The container is excellent. I ordered Mojo solid perfume. I can't smell ANYTHING. I've warmed it but makes no difference. Is it just me? So disappointed 😞
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brilliant selection of fragrance samples! I ordered around the festive period and was surprised my order got to me so quickly. I found the prices from Perfume Muse to be really reasonable as well.... Zobacz więcej
Reakcja na opinię
Great way to try high end perfumes without spending a fortune on a full bottle. Fast delivery and well packaged with nice personal note included. I do love sampling new perfumes so will definitely re... Zobacz więcej
Reakcja na opinię
What can we say? Another swift delivery and quality product. We ordered Xerjoff Casamorati Quattro Pizzi. We are split on this one. Very Soleil Blancesque but with better projection and longevity. Gr... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Perfume Muse offers a variety of samples and travel decants of some of the most popular niche and designer fragrances on the market, as well as the most sought-after new releases.
Dane kontaktowe
London, Zjednoczone Królestwo
- perfumemuseuk@gmail.com
- perfumemuse.co.uk
4,4
Doskonała
124 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Beautifully packaged and labelled…
Beautifully packaged and labelled samples. Fast delivery and a lovely handwritten note. I love the samples and will purchase again..
4 kwietnia 2025
Great products
Quick delivery and really nice glass atomisers, sealed with tape to prevent leaks. Recommended!
23 marca 2025
Perfume Club for a third time…
What can we say? Another swift delivery and quality product. We ordered Xerjoff Casamorati Quattro Pizzi. We are split on this one. Very Soleil Blancesque but with better projection and longevity. Great for a summers evening. Thanks for the great service and we look forward to finding something new in the near future.
9 marca 2025
Good shop
First time ordering from this website and i am impressed! Easy to order and fast delivery! Came packaged in a lovely gift bag aswell. Will definitely be ordering from here again :)
11 marca 2025
Opinia niezależna
Odpowiedź od Perfume Muse
Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖
Odpowiedź od Perfume Muse
Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your sample. Hope to see you again soon! 💖
Great service!
Great service, fantastic samples and very nice note. Thank you very much!
24 lutego 2025
Odpowiedź od Perfume Muse
Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖
Odpowiedź od Perfume Muse
Thank you so much for your kind review, I'm glad you were able to sample the fragrances you were looking for. We hope to see you again soon! 💖
Great way to try before you buy full bottle!
Authentic fragrances, well packaged and quick delivery. Will use again!
31 stycznia 2025
Odpowiedź od Perfume Muse
Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖
Lovely website
Lovely website. Fab selection of perfumes to try. Wonderful customer service.
6 lutego 2025
Odpowiedź od Perfume Muse
Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖
I bought Billie Elish red perfume as a…
I bought Billie Elish red perfume as a gift for my grandaughter. I received excellent service from Perfume Muse, the perfume was ordered on Sunday evening and arrived Tuesday lunchtime. The perfume arrived beautifully packaged in a gift bag with a sample of perfume. Thank you my grandaughter was delighted.
11 lutego 2025
Opinia niezależna
Odpowiedź od Perfume Muse
Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and we hope to see you again soon! 💖
Wow so impressed
Wow so impressed. Received so quickly and the packaging was gorgeous! Thank you so much .
11 lutego 2025
Opinia niezależna
Odpowiedź od Perfume Muse
Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖
Perfume sample
Quick delivery, well package and personal note is a nice touch, recommended
17 stycznia 2025
Odpowiedź od Perfume Muse
Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖
Great experience
Great service and I loved the thank-you csrd. Will order again shortly.
1 stycznia 2025
Issue with order quickly resolved.
One of my sample bottles leaked and got all over the others, washing away all the labels. however, arranging a replacement for the leaked bottle was very easy and fast and Isabela was very polite and quick to respond.
2 grudnia 2024
Odpowiedź od Perfume Muse
Thank you for your kind review! I'm very sorry one of your samples was damaged in transit. We take extra care to make sure all samples are sealed and packaged properly, however, on the rare occasion that a sample does arrive damaged, we will always be quick to offer a replacement. I hope you enjoyed your samples and we hope to see you again soon! 💖
Odpowiedź od Perfume Muse
Hi Jean, I can see on the tracking link that we have provided with your order that Royal Mail delivered your order today, 16th December, at 11:05. Your order was dispatched according to our shipping policy, the next business day after you placed your order, on Tuesday, 10th December. Unfortunately, as it is a very busy period, deliveries might take longer than usual but we will always dispatch all orders on time, however, Royal Mail's delivery timeframe is out of our control. As your order was in fact delivered, I hope you will reconsider changing this review.
Odpowiedź od Perfume Muse
Hi Natalia, we only sell genuine perfume samples, we don't sell fakes and have never sent a fake or diluted fragrance sample. We are a small business and we take great pride in supplying original fragrances and helping customers discover new scents, and we would never sacrifice our integrity by offering fake or diluted samples.
We source all our fragrances from trusted suppliers in the UK, so I can guarantee that the sample you were sent comes from a genuine fragrance.
You ordered a sample of Maison Francis Kurkdjian Baccarat Rouge 540, which was decanted our bottle purchased in 2022 at John Lewis, a trusted retailer in the UK. The fragrance is known for having gone through reformulations over the years, and this is not something we can control. All we can guarantee is that we will only source fragrances from trusted retailers, and we are always happy to provide proof of purchase so customers know exactly where the fragrances were acquired from.
We want our customers to be happy with their purchase, which is why we offer a return service if there's anything you're not happy with.
We had no communication from you prior to this review, and if we did, we would have provided you with a proof of purchase that shows the fragrance is authentic, and we would have accepted a return if you were still not happy with what you received.
We have reached out to you directly via email and provided a proof of purchase for the fragrance bottle used for your sample.
I'm very sorry you were disappointed with your experience and that the fragrance was not what you expected. However, I can assure you you were sent a genuine fragrance sample.
Doświadczenie Trustpilot
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