Penny Car Hire Limited Recenzje 

21
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From the go, Hugo took exceptional care of us at the sign in and car inspection process. As we had booked an EV, he also took us through the differences and what to expect when driving. When returning... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Great customer service. Reasonable prices. Would recommend

Reakcja na opinię

Oceniono na 5 z 5

Excellent service and value from Penny Car Hire as usual. Would thoroughly recommend

Oceniono na 5 z 5

I know it looks a bit suspicious having 5 star reviews, but when it comes to hire companies these guys run differently. Very accessible just outside of the train station so no need to get someone... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wypożyczalnia samochodów
  2. Agencja wynajmu furgonetek

Napisane przez firmę

Welcome to Penny Car Hire. We hire and lease vehicles on short and long term agreements. We take pride in our meticulously maintained fleet of vehicles, ensuring a seamless rental experience and providing excellent customer service that has clients from all over the world returning time and again. We have been proudly serving Virginia Water and the surrounding areas since 1976 and from our current location in Virginia Water train station since 2006. Getting to us could not be easier, we are a stone's throw from the ticket barriers at the station or a short local taxi journey from Heathrow airport.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

21 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(21)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A great little company.

A great little company.

I've hired from Penny for more than 10 years. It's a great little company, friendly with proper customer service and you get what you booked. If you are staight with them they will be straight with you. No hard up-selling (unlike the large chains!). Now, when I need a UK hire car, I go out of my way to hire from them.

2 czerwca 2025
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you for your review! We look forward to seeing you again!

Oceniono na 5 z 5

Exceptional service, sharp pricing.

From the go, Hugo took exceptional care of us at the sign in and car inspection process. As we had booked an EV, he also took us through the differences and what to expect when driving. When returning the car, Hugo was again there to make the process smooth and welcoming. Proper customer service like this is increasingly rare to find and Penny Car Hire has it sorted.

16 września 2025
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you Brendan, we are glad it was a great experience! See you again

Oceniono na 5 z 5

Excellent

Excellent. Easy, great car and helped with early return

3 września 2025
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thanks Elizabeth, great to hear!

Oceniono na 4 z 5

Great customer service

Great customer service. Reasonable prices. Would recommend

7 kwietnia 2025
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you Kay

Oceniono na 5 z 5

Everything about the experience was excellent

Everything about the experience was excellent - clear instructions beforehand about what documents were needed, very efficient signing in by a friendly and very clearly competent staff member, and then the vehicle provided was exactly what I'd asked for and in virtually new condition with less than 500 miles on the clock. Very good and thorough explanation of the controls, and I was ready to go. The car was a pleasure to drive during the two days (48 hours) booked. The return was managed equally efficiently.

15 kwietnia 2025
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you for your review Clive! We are glad it went smoothly and look forward to seeing you next time!

Oceniono na 5 z 5

Great service and value

I've been using Penny Car Hire for many years and recommended them to friends, something I am usually weary of doing. However I have no problem in doing so with them. I'm sure they will agree that I'm not the most organised of customers but they have always put up and dealt with me in a very understanding and professional way.

23 lutego 2025
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you for your review Robin! It is our pleasure!

Oceniono na 5 z 5

I have been using PCH for over 30 years…

I have been using PCH for over 30 years and have found them to be one of the best car rental companies around I have dealt with Gavin the owner most of the time who always goes above and beyond to help with a large fleet of brand new cars and vans available the company is run to a very high standard fast reliable efficiently run there a busy company so book early

10 maja 2024
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you for your review Chris, much appreciated!

Oceniono na 5 z 5

Greal local car and van hire company

I know it looks a bit suspicious having 5 star reviews, but when it comes to hire companies these guys run differently. Very accessible just outside of the train station so no need to get someone to drop you off or pick you up, very courteous, new cars and vans and good prices.

Cars and vans are always in good condition, clean and they don't try to flog you expensive add on insurance or extras like everyone else does. Pick up and drop off is easy.

Only downside is they are very popular so busy periods can get booked up, especially for vans. But for local pick ups etc, £50 a day for a decent sized van (Transit custom) is great value. You wouldn't want to move house with one of these but moving furniture, taking big stuff to the tip, clearing a load of boxes etc they are great

17 sierpnia 2024
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Much appreciated Matthew and see you again soon!

Oceniono na 5 z 5

Great local business.

Leaving a review now having just hired a Kia Sportage for the week but have been using PCH for over ten years now (although I understand that they have only just started using Trustpilot recently). We dealt with Hugo this time who was a pleasure to deal with as he was engaged, knowledgeable and friendly. To be fair this has been our experience with whoever we have dealt with but I mention him as this review is primarily for the week just passed (w/c 12/8/24). The cars from PCH (usually Kia) are new, immaculate and easy to drive. Unlike some other car hire firms, PCH are always transparent and clear about any conditions or costs and we have never experienced any hidden / unexpected costs. See you again soon PCH.

17 sierpnia 2024
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you for your lovely review Andy!

Oceniono na 5 z 5

Best Car Hire

Service was great from start to finish.

17 maja 2024
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you John, see you again soon.

Oceniono na 5 z 5

Excellent service

Excellent service and service on some holiday. I can change my choice on last minute.
Thanks a lot.

29 marca 2024
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you Ivan, looking forward to seeing you again soon

Oceniono na 5 z 5

Fantastic Service at very short notice

Fantastic Service at very short notice. I hired a car with in an hour,for 14 days. No fuss, very friendly and a great car. I Highly recommend this local company. Thank you Hugo and Team.

16 marca 2024
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you for your lovely review Nicky!

Oceniono na 5 z 5

Excellent business and service.

Penny Car Hire has always provided us with immaculate and reliable cars, sometimes at very short notice. Their service and support is second to none!

9 marca 2024
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you very much Charlotte

Oceniono na 5 z 5

I have been using Penny Car Hire now…

I have been using Penny Car Hire now for approximately 3years. Service, cars and staff are always excellent. I find them so much easier to deal with than any of the large car hire companies. Highly recommend

9 marca 2024
Opinia niezależna
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Odpowiedź od Penny Car Hire Limited

Thank you for your lovely review Sue

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