Pension Works Recenzje 

384
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The entire team is very professional and the extensive paperwork involved in a pension transfer is dealt with promptly.I could not fault them at all.Also the pricing is transparent and most competitiv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Everyone I dealt with at Pension Works was friendly and efficient. I was very impressed with the level of professionalism and speed of response, especially compared to other pension companies/advisors... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Chose Pensionworks as their transparent pricing and speedy communication made me feel confident they would be able to review my db pension. However, following two weeks of to and fro with paperwork th... Zobacz więcej

Oceniono na 5 z 5

From initial contact to completing my pension transfer, the Pension Works team looked after me at every step along the way. Alastair's advice was really well considered, looking at all my financial an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Fundusz emerytalny

Informacje przekazane przez różne źródła zewnętrzne

At Pension Works, it's our job to make sure your pension is working hard and helping to deliver the comfortable retirement you deserve. Many people approach retirement with little idea of how much their retirement fund is worth, whether the pension has been performing well or how to access their money. Whether you're an experienced investor or this is the first time you've thought about your retirement our friendly and professional team of pension experts are here to deliver advice that's always in your best financial interests.

Gold Standard Award

Napisane przez firmę

We've been awarded Pension Transfer Gold Standard by the Personal Finance Society.
The Gold Standard is a voluntary code of good practice for Safeguarded and Defined Benefit Pension Transfer advice, based around a set of principles so consumers can be more confident they are dealing with a firm that is going above and beyond when giving financial advice and a personal recommendation as to whether to transfer their pension.

Our Guarantee

Expert pension advice, that's always in your best interests

We guarantee that the financial advice we deliver will always be in your best financial interests.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

384 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(384)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
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Oceniono na 5 z 5

Great Service from Pension Works

Received advice from Pension Works regarding a DB pension transfer. From beginning to end their service was professional, courteous and efficient.

Every step of the process was clearly explained and any questions were responded to in a timely manner.

Many thanks to James Davis and his colleagues for their help. Highly recommended.

12 października 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Mr Harrison, thank you for your comments, we have informed James that you have left a review. Thanks, Pension Works

Oceniono na 5 z 5

Pension Works review

Great service from Andrew and Amy at Pension Works in transferring/reinvesting my pension. They kept me updated in a regular basis and genuinely lovely people to deal with. Efficient and prompt service. Thank you.

5 października 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hello Lorraine, thank you for the lovely review and comments. It's a delight to see such wonderful feedback. We have shared your comments with the team at Pension Works.

Oceniono na 5 z 5

Excellent service

Excellent service. Prompt and polite. Fully knowledgeable and smooth running interaction. Highly recommend.

5 października 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hello, thank you for the excellent review. We appreciate your kind words and have shared this with the team at Pension Works.

Oceniono na 4 z 5

Final salary scheme pension advice

I would like to thank Mark Citrone for his knowledgeable and punctual advice throughout the processes involved in transferring my Final salary pension. He was reliable, easy to understand and answered all my questions, either by phone or email, in a timely manner. Mostly, any correspondence to him was acknowledged 24 hours later. The detailed system of questioning I received was very useful and thought provoking regarding my personal situation and requirements for retirement and usually pointed out areas which I hadn't thought about or seen as relevant / important to me beforehand. Although the process was sometimes lengthy and wordy, it was completed by the deadline and the outcome has been favourable. Thank you Mark .... a satisfied client.

2 października 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Rhona, thank you for your detailed review. It is a joy to read how well the process went for you. We have shared your comments with the team at Pension Works.

Oceniono na 5 z 5

I must thank Stephen Perkins for his…

I must thank Stephen Perkins for his help, expertise and advice during our meetings whilst I was looking to transfer out of my works DB Pension scheme which came to the outcome I was hoping for. All the staff at Pension Works looked after me well during all the communications and I would have no hesitation in recommending the company to anyone looking for pension advice.

1 października 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Donald, thank you for your review. It was a pleasure to work with you and we appreciate your kind words about the service and Stephen. We have shared your review with the team at Pension Works.

Oceniono na 5 z 5

In depth advice and responsive service…

In depth advice and responsive service couldn't really ask for more

30 września 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Sarah, thank you for your excellent review. We're delighted that your felt the service was so in depth. We have shared your comments with the team at Pension Works.

Oceniono na 5 z 5

Dealing with Andrew Murphy

Dealing with Andrew Murphy, very professional with a lovely friendly manner that immediately puts you at ease.
Very knowledgeable and nothing was too much trouble. Worked to a tight deadline for a pension transfer and kept us fully informed at all stages meaning the deadline was met.

Would recommend Pension Works and particularly Andrew for any advice etc needed. 5/5 on all counts. Thank you Andrew

30 września 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Michael, thank you for your review and for holding both Andrew and Pension Works in high regard. Delighted to have helped meet your deadline and that the service provided was of high quality. We have shared your comments with all at Pension Works.

Oceniono na 5 z 5

Having attempted to engage 3 different…

Having attempted to engage 3 different IFAs over 18 months to evaluate the option of transferring out of a DB scheme, Pension Works were the only one who were able to undertake the work and then the transfer process.
I was very happy with their objective, comprehensive and unbiased approach.
Highly recommended from my experience.

27 września 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Lars, thank you for the great review. We're delighted to see that you are very happy with our process & that you would highly recommend. We have shared your comments with the team at Pension Works.

Oceniono na 5 z 5

Alistair Milne was totally professional…

Alistair Milne was totally professional throughout the consultation. Every step he went through thoroughly and was very helpful
And informative.
We are now at the final stages to transfer out which was agreed due to my ill health and at no time was I put under pressure. If anything he explained the pitfalls of transferring out but did agree that it was the best thing to do due to my short life span and this way it ensured my husband then had financial security

24 września 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Rose, thank you for your excellent review and comments. We are happy to have helped you. We have shared your review with the team at Pension Works.

Oceniono na 5 z 5

DB pension transfer advice.

My financial adviser referred me to Pension Works for advice pertaining to transferring out of my DB pension after other companies let me down. The abridge advice was completely free and as it came out as unclear I opted to go for full advice. Alastair Milner kept in touch with me at all times and there was absolutely no pressure whatsoever from Pension Works all the decisions were left up to me as when I felt ready. He talked me through the whole process and when the ultimate advice was to transfer set everything in motion. I am currently just receiving scheme to acknowledge receipt of the transfer. The mantle was passed over to Angela Phillips who was equally helpful and always happy to answer any questions. To date everything has proceeded smoothly and eventually my own IFA will take over but I would not hesitate to choose Pension Works and they have been nothing but professional and always contactable by either telephone or email. Well done and thank you.

20 września 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Susan, thank you for leaving us such a great review. It really is a delight to see such wonderful feedback and comments on both our staff and service. We have shared your comments with the team at Pension Works.

Oceniono na 5 z 5

Pension works top notch

The experience was very straight forward, everybody was very helpful. I liked the way my interests were their main concern, making sure my future was as secure as it could be when investing your money. Thanks to everyone concerned.

18 września 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Keith, thank you for leaving us such a lovely review. We are delighted to see that you are happy with the way we work. We are happy to have helped.

Oceniono na 5 z 5

Positive and friendly experience

I didn't have high expectations of speed of service yet it was efficient and timely, the trustees will probably take longer. Andrew Murphy was friendly and informative and I realize the importance of ensuring each individual client gets the correct advice for their financial circumstances which may not always be the advice the client wants to hear. My overall experience with Pension Works has been a positive one coupled with detailed financial analysis and reports.

9 września 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Jackson, thank you for such a fantastic and honest review. We appreciate the honesty and that Providers can often take a very long time to supply the detailed information that is required for our review. We have shared your comments with Andrew and the team at Pension Works.

Oceniono na 1 z 5

No urgency - only act when prompted.

The process from start to finish is far too slow and there is no sense of urgency either obtaining information or processing appointments. Delays will inevitably result in additional charges from the pension trustees. I'm actually seriously considering looking for an alternative company to deal with or just leave my pension where it is.

7 września 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Mark, thank you for sharing your feedback. We are sorry to learn that your experience didn’t meet the high standards we set ourselves and we are disappointed that we have not delivered to the level you would expect. I would really like to look into this further with you and I would hugely appreciate it if you could please contact me directly. You can reach me on connor.ellison@pensionworks.co.uk or please call on 0800 756 1288 and ask to speak to Connor Ellison.

Oceniono na 5 z 5

Excellent advice and complete piece of…

Excellent advice and complete piece of mind after speaking to them

2 września 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Shaun, thank you for the great review. It's lovely to see that you were at ease with our advice. We have shared your comments with the team at Pension Works.

Oceniono na 5 z 5

Pension Advice

Alastair Milner provided a very professional service from start to finish. Extremely knowledgeable, undertook a detailed fact find and fully understood what I was trying to achieve. Provide sound, clear and concise advice. Clearly a people person who puts customer service top of his agenda. I would highly recommend Pension Works and Alastair. Many thanks - Colin M

31 sierpnia 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Colin, thank you for the excellent review. It's great to see such a detailed and thorough review of our staff and service. We have shared your comments with all at Pension Works.

Oceniono na 5 z 5

Transfer Pension Advice

Pension works were professional from start to finish.
I was given outstanding advice, reflecting my personal circumstances, and the process was always explained clearly.
Thanks to James and the rest of the team for all your help.

28 sierpnia 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Dave, thank you for leaving us a great review. We're delighted to see that our service and advice met your expectations. We have shared your comments with James and the team.

Oceniono na 5 z 5

Excellent support from Andrew Murphy +…

Excellent support from Andrew Murphy + team through a complex process. Clear concise information, always responsive in a timely manner and gave accurate timelines for each part of the process that were honoured. Would highly recommend.

18 sierpnia 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Colin, thank you for the great review of Andrew and the team. We appreciate the kind words and the fact that you would recommend our firm to others. We have shared your comments with the team at Pension Works.

Oceniono na 5 z 5

Excellent, professional service.

I found Pension Works to be extremely professional and I cant speak highly enough of Paul Chester who gave me lots of advice and answered my many questions. Paul always returned my calls and responded to emails in a very prompt manner and made the whole process run smoothly.

16 sierpnia 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hello Mr & Mrs Massey, thank you for leaving us such a great review. It's a delight to read your comments, and to see that Paul was professional as always. We have shared your comments with the team at Pension Works.

Oceniono na 5 z 5

5 Star Service

I am extremely impressed by Pension Works and found both my adviser and the admin staff I dealt with professional and helpful. My adviser Alastair was easy to talk to, professional and explained the process very clearly. I was always contacted when they said they would and they responded to any queries quickly and kept me informed throughout. the process. Deborah (Northern Ireland)

12 sierpnia 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Deborah, thank you for the fantastic review. It's lovely to see such great feedback. We're happy to see that you found the service to be professional and clear. We have shared your comments with the team at Pension Works.

Oceniono na 5 z 5

Definitely recommended

My adviser Andrew Murphy has been extremely helpful, knowledgeable and professional throughout.
All of my options were fully explained and all of my concerns and personal circumstances have been taken into account.
In addition the admin team have been very efficient.
I would thoroughly recommend Pension Works and, in particular Andrew, to anyone needing pension transfer advice.

9 sierpnia 2021
Opinia niezależna
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Odpowiedź od Pension Works

Hi Susan, thank you for taking the time to leave us such an excellent review. It's a delight to read your lovely comments about the Admin Team and Andrew. We have shared your comments with all at Pension Works.

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