Me siento muy feliz con el servicio al cliente, en especial con Jenny quien fue la persona que me atendió en esta ocasión. Había tenido unos problemas con la verificación de identidad, y Jenny me ayu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Has a pet backer I would lie if I said the app is without issues, the user interface and experience needs some attention. But for the real experience that is getting pets into loving and caring homes... Zobacz więcej
Jenny was so helpful. I told her about the last minute changes to my traveling plan and it didn't take long for Jenny to help me reschedule the boarding dates for my fur babies. Excellent service!
App de confiança e segura tanto para tutores de Pets, Pets, tanto para os Backers/prestadores de serviço. Pagamento a horas! Algarve já tem Petbackers. Super recomendo para todos que tem amor aos seus... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel
Dane kontaktowe
Singapur
- petbacker.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Compared to other apps I’ve tried, this one stands out by far.
I genuinely love this app 🐾
It has connected me with some of the most respectful and serious clients, and through their lovely pets I’ve had such meaningful and positive experiences.
As a pet sitter in Dubai, this platform has truly improved my quality of life… not only in terms of income, but also mentally. Being around animals is something I’m passionate about, and it feels like both work and therapy at the same time.🙏
I also appreciate how secure and structured everything feels. It gives peace of mind to both sides, which makes a big difference.
Compared to other apps I’ve tried, this one stands out by far. I highly recommend it.👌✨
It’s been a great experience overall.
Honestly ive used this app as a sitter…
Honestly ive used this app as a sitter and boarding owner for almost a year and am loving it. My favorite customer care person Jenny has helped me all the way since i was new to the app❤️❤️ thank you petbacker for making my side hustle bloom
Very good platform for pet present and…
Very good platform for pet present and service provider easy app access and find or select comfortable service.
Over all good but there was an issue…
Over all good but there was an issue with the chat as I received the notification but could not see the same in chats same happed with the backer who tried to chat with me. Couple of messages lost in the thread
Great customer support
Great customer support. I love working with companies that not only have an easy platform to use but also have a great staff. They resolved my payment issue and were really really compassionate about it. A+++
Jenny responded swiftly and…
Jenny responded swiftly and professionally. Thank you 😊
Reliable and fast customer service
I have been using PetBacker for 8 months now, since we moved to Vienna, and have really nothing but good things to say about it. Easy to use platform with reliable payment options and great quality pet sitters. I feel reassured using the service. Today I was able to evaluate the customer service. I realized I had put the wrong start date for my next petsitter, I contacted my petsitter and then wrote to Petbacker who corrected it immediately.
El trato muy bien y el servicio para…
El trato muy bien y el servicio para cuidadores y para papis de perretes u otros animales genial.
Not a very good pet app
Not a very good pet app. I've been on there for a year and a half as a pet sitter have not gotten a single job. They charge an extraordinary amount for commission and it ends up where it's too expensive for the customers.
On the map I'm clearly designated in my area and yet people contact me from areas that are far away.
Their customer service is hopeless. Since a lot of them are either from Singapore or from Malaysia they have a different way of operating. And it's very different from the US. And there's absolutely no clarity.
When I communicate with the customer, the company sends me some kind of a stupid message on email saying not to communicate with the customer or I will get restricted, but the whole point is is when the customer reaches out to me, I need to communicate with them to see if we're a match in regards to me as a pet sitter for them and vice versa. It's just ridiculous it's just badly managed. Rover is so so so so much better. And I get continuous work and make money with them and their commissions are not that high. I finally deleted the app with Petbacker because they're useless, just draining people.
I also do believe that some of the five stars that they have is from friends family and customer service reps in Malaysia to beef up there star ratings. If you look at the names they're all Indonesian names. Or most of them. Therefore, I don't feel all the five-star ratings are reputable. Because I feel that most likely some of them are not real reviews.
Jenny de mesa de ayuda lo máximo
Jenny de mesa de ayuda lo máximo
El pago se me fue a otro backer por error e inmediatamente me apoyó para solucionar y poder reservar con la persona elegida ! Predispocion y cordialidad que da gusto! Mil gracias! Primer día en la app y feliz !
Nice and satisfactory service by the…
Nice and satisfactory service by the sitter, easy to use the application, good and speedy response from the customer support. Happy happy client of the Petbacker
Great service
The app is so easy to use. You can change or cancel your booking. The customer care is amazing and they sorted out my refund immediately!
convenient and safe
Buebuena experiencia na experiencia con esta app de…
Buena experiencia con esta app de perros y gatos.
Very good services
Very good services. If you want to enjoy your vacation without worrying for your fur baby, book a service with PetBacker. Highly recommended. Cheers to the great app and support 👍😃
Great platform for new sitters
Petbacker in Malta for me is a disaster…
Petbacker in Malta for me is a disaster i have complained about a lady who works with this company as a dog trainer because she was really hopeless she is not professional at all my dog could do whatever he wants with her because she could not control him so i was really disappointed i did complain with the company but they only refunded half the amount i paid i am still sending them messages but without any reply !!!!!!
Petbacker is a SCAM APP
Petbacker is a SCAM APP, do not waste your time as you will never get a lead from them, they were talking to my customer at the same time i was talking with them and tried to steal the customer pretending to be me, but the customer took screenshots and sent to me before they were blocked. When i told them about their misconduct with proof of screenshots, at first they said this is normal, and probably someone on their team said they sound like an IDIOT, SO they quickly rewrote and said it was a glitch? WOWWWWW, they asked me to write 3 excellent reviews about them in order to become a member and get leads from them, so the actual reviews you are reading are fake reviews that they tell each client to write in order to successfully pass their review state.
Doświadczenie Trustpilot
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