with Piddle Patch.

Thank you for sharing your Piddle Patch experience!

Kind regards,
Sarah

Oceniono na 5 z 5

Great quality

Great quality! Perfect to train pups in flats or where gardens are not available.

13 marca 2023
Opinia niezależna
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Odpowiedź od Piddle Patch

Hi Veronica,

Thank you for your review! We really appreciate you taking the time to share your Piddle Patch experience.

Kind regards,
Sarah

Oceniono na 5 z 5

What a great way to start puppy…

What a great way to start puppy training. Tootsie had very few accidents, when she did it was due to me not recognising the signals or not being in the room. I completely recommend piddlepatch to all puppy owners.

13 marca 2023
Opinia niezależna
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Odpowiedź od Piddle Patch

Hi Lainey,

We are so glad to hear how well Tootsie took to her Piddle Patch!

Thank you for sharing your Piddle Patch experience.

Kind regards,
Sarah

Oceniono na 5 z 5

AMAZING PIDDLEPATCH

This is an amazing solution to apartment living with pets , does the trick and works perfectly, if you order regularly they don’t smell either and keep fresh for at least two weeks

1 marca 2023
Opinia niezależna
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Odpowiedź od Piddle Patch

Hi Christian,

We are so glad to hear that you have had such a positive experience with Piddle Patch. Thank you for your wonderful review!

Kind regards,
Sarah

Oceniono na 5 z 5

Piddlepatch grass for flat-bound doggies!

I recently moved to a flat with my small, elderly Yorkie, who previously had a big lawn outside.
Piddlepatch is a brilliant invention. It’s a small patch of fresh grass, placed on the balcony (so easily accessed) and she has made use if it 2 or 3 times a day from the start. The grass doesn’t smell (being grown on
fabric, not soil) and you can order regular replacements - delivered in my case every 3 to 4 weeks.
They can also be used indoors - haven’t tried this.
The service is prompt and friendly. I highly recommend this gift to the nation’s dog owners.

20 lutego 2023
Opinia niezależna
Logo Piddle Patch

Odpowiedź od Piddle Patch

Hi Tresa,

What a wonderful review! We are so glad to hear how happy you have been with the service and your Piddle Patches.

Thank you for sharing your Piddle Patch experience, we really appreciate it!

Kind regards,
Sarah

Oceniono na 5 z 5

Perfect Piddlepatch

Arrive in good time. Well packaged so the Piddlepatch was in excellent condition when it arrived. My dog started going to the toilet on it straight away (well after he had a quick munch) It's just brilliant

2 lutego 2023
Opinia niezależna
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Odpowiedź od Piddle Patch

Hi Darcy,

We are so glad to hear how happy you are with your Piddle Patch, and how well your dog has taken to using it!

Thank you for sharing your Piddle Patch experience!

Kind regards,
Sarah

Oceniono na 5 z 5

Great product, and great service

The Piddle Patch has been amazing for my dachshund. It's been great for training him to go outdoors, and I still keep the subscriptions for when the weather is inclement (and he refuses to go outside) or when friends' dogs are over. The staff have been responsive and flexible. Highly recommend!

26 stycznia 2023
Opinia niezależna
Logo Piddle Patch

Odpowiedź od Piddle Patch

Hi Samara,

We are so glad to hear what a positive experience you have had with Piddle Patch!

Thank you so much for the wonderful review and for sharing your Piddle Patch experience.

Kind regards,
Sarah

Oceniono na 5 z 5

Great service and high quality grass…

Great service and high quality grass patches. Have been using them over a year for weekly deliveries! Highly recommended! Our dog has really got used to them and is using them on daily basis

18 stycznia 2023
Opinia niezależna
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Odpowiedź od Piddle Patch

Hi Andrejs,

We are so glad to hear that you have had such a positive experience with Piddle Patch. Thank you for your wonderful review!

Kind regards,
Sarah

Oceniono na 5 z 5

A must have for all new dog owners.

Piddle Patch has been the most consistent product we purchased for our new puppy, and we couldn't recommend it more! The service is always spot on, helping with pausing services when needed, and the product itself is always top quality. We used the patch for initial training and kept for emergencies (we live in a flat!) and our pup took to it immediately. A must have for all new dog owners.

9 stycznia 2023
Opinia niezależna
Logo Piddle Patch

Odpowiedź od Piddle Patch

Hi Jess,

We are so happy to hear how useful you found Piddle Patch, and that you were always happy with the product and service provided. Thank you for the wonderful review!

Kind regards,
Sarah

Oceniono na 5 z 5

Great alternative to puppy pads

Great alternative to puppy pads

Excellent customer service too

5 stycznia 2023
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Odpowiedź od Piddle Patch

Hi Tina,

We are so happy to hear that you have been happy with Piddle Patch and the service provided. Thank you for sharing your Piddle Patch experience!

Kind regards,
Sarah

Oceniono na 5 z 5

Wonderful company

Wonderful company, great service and brilliant product! Wish I had known about them sooner, would definitely use again :)

6 stycznia 2023
Opinia niezależna
Logo Piddle Patch

Odpowiedź od Piddle Patch

Hi Amber,

We are so glad to hear that you had such a positive experience with Piddle Patch! Thank you for the wonderful review.

If you ever do require the use of Piddle Patch again in the future, then please do reach out and we will provide you with a discount code to get you started.

Kind regards,
Sarah

Oceniono na 5 z 5

Nervous Rescue Dog

We recently adopted a dog from Bulgaria. She is 9 months old & was scared to wee outside even in the garden. She immediately took to the piddle patches (we needed two as she is a large dog) which we placed outside but close to the back door on concrete. When I realised we needed new ones earlier than I had anticipated and we had missed the delivery deadline for before Christmas I contacted customer services and a new one was sent the next day! The service is fantastic & the product is excellent.

1 grudnia 2022
Opinia niezależna
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Odpowiedź od Piddle Patch

Hi Kathryn,

We are so glad to hear how well your rescue dog took to her Piddle Patches, what a clever pooch!

Thank you so much for the wonderful feedback on Piddle Patch and our customer service, we really appreciate it.

Kind regards,
Sarah

Oceniono na 5 z 5

Excellent Customer Service

The customer service at Piddle Patch is amazing. Due to the postal strikes, DPD has had difficulty in delivering in my area. When I raised a query, I was responded to quickly and professionally. Great team offering a great service.

19 grudnia 2022
Opinia niezależna
Logo Piddle Patch

Odpowiedź od Piddle Patch

Hi Sarah,

Thank you so much for the wonderful feedback on our customer service. We really appreciate you taking the time to share your experience!

Kind regards,
Sarah

Oceniono na 5 z 5

Professional

Professional, prompt service and delivery!

1 grudnia 2022
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Odpowiedź od Piddle Patch

Hi Deborah,

We are so happy to hear you have been happy with the service provided here at Piddle Patch.

Thank you for sharing your Piddle Patch experience!

Kind regards,
Sarah

Oceniono na 3 z 5

Delivery delay

Probably not your fault but delivery was a day later than expected.

2 grudnia 2022
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Odpowiedź od Piddle Patch

Hi Robin,

We are sorry to hear that your delivery was a day later than expected.

Although delivery delays are rare, they can happen from time to time, this is why we provide a dispatch date rather then a delivery date. as unfortunately, because we use a third-party courier service we are unable to guarantee a specific day.

If you ever experience any delays or issues with the delivery of your Piddle Patches in the future, then please do contact us so we can look into this for you.

Kind regards,
Sarah

Oceniono na 5 z 5

Very pleased with your service and have…

Very pleased with your service and have had a brilliant experience. We are heading overseas for some time but will restart ou

1 grudnia 2022
Opinia niezależna
Logo Piddle Patch

Odpowiedź od Piddle Patch

Hi,

We are so glad to hear how happy you have been with our service, thank you for your review!

We hope that you have a wonderful time overseas and we look forward to welcoming you back to Piddle Patch when you return.

Kind regards,
Sarah

Oceniono na 5 z 5

Piddle patches are great for puppy…

Piddle patches are great for puppy house training. They are lovely and soft, and the real grass makes it enticing for your puppy to toilet in the right place. We only have a small yard, with no garden outside, and the Piddle patches are a great, no mess alternative to turf, which I’ve placed on top of gravel. My pup now has a collection of them lined up together, like a green, red carpet!

30 listopada 2022
Opinia niezależna
Logo Piddle Patch

Odpowiedź od Piddle Patch

Hi Helen,

We absolutely love the idea of your green (red) carpet, you must have a very regal pooch!

We are so glad to hear how helpful you have found Piddle Patch with your toilet training. Thank you for sharing your Piddle Patch experience!

Kind regards,
Sarah

Oceniono na 5 z 5

The piddle patches are a miracle!!!

The piddle patches are a miracle!!!! We live up 3 flights of stairs and I have health issues so taking our dog up and down to the garden throughout the day was painful, especially when it was just for a quick toilet then straight back up. So yeah, huge fan!!! And he instinctively knew how to use it too.

16 listopada 2022
Opinia niezależna
Logo Piddle Patch

Odpowiedź od Piddle Patch

Hi Sian,

We are so happy to hear what a difference Piddle Patch has made to your life, and how your dog instinctively knew how to use it.

Thank you for sharing your wonderful review!

Kind regards,
Sarah

Oceniono na 5 z 5

Piddle patch is amazing for house training!

Our puppy has largely grown out of needing the Piddle Patch, but it's been an amazing training aid for the last several months. Thanks to everyone at Piddle Patch for that! It doesn't smell, and isn't nearly as "icky" as the disposable pads. I especially love that it can go straight in the garden waste when finished, so no single use plastics. Plus, our dog much prefers going on the grass than plastic. We've had so many comments and compliments from visitors too, especially other dog owners!

11 listopada 2022
Opinia niezależna
Logo Piddle Patch

Odpowiedź od Piddle Patch

Hi Zahra,

We are so glad to hear how invaluable you have found Piddle Patch whilst toilet training your dog!

Thank you so much for the wonderful feedback!

Wishing you all the best for the future,
Sarah

Oceniono na 5 z 5

An investment you won't regret!

I was amazed how fast my puppy learned how to use the Piddle Patch, it was days and she knew where to go. I live in an apartment on the 6th floor and my puppy did not like the "usual" training pads, she wanted grass, one of my neighbours suggested I look into buying a Piddle Patch for her and I am so grateful she did. It's an excellent product, the puppy loves it and no more accidents! Thank you!

1 listopada 2022
Opinia niezależna
Logo Piddle Patch

Odpowiedź od Piddle Patch

Hi Lisa,

We are so happy to hear how well your puppy has taken to her Piddle Patch, and how much you both love it!

Thank you for your wonderful review!

Kind regards,
Sarah

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