Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Awful ! Do not use ! I’m having to go through my bank for a refund. Was sent an exceptionally poor quality item with a poor quality image (blurred). Photo Canvas kept asking for photos of the... Zobacz więcej

Oceniono na 1 z 5

Have used them before and no issues with quality. This time my goods were delivered to the wrong address by DHL, I was unable to locate them and have had no help from Photo Canvas or DHL, you cannot p... Zobacz więcej

Oceniono na 5 z 5

I used a different company at Christmas 'Printerpix' and the quality was appalling. Also took ten days to arrive. I sent photos on the weekend to photo-canvas had superb discussion with Yash via e... Zobacz więcej

Oceniono na 5 z 5

I was looking for a company which produces photo canvases which are fairly large (120 cm by 50 cm) and flexible in dimensions. This I found in Photo Canvas, which produced a lovely print based on a ph... Zobacz więcej

Informacje dotyczące firmy

  1. Wywoływanie zdjęć

Informacje przekazane przez różne źródła zewnętrzne

Design your personalised canvas online in exceptional quality, built to last, by our talented team of 45 in London.


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

192 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Terrible company. Very poor workmanship.

Terrible company to deal with. Ordered a panoramic print of an iconic image of a world famous location. When they sent me a confirmation email with a picture of my order it looked perfect. Then they sent another email saying there was a problem with my picture and they were reprinting it because they wanted it to be perfect. When it eventually arrived a week later I was stunned to see that they had cropped nearly 6 inches of the image away, cutting right through the main subject of the picture, the iconic landmark . The picture was useless and no longer recognisable. When I complained they sent me a copy of the finished article and said this is what I ordered. This was totally dishonest and I told them so. I have kept the original confirmation email which shows what I ordered and they are completely different. The picture is unusable and a total waste of money. This is a scam. Save your money and go elsewhere.

21 listopada 2019
Opinia niezależna
Logo Photo-Canvas

Odpowiedź od Photo-Canvas

Hi,

Thank you for your feedback. I am very sorry to hear that you are not happy with your purchase. Your feedback matters and we would like to make this experience better. A member of the service team will be in touch with you. Please get back to them at your earliest convenience so we can sort this out for you.

Regards,
Shyama

Oceniono na 1 z 5

My canvasses are only fit for a bin. Absolute scammers

My canvasses are only fit for a bin. My own mother unrecognizable ?? How they sent this out (and over a week late) I will never know. Absolute scammers!!
Such poor material-its almost laughable if it wasn't a hundred quid down the drain.
Will fight to get money back but doubt it will be easy and had delayed my gift giving which is embarassing. I will certainly be calling in when I'm next in London if not rissolved in next few days!

7 października 2019
Opinia niezależna
Logo Photo-Canvas

Odpowiedź od Photo-Canvas

Hi Molly,

We are very sorry to hear that you are not happy with your purchase. A member of the service team will be in touch to resolve the issue for you. Our apologies for the inconvenience.

Regards,
Shyama

Oceniono na 5 z 5

Absolutely superb!

I am amazed by the quality of all 5 canvasses, they are superb! . 3 quite complex montages and two canvas prints, and they are all every bit as good as I could have hoped. I am really delighted and would recommend this site without hesitation. Delivery was prompt and the parcel had been packed with great care. Thank you everyone involved.

20 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

This is magical

This is magical, it is so easy to make a beautiful banner for Facebook AD, or others.

I share it with my friends, they love it.

9 sierpnia 2019
Opinia niezależna
Oceniono na 1 z 5

Will never use again shocking customer service

Would like to retract me previous review after being reassured the canvas would arrive by 1pm today still no canvas rung up to be told it will be Monday. Absolutely shocking customer service basically you lie to your customers. Will never use this company again. I would advise anybody planning on ordering for next day delivery dont bother use another company

27 lipca 2019
Opinia niezależna
Oceniono na 4 z 5

Resolved my issue

Placed an order for a canvas for a birthday present paid for next day delivery. Had a few issues and was told it would be Monday. Recieved a phone call to tell me it will arrive tomorrow and they apologised for the confusion and they would update their website to make things clearer. Thank you for resolving the problem. I look forward to receiving my canvas tomorrow

26 lipca 2019
Opinia niezależna
Logo Photo-Canvas

Odpowiedź od Photo-Canvas

Dear Alison we are so very sorry about this issue. I understand we have called you back in the meantime and hopefully reassured you that your canvas would leave tonight for delivery tomorrow. We offer next day delivery if the order is placed before 12pm and we have asked for this to be made clearer on the website to avoid such misunderstanding. I am happy to confirm that your order has actually left now and will arrive tomorrow. I hope you will love your canvas and you might wish to use us again in the future and that in some way we have hopefully changed your view or our services a tiny bit. Kind regards; Your Photo Canvas team.

Oceniono na 5 z 5

Ik had een klacht

Ik had een klacht, de manier waarop Canvas dit heeft opgelost is geweldig. Ik kreeg als compensatie een voucher, waarop ik een nieuwe foto op Canvas kon bestellen. Deze werd snel en keurig toegezonden

25 kwietnia 2019
Opinia niezależna
Oceniono na 1 z 5

Very disappointed

Very disappointed
Tried to change order slightly, spoke on the telephone to two different gentleman whos grasp of English proved a stumbling block!
They say hand made but they certainly cant be as we asked for a small change which they said was not possible.
If we are dealing with an automated service fair enough, but hand made infers people are making canvases so changes before production should be possible
We felt brushed off and cancelled the order only recieving 80% of our money back
Will no use again and will not recommend
Spoke to digilab completely different experience spent our money there and all further money !!

28 marca 2019
Opinia niezależna
Oceniono na 5 z 5

Perfect!

I ordered a large 80x80cmx4.5cm canvas print. The canvas was drum tight on a strong wood frame, metal hanging parts included. The image true to the original file in colour and detail. Extremely happy with this product and speed of delivery at a busy pre-Christmas time.
I will be ordering again!

14 grudnia 2018
Opinia niezależna
Oceniono na 5 z 5

Simple upload and edit platform

Simple upload and edit platform. Beautiful quality and unpixelated when following the image quality guidance. Canvas is more of a silk print quailty which is light weight and professional. Will recommend.

4 grudnia 2018
Opinia niezależna
Oceniono na 3 z 5

Quite dissapointing, very costly, no feedback before printing

I would like more feedback from them before they commit to printing the finished design. It is not always possible to spot on screen if people’s faces are obscured when ordering a montage. I have had people totally obliterated in the design or duplicated photos next to each other. When I have complained they have admittedly offered money off my next design. However this has still meant I have had to pay for a reprint. Why doesn’t someone quality check and contact the customer to point out what could be a possible design fault before going ahead and printing and distributing the order

15 listopada 2018
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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