Incredible customer service and the huge parcel box ordered fits all the packages I get and keeps them out of the weather and secure from theft. I tried other less expensive plastic parcel box option... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was looking for a way to put m20 threaded poles on my EV ZX1A subwoofers (the factory installs 1 3/8” speaker pole mounts) - the Penn Elcom 3-screw top hats fit perfectly using the original screws and... Zobacz więcej
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A great product that does the job my only problem was I accidentally placed the order twice due to intermittent wi fi signal and messaged them as soon as I realised to cancel one of the orders which... Zobacz więcej
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We ordered a large package drop—the largest commercially available secure package drop— and the company reached out to make sure we were equipped (with a forklift) to receive delivery. The piece ar... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Penn Elcom is a global manufacturer of flight case and cabinet hardware as well as 19-inch racking systems with extensive facilities in the UK and China. Our wholly owned distribution network has 18 depots over 6 continents. With over 50 years of experience, we’re a trusted name for case builders and audio visual installers and have developed an industry-leading range of products like our classic MOL® latches, handles and corners. Our UK-made speaker grilles can be found on all leading brand speakers around the world and our hand-built 19" racks, drawers, shelves and accessories are pre-assembled and delivered globally. Penn’s specialist factories also develop and manufacture a complete range of high quality 19-inch enclosures. Our hand-built server and wall racks, drawers, shelves and accessories are pre-assembled and delivered globally.
Dane kontaktowe
Philips House, Drury Lane, TN38 9BA, St Leonards on Sea, Zjednoczone Królestwo
- 01424429641
- sales@pennelcomonline.com
- penn-elcom.com
4,8
Doskonała
5 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Penn Elcom
Hi Rick,
Thank you for the review :) We are glad you like our products and service, and we hope that you will visit us again soon!
~ Penn Elcom Team
Odpowiedź od Penn Elcom
Hi Aaron,
Thank you for the review :)
~ Penn Elcom Team
Odpowiedź od Penn Elcom
Hi Robert,
Thank you for the review :)
~ Penn Elcom Team
Very good communication.
Very good communication.. they where really great with the whole process..
23 grudnia 2025
Odpowiedź od Penn Elcom
Hi John,
We are glad to hear about your experience with us :) Thank you for the review!
~ Penn Elcom Team
Hefty rails for your gear. They do the thing, well.
Solid product all around with streamlined shipping.
I purchased (4) 7U rails to modify a 4U+tube amp road-case into a 4U+7U rack for my home studio. These heavy steel rails have added much more stability and utility to the case. I am very pleased.
24 listopada 2025
Odpowiedź od Penn Elcom
Hi,
That's awesome to hear! :) Sounds like a great project and we wish you all the best. Please feel free to send us any photos of your setup or tag us on social media, we love to see what our customers are up to!
Thank you for the review!
~ Penn Elcom Team
Recently purchased the Penn Elcom…
Recently purchased the Penn Elcom Parcel Drop Box, and couldn’t be happier with our choice. The build quality is outstanding—heavy-duty steel with a weather-resistant finish that feels like it will last for years. The two-stage drop system is brilliant; it keeps packages secure and completely eliminates the risk of someone reaching in to grab them. Installation was straightforward. Overall, this is a well-designed, reliable solution for anyone who wants peace of mind when it comes to package security. Highly recommended!
20 listopada 2025
Odpowiedź od Penn Elcom
Hi Christopher,
Thank you for the fantastic review :) We are delighted that our Parcel Drop Box was the right choice, and you were impressed with the build quality and the security of the two-stage system.
Thanks for choosing Penn Elcom - here’s to many years of secure deliveries!
~ Penn Elcom Team
Odpowiedź od Penn Elcom
Hi Stephen,
We are sorry to hear about your experience. A member of our senior management team has tried to reach out to learn more.
According to our records, the order was placed on November 24th and dispatched on November 25th. It was received on December 2nd.
This has meant that the delivery process was completed within four business days, which is a very high standard of service during the peak Thanksgiving season.
Please get in touch with our team at your earliest convenience.
~ Penn Elcom Team
Great product, expensive shipping.
The custom rack plate was great and of good quality. I’m only giving 4 stars because shipping was very expensive.
21 grudnia 2025
Odpowiedź od Penn Elcom
Hi Brent,
Thank you for the review and we are glad that you like our rack plate!
We appreciate your feedback regarding the shipping costs. Your review has been shared with senior team constantly strive to provide the most competitive rates possible while maintaining good standards for safe delivery.
Thanks again for choosing Penn Elcom.
~ Penn Elcom Team
Always very helpful to find the items i…
Always very helpful to find the items i need and very prompt getting back to me when I have a question
21 listopada 2025
Odpowiedź od Penn Elcom
Hi Andrew,
We are glad to hear it! We are always welcome for questions about our ranges and their application.
Please do not hesistate to get in touch if there is anything else we could help you with :)
~ Penn Elcom Team
Great Job!
Great communication, met all stated deadlines and timelines. Product met specs. Great job!
23 grudnia 2025
Odpowiedź od Penn Elcom
Hi Gerard,
Thank you for your review :) We are glad that we were able to meet your expectations and specifications, and we wish you all the best with your project!
~ Penn Elcom Team
Odpowiedź od Penn Elcom
Hi Carlos,
We are glad to hear it :) Thank you for the review!
~ Penn Elcom Team
Odpowiedź od Penn Elcom
Hi there,
Thank you for the review :)
~ Penn Elcom Team
AAA Firm
I have been purchasing from this firm for at least 30 years. They are first rate.
22 grudnia 2025
Odpowiedź od Penn Elcom
Hi Kevin,
We are glad to hear it :) Thank you for being a loyal customer over the years. We will look forward to your next visit!
~ Penn Elcom Team
Solid Product, Solid Customer Service
Foremost: the products are solid. Carefully designed, good material, good tolerances, good craftsmanship.
My transaction encountered some unexpected international/import issues that were ultimately resolved. It would be helpful if the website clearly listed which items are in stock in which countries, to avoid the customs hassles.
The company's customer service follow up was genuinely helpful and professional, and the issues were all satisfactorily resolved.
22 listopada 2025
Odpowiedź od Penn Elcom
Hi there,
Thank you for the review :) We are glad that you find our products to be of a good quality, and that were able to help resolve some of the issues that you encountered regarding the import issues.
We will pass on your comment about the website to the relevant team. Please let us know if you have any other questions!
~ Penn Elcom Team
Great experience
Fast delivery, item exactly as described. Good price, would use again.
22 listopada 2025
Odpowiedź od Penn Elcom
Hi George,
Thank you for the review :) We are glad to hear about your great experience, and we hope that you will shop with us again soon!
~ Penn Elcom Team
Odpowiedź od Penn Elcom
Hi Van,
We are pleased to hear that you found what you were looking for :) Thank you for the review and we wish you all the best with your project!
~ Penn Elcom Team
Great products
19 listopada 2025
Odpowiedź od Penn Elcom
Hi John,
We are glad to hear it :) Thank you for the review!
~ Penn Elcom Team
The stage boxes are really high quality,
17 grudnia 2025
Odpowiedź od Penn Elcom
Hi Ray,
Thanks so much for your kind review :) We’re glad you’re happy with the quality of our stage boxes!
Feel free to share any photos or tag us on social media - we love seeing our products in action.
~ Penn Elcom Team
Great customer service!
Thank you for your great communication and resolving issue promptly.
16 grudnia 2025
Odpowiedź od Penn Elcom
Hi,
We appreciate your feedback and are pleased to hear that our team was able to resolve any issues. Thank you for leaving us a review, and we hope you will shop with us again soon! :)
Thanks,
~ Penn Elcom Team
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