Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had to call regarding verifying who I was. I didn't know how to get statements from my Monzo bank. Natalie was brilliant very friendly & talked me through how to do it, sent it straight away, Natalie... Zobacz więcej
Reakcja na opinię
Jack H was so helpful responding to emails promptly and efficiently. Answering any queries I had and helping me along the way. Great service
Reakcja na opinię
The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information. They are thorough in making sure independant advice has been taken apa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Pension App automatically finds your pensions and transfers them into a new pension plan. One that you can keep track of. With pensions, your capital is at risk. Convenient • Setup in minutes providing minimal information. • Get updates on the tracing and transfer process via the app. • View your pension balance at any time. • Internal fund switching.
Dane kontaktowe
Riverside, Mountbatten Way, CW12 1DY, Congleton, Zjednoczone Królestwo
- 01260 540121
- info@pensionapp.com
- pensionapp.com
4,9
Doskonała
322 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
So far so good
So far so good ! Relatively new to signing up, but I have received exceptional service from Natalie - Thank you :)
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Debbie, I will pass this on to Natalie.
Amazing customer service
Spoke to becky critchlow today who was absolutely amazing so helpful and helped me from start to finish an absolute breath of fresh air to actually talk to some one pleasant thank you so much becky 😀
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for the kind review Heidi, I will let them know.
Happy People
I sent a email to pension app regarding some questions i couldn't fill in & i had a lovely chap by the name of James who happily helped me through these questions, he was clear understanding, polite & patient.
I was happy & relaxed while talking to him.
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Lynette, I will pass this on to James.
Odpowiedź od Pension App
Thank you for your review Michael, will pass this on to the team.
Very helpful I enjoy talking with them…
Very helpful I enjoy talking with them all
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you Geoff, happy we could help. I will let the team know.
Great new app for keeping track of your pension
James was fantastic
Well James at pension app was amazing listened, understood my situation, a few details asked by him, and what can I say ,he found my details and secs not even minutes passed, I had a all my details and then he gave me all the details I need to move forward. Perfect service from a Perfect gentleman. 10 out ot 10
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Paul, I will pass it on to James for you.
Top stuff
James was very polite and professional on the call. He kept me updated on where we were with the search for policies, and helped me understand what was happening next and what to expect. Great service 10/10 James!
13 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your kind review, I will let James know.
Bethan and Ellie were absolute stars
Bethan and Ellie were absolute stars. Sorted my query out within less than 4 minutes. 10/10 service!! Thank you Ellie and Bethan!!
13 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for the review, I will pass it on to Ellie & Beth.
Bethan Critchlow was extremely helpful…
Bethan Critchlow was extremely helpful and really knowledgeable. She had all my notes at her finger tips. I recommend Pension App to anyone. Top class
13 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thanks for your review Lee, happy we were able to help. I will pass this on to Beth.
My name is Ian and I was speaking to…
My name is Ian and I was speaking to Natalie she was a delight and a pleasure to speak to so far, brilliant service and efficient very good over all. Thank you for making my journey so far enjoyable.
13 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Ian, I will pass this on to Natalie.
Very professional and friendly call…
Very professional and friendly call from James today
Thank you
Jayson
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Jayson, I will pass it on to James.
James the call handler who was dealing…
James the call handler who was dealing with my pension.
He was very professional, polite and patient. I have had strokes in the past and my memory isnt very good, but James reassured me and gave me all the time I needed. He was veru thorough and understanding.
Was a please dealing with him and look forward to speaking to him again tomorrow
Thankyou
James
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for the kind review Michael. Glad you have had a positive experience and will let James know.
Case worker: Laura D….n (do…
I have been assigned to Laura D….n (do not want to put her full name on here, hopefully the right Laura will get the review) She has been a pleasure so far, making my experience hassle free, good communication, good direction, and very good at what she does, and is continuing to search for a few more outstanding policies I may have! Thank you again Laura and PA as so far so good! A+ service!!
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your kind review Louise, happy we have been able to help. I will pass this on to Laura D.
The lady Natalie I spoke to was really…
The lady Natalie I spoke to was really lovely to talk to, explained everything I needed to know in simple terms and no jargon , guided me through everything amazing customer service thank you Natalie at Pension App
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Suzanne, I will pass this on to Natalie.
Friendly polite quick response all…
Friendly polite quick response all companies should have a bethan with in there ranks 👍not just today all emails i have sent very professional thank you
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Michael, we're happy we could help. I will let Beth know.
Great customer service
Very polite and friendly on the phone,James and Bethan were very easy to talk to and it is much appreciated.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your kind review Patrick, happy we could help. I will let the team know.
Odpowiedź od Pension App
Thank you for your review Darren, I will let Laura know.
Millie was very helpful and helped me…
Millie was very helpful and helped me through all the steps I needed to take
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your kind review Aidan, happy we could help. I will pass it on to Millie.
James was very polite
James was very polite, honest and helpful with my transfer today, would highly recommend!!
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your kind review Jon, happy we could help. I will let James know.
They were highly professional polite…
They were highly professional polite courteous friendly and helpful
11 sierpnia 2025
Opinia niezależna
Odpowiedź od Pension App
Thank you for your review Ian, happy we were able to help. I will pass it on to the team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.