Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had to call regarding verifying who I was. I didn't know how to get statements from my Monzo bank. Natalie was brilliant very friendly & talked me through how to do it, sent it straight away, Natalie... Zobacz więcej
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Jack H was so helpful responding to emails promptly and efficiently. Answering any queries I had and helping me along the way. Great service
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The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information. They are thorough in making sure independant advice has been taken apa... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Pension App automatically finds your pensions and transfers them into a new pension plan. One that you can keep track of. With pensions, your capital is at risk. Convenient • Setup in minutes providing minimal information. • Get updates on the tracing and transfer process via the app. • View your pension balance at any time. • Internal fund switching.
Dane kontaktowe
Riverside, Mountbatten Way, CW12 1DY, Congleton, Zjednoczone Królestwo
- 01260 540121
- info@pensionapp.com
- pensionapp.com
4,9
Doskonała
322 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very satisfied
Pension App have been so patient with me. I have adhd and am rubbish with opening my post and getting stuff done.
They have been polite, professional all the way.
James went through one of the forms with me. He rung me back at the time I asked not a minute before or a minute after. I really appreciated that.
Would highly recommend if you are thinking of consolidating lots of pensions.
8 września 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your kind review Jayne, will pass this on to James.
James was bob on
James was bob on and explained my transfer from Scottish widows to pension app . Very clearly and helpful
8 września 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for the review Steve, I will pass it on to James.
Tom was very polite and very helpful…
Tom was very polite and very helpful and made everything very easy to understand.
he also put me at easy talking to him.
So thank you very much for your polite approach Tom.
5 września 2025
Opinia niezależna
Odpowiedź od Pension App
Thanks for the review Paul, I will pass it on to the team.
James was very helpful and explained…
James was very helpful and explained my transfer
3 września 2025
Opinia niezależna
Odpowiedź od Pension App
Tank you for the review Janice, I will let James know.
I find the member of staff Natalie very…
I find the member of staff Natalie very professional and competence really knows what they're doing and I have no agitation whatsoever right in this review marvelous service.
4 września 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your kind review Michael, I will pass it on to Natalie.
James Millie and Laura have been wonderful so helpful in helping me trace my pensions and fill out paperwork which overwhelmed me,what an excellent company I would recommend them to anyone
James Millie and Laura have been wonderful
4 września 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for the review Gill, happy we could help. I will let the team know.
James the advisor
James the advisor, he was lovely calm and friendly on the phone, went a my pace and explained everything throughly. James made me feel at ease and his calm tone was very comforting. James 5 star customer service, we need more people like James
3 września 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for the review Kerry, happy we could help. I will pass it on to James.
Everything’s about this process has…
Everything’s about this process has been so easy. If you have any questions just ask and someone (Millie) in my case will answer and help you through everything. It’s great to have everything in one place.
2 września 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for the kind review Maxine, I will pass this on to Millie.
Odpowiedź od Pension App
Thanks for the review Mikey, I will let the team know.
Odpowiedź od Pension App
Thank you for your review Colin, I will pass it on to Laura.
Amazing customer service helped with my…
Amazing customer service helped with my forms to transfer over pensions and if I never new things are got stuck the would be happy to help I would recommend pensions app
29 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Jamie, I will pass it on to the team.
Had a chat with James in regards to…
Had a chat with James in regards to transferring paperwork over, he was extremely helpful with this,
All of your staff have been helpful in helping with this process.
29 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your kind review Mr Reynolds, happy we could help. I will pass it on to James.
Surprisingly simple
They make the whole process simple for their customers,by doing all the legwork of hunting down pensions that are owed to me. All I had to provide was the names of previous employers. It couldn't be any easier. Great company and an App that's easy to use. 10/10 for pension app.
And 10/10 for Millie. Such a lovely girl to deal with.
28 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your kind review David, happy you've had a positive experience and we were able to help. I will pass this on to Millie.
D McDonald
Called regarding an issue with a pension company.Resolved easily by Natalie.
27 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thanks for your review David. I will let Natalie know.
Transfers
Natalie was very helpful we got all the transfer requirements sorted that where needed.
A very pleasant and polite lady to deal with
27 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Andy, I will pass this on to Natalie.
Good service
The company and staff respond to my queries promptly. The process is made easy and the app is very easy to navigate.
26 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for the kind review ID.
James was brilliant from beginning to…
James was brilliant from beginning to end
Christopher William Bell
26 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thanks for your review Christopher, I will let James know.
Was a little concerned
A little concerned this was going to be a scam. They turned everything up, I transfered pensions, documents sent and signed. Easy. Definitely download the app as it answers all your questions. Iv already passed on the number to friends .. .Spoke to adviser Beth and James and they happily put me at ease.
26 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your kind review Carrieanne, happy we have been able to help. I will pass this on to Beth and James. You can also do your due diligence and check that The Pension App pension scheme is regulated and authorised by the Financial Conduct Authority and can be researched on the FCA register. Our FCA reference: 986413. This means our customers are protected by the FSCS (Financial Services Compensation Scheme).
The process was so easy that I thought…
The process was so easy that I thought it would come to nothing. Only a few weeks went by before I heard back from them though.
Now, the money which was missing for over 10 years was located relatively easy by them and I am going through the process of having it transferred.
I'm very grateful to Charlotte and the team for their personal attitude and their attention to detail. After my RTC I was really in need of some funds and hopefully this will come in handy now.
25 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review, happy we were able to help. I will pass this on to Charlotte.
The customer service was outstanding.
The customer service was outstanding.
They were polite, friendly and helpful
22 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Kim, I'll pass it on to the team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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