PHMG was a pleasure to work with. They are professional and efficient. A few brief meetings to discuss our needs and they delivered exactly what we were looking for. Luigi was a great project manag... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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This was an AMAZING experience. Maddison help answer every question I had and made sure I understood the product. Cameron also was very accomodating. He understood when I wanted voices changed and ver... Zobacz więcej
Before we had our Account Manager, Bailey Halligan, it felt like we weren't getting any good use out of PHMG. It was a nightmare to switch recordings, took entirely too long to process requests, and t... Zobacz więcej
PHMG has been a great partner for our company. They have handled our brand sound and voiceover work for years, and they recently helped us update our phone system and overall audio branding. The proce... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
PHMG helps businesses around the world revolutionise customer connections by uniting audio, strategy, and technology to deliver unmatched customer experiences.
Dane kontaktowe
Oakland House, Talbot Road, M16 0PQ, Manchester, Zjednoczone Królestwo
- client-care@phmg.com
- phmg.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Professional, Reliable, and Supportive
Working with PHMG has been a very positive experience. Their team took the time to understand our brand and made the entire process seamless from start to finish. The final result was polished and authentic, and their ongoing support has been consistently responsive and reliable. We truly value our partnership with PHMG and would confidently recommend them.
I would love to never deal with PHMG again.
We were initially delighted to deal with PHMG, then they reassigned our account from one person to another, they forgot about us, and stopped providing any services despite our paying for them. We were unhappy since we couldn't get any recordings, and tried to get out of our contract. At this point, we discovered the illegible font on the contract states the 36-month terms auto-renew without warning, and to get out of the contract, you have to pay out the remainder of your term. They do not have to provide you with a service, but you have to pay. Horrible customer service, horrible experience with this company.
We've had a great experience with PHMG!
We've had a great experience with PHMG!
They have been super professional from start to finish and are always checking in to make sure we are satisfied with our voice messaging system. This way of voice messaging has completely elevated the calls coming in to sound more professional but also provide the opportunity to advertise while they are on hold or let them know of any closing dates we may have. We have really appreciated the team that has helped us!
jacob has always done a great job…
jacob has always done a great job always understanding with our needs keep up the great job mate stay safe
Fast and efficient
Amy, Andrew, and everyone else we've dealt with have been so wonderful. They are always quick to respond and get things uploaded correctly.
They do a great job for us
They do a great job for us! Easy to make changes when needed.
We've been using PHMG for over 5 years…
We've been using PHMG for over 5 years and have been thrilled with the service that we get. From the music created specifically for us that became our company music, to the phone messaging and hold messages, PHMG has always been quick to help and Eleanor & Taran have been great to work with.
Had to change our companies on Hold…
Had to change our companies on Hold recordings and the prcoess was smooth and simple. Great customer service made it a breeze!
Efficient, friendly and knowledgeable
We've worked with PHMG for a while and they have always been great. They're efficient and always responsive.
Our Account Manager, Alastair, is extremely knowledgeable and friendly. He has always taken the time to understand our brands and exactly what we need to maximise our partnership with them.
Highly efficient and supportive team
We have been working with PHMG for a handful of years now, their team are always efficient, responsive communicators who keep everything moving smoothly and they regularly schedule check-ins to make sure our messaging stays aligned with our needs. We'd happily recommend them to any business looking to improve their caller experience.
From the salesperson to the staff…
From the salesperson to the staff putting together the product, this is top shelf! I am very happy with the messages and they are very communicative when you need something. great company to work with!
Owning a Company there are always Challenges
Owning a company there are always challenges every day. PHMG made multiple of those challenges disappear completely and since partnering with PHMG for all of our audio needs and meeting Go-To through it all has not only improved our company. But has also improved our image with our customers. Credibility, quality, and reputation are very important in any industry and with PHMG we achieved that a little more. It was and has been great to work with PHMG and their team!
I had a great experience working with…
I had a great experience working with PHMG. They were professional, communicative. The final result was excellent, and the process was smooth from start to finish. Highly recommend their services!
Very professional and quick service
The best for audio branding & marketing
I have always received excellent service from the PHMG team, particularly from Alastair our fantastic account manager. Approachable, friendly and the turnaround time with recording and production is always quick. Highly recommend working with PHMG.
Great communication and support
Great communication and support. Anna, my account manager, has given me some great ideas.
PHMG has brought both professionalism…
PHMG has brought both professionalism and fun to our phone system. We appreciate the work they do to manage our phone system and accommodate our various requests.
Great Experience!
Ben & Andrew were great to work with! They were very accommodating to our needs and eager to help us where needed. Quick to respond to emails & quick turn around on projects with them. Very happy with their service.
Great experience
Great experience from Annas call into us, as a new member of the team it was great to get the insight into the products and services that are provided.
Doświadczenie Trustpilot
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