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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Dear Friends I am a midlle class person working as a teacher. This Phone Pe is totally a Fraud App.They stolen my money 1,18,945 on 01-04-26.Still they have not deposited. Dear Phone Pe users please d... Zobacz więcej

Oceniono na 1 z 5

My PhonePe account is blocked since 6th January 2026. I have submitted request to unblock it at least 30 times till date. The service tickets are closed without closing the issue or communicating wh... Zobacz więcej

Oceniono na 1 z 5

It has been almost 15 days since we applied for your payment gateway. At first, no one contacted me for several days. Then, one of your agents contacted me they have been asking for a new document eve... Zobacz więcej

Oceniono na 5 z 5

Good evening ma'am nenu phone pay gold oder chasanu 3 months authi but not delivered resbulith vas no vary deliver no .........? 3 months vas comte but no response.....????

Informacje dotyczące firmy

  1. Usługi płatnicze
  2. Przelewy pieniężne

Informacje przekazane przez różne źródła zewnętrzne

PhonePe.com revolutionizing payments by building India's Payments App to provide a cashless and a seamless payment experience


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

192 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Fraud done by Phone Pe App…

Dear Friends I am a midlle class person working as a teacher. This Phone Pe is totally a Fraud App.They stolen my money 1,18,945 on 01-04-26.Still they have not deposited. Dear Phone Pe users please don't purchase Gold and Silver in Phone Pe. They are doing illegal works. It is a Spider web don't trapped in in it.So many people are suffering by not getting their money. Phone Pe will cheat you. I am suiciding. I have no other way to get my money. Google Play take action on them if you are honest.

1 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible customer service

Terrible customer service, non contactable. It is not a customer oriented company. I hope other reliable companies do come up to support NRE customers.

18 marca 2026
Opinia niezależna
Oceniono na 1 z 5

My PhonePe account is blocked since 6th…

My PhonePe account is blocked since 6th January 2026.
I have submitted request to unblock it at least 30 times till date. The service tickets are closed without closing the issue or communicating what the issue is. It appears that there are inside fraud and PhonePe is not at all safe. I , along with my family members and colleagues , have moved to other platforms with lakhs worth of transactions and PhonePe is least concerned about it

6 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

I registered on phonepay business …

I registered on phonepay business 3 months ago, after registered agent was visited after one for verification of documents but as per phonepay policy he need to visit within 24 hours to verify of documents, the agent visited my office and he was verified my all documents and he asked me that my business account will activate after 4.5 hours but after 2 months passed my acount still not activate and he is not picked my call also, very poor service provided by phonepay business team support. I give 0 rating

19 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Poor Onboarding Service

It has been almost 15 days since we applied for your payment gateway. At first, no one contacted me for several days. Then, one of your agents contacted me they have been asking for a new document every other day. I rate your onboarding process 0 stars!!

12 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

⭐ 1 Star is generous.

⭐ 1 Star is generous.
It has now been ONE MONTH since I received a QR code payment through PhonePe and the money is still missing. Not delayed. Not “processing.” Missing. 💸
Trying to contact support? Welcome to the PhonePe Escape Room.

📞 Call the helpline → IVR loop → disconnected.
💬 Try the in app chat → frozen screen → no resolution.
📧 Email address to complain? Apparently that is top secret.

For a company handling people’s money, the complete absence of real human support is beyond ridiculous. It is like shouting into a digital black hole.

And when my son tried to help and called from a non registered number? he was told they can only speak to the registered phone. Fine. Except the registered phone gets you stuck in the same useless automated maze. So what exactly is the solution here? Manifest the money back? 🔮

This has caused serious stress for me - a 75 year old lady. We are not talking about pocket change. We are talking about trust. And right now, there is none.

Here is where this goes next. If this is not resolved immediately, you will be hearing from my lawyer. I am prepared to escalate this formally and legally. 🧾⚖️

Never again PhonePe. I will not be using this service in the future, and I would strongly caution anyone thinking about trusting them with their money.

Do better. Or be prepared to answer for it.

9 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

bad service see this tickets they…

bad service see this tickets they will not respond
Ticket ID: 72596911 PhonePe PG | Unable to receive payments
#72596911
05 Nov 2025, 12:36 PM
Being Processed
Ticket ID: 73115816 PhonePe PG | Unable to receive payments
#73115816
12 Nov 2025, 03:38 PM
Issue Resolved
Ticket ID: 73004581 Account activation request- PG
#73004581
11 Nov 2025, 11:20 AM
Issue Resolved
Ticket ID: 73027776 PhonePe PG | Unable to receive payments
#73027776
11 Nov 2025, 04:03 PM
Being Processed
Ticket ID: 73004616 Enable payment instrument request- PG
#73004616
11 Nov 2025, 11:21 AM
Issue escalated

15 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

never take pahone pe payment gateway …

never take pahone pe payment gateway they will not give proper guidence and support i lost 10 days for this all ticket i just riced they will not respond well

Ticket ID: 72596911 PhonePe PG | Unable to receive payments
#72596911
05 Nov 2025, 12:36 PM
Being Processed
Ticket ID: 73115816 PhonePe PG | Unable to receive payments
#73115816
12 Nov 2025, 03:38 PM
Issue Resolved
Ticket ID: 73004581 Account activation request- PG
#73004581
11 Nov 2025, 11:20 AM
Issue Resolved
Ticket ID: 73027776 PhonePe PG | Unable to receive payments
#73027776
11 Nov 2025, 04:03 PM
Being Processed
Ticket ID: 73004616 Enable payment instrument request- PG
#73004616
11 Nov 2025, 11:21 AM
Issue escalated

15 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Payment Gateway issue: BAD AVOID

PhonePe customer care is pathetic. They are themselves not very much aware of the app and how it integrates with the Ecommerce platforms. It's just a painful process of passing on the buck to the next perosn, only to wait, wait and wait without any resolution. It's my honest feedback, if possible, please avoid PhonePe during payment integarion of your buisness.

AVOID PHONEPE.

9 września 2025
Opinia niezależna
Oceniono na 1 z 5

Unable to set bank PIN

Registered the app with my US phone number. When I try to create a PIN for my registered bank accounts, it goes through the OTP, debit card PINs and all, and at the end shows an error message that something went wrong. Tried for many days, no luck. Customer service is an Indian number, so I bought phone credit and called it. It's advertised as 24/7 support but the automated reply said that it couldn't find an agent, please call after sometime. Repeatedly. Wasted phone credit. Tried to register a complaint on their support & grievance websites. The only way to proceed is to receive an OTP which never arrives. No email address. A totally useless app. Also, 99% fake reviews on Google Play Store.

2 września 2025
Opinia niezależna
Oceniono na 1 z 5

bad service

Phone pay service achhi nahi hai
kitani bar bataya fir bhi service nahi de rahe ,bolate hai ki 2 din nahi to 5 din me mil jayega but abhi 3 month ho gaye fir bhi phone pay ka box abhi nahi mila
ek no ki bad service phone pay ki .
esliye hame phone ki service achhi nahi lagi
so bad service

30 maja 2025
Opinia niezależna
Oceniono na 1 z 5

worst support received from phonepe…

worst support received from phonepe ..support team only interested in changing the status of our raised queries to resolved instead of actually providing resolution on it.. would never recommend to use this

31 sierpnia 2025
Opinia niezależna

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