Excellent service arrived quickly amd will be uding for 1st time this weekend. Lovely quality.. Only comment to be helpful, slightly bigger box for packaging would be good it was a tight fit and han... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jam making pot is great,good delivery aswell. Unfortunately the whole process is let down by customer service. Phone number just cuts off, no reply from WhatsApp or enquiry via email. Wouldn't buy aga... Zobacz więcej
Received napkin rings in perfect condition and in timescale as advertised. Item was well packaged. They are better than the online pictures and a great size also a great price. Would use PenguinHome a... Zobacz więcej
Reakcja na opinię
I have not used my jam pan yet, but it looks good quality. I'm looking forward to trying it.
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Napisane przez firmę
Penguin Home® offers contemporary, quality homewares at a great price. With over 30 years of experience, our specialists source merchandise from across the world to offer the very best products, delivered directly to you. Our homewares are designed to match your style and taste, including cookware, home textiles and decor, kitchen and bathroom accessories, small furniture, bathmats, pet products and much more. Our range is refreshed continually to enhance your shopping experience with us.
Dane kontaktowe
Manttra UK LTD Suite 11, Rauter House, Sybron Way, , TN6 3DZ, Crowborough, Zjednoczone Królestwo
- +44 7938777118
- customerservice@penguinhomeglobal.com
- penguinhomeglobal.com
4,2
Dobra
151 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Poor sizing and poor marketing.
4 września 2024
Overall experience was good.the quality…
Overall experience was good.the quality of utensils are really great for induction hob but the delivery services made me disappointed. The driver delivered my parcel on the wrong place even i mentioned the details of my place very clearly.
3 września 2024
Odpowiedź od Penguin Home
Hi Maha,
Thank you for sharing your feedback. We're thrilled to hear that you're pleased with the quality of our Solid Sherpa Blanket and Stainless Steel Cookware Set. However, we're sorry to learn about the delivery issues you encountered. This is not the level of service we strive for, and we will address this with our delivery team to prevent similar occurrences in the future.
Your satisfaction is important to us, and we appreciate your patience. If you have any further concerns or need assistance, please feel free to reach out to our customer service team.
Best regards,
Team Penguin HOme
missed the delivery
Had to go out so missed the delivery. But they put my items in the local Matalan shop, this ment I could collect it at my leasure. This was the second lot of picture framed I bought in the sale.
31 lipca 2024
Odpowiedź od Penguin Home
Hi Christopher,
Thank you for your review! We're glad to hear that our team was able to make it convenient for you by leaving your items at the local Matalan shop. We appreciate your understanding regarding the missed delivery and are delighted that you’re happy with your second set of photo frames. If you have any more feedback or need assistance with anything else, feel free to reach out.
Best regards,
Penguin Home Team
Jam pan
Very pleased with my shiny new jam pan. Excellent quality, works well on my induction hob. Speedy delivery too.
6 sierpnia 2024
Odpowiedź od Penguin Home
Hi Debbie,
Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with your new Penguin Home Stainless Steel Maslin Jam Pan and that it works perfectly on your induction hob. We're also glad you appreciated the speedy delivery.
Best regards,
The Penguin Home Team
Quality 10 out of 10
Quality 10 out of 10
Speed of delivery 10 out of 10
Fit says size 20 and its fits perfect
2 lipca 2024
Odpowiedź od Penguin Home
Hi Joyce,
Thank you so much for your wonderful review! We're thrilled to hear that you rated the quality and delivery speed of our Penguin Home Stainless Steel Maslin Jam Pan as 10 out of 10. It's great to know that the size 20 fits perfectly for you. We appreciate your feedback and look forward to serving you again soon!
Best regards,
Penguin Home Team
Odpowiedź od Penguin Home
Dear Mr. Newman,
Thank you for your kind words and for taking the time to leave a review! We’re delighted to hear that you found our website easy to use and that the delivery was prompt. We strive to offer great prices and efficient service, so it's wonderful to know we hit the mark.
Best regards,
Penguin Home Team
Odpowiedź od Penguin Home
Dear Hazel,
Thank you so much for your kind words! We're thrilled to hear that your throw is perfect and that our prompt delivery met your expectations. Your satisfaction is our priority at Penguin Home. Looking forward to serving you again soon!
Warm regards,
Penguin Home Team
Nice Products
12 czerwca 2024
Opinia niezależna
Odpowiedź od Penguin Home
Dear Kunal,
Thank you so much for your kind words! We're thrilled to hear you love our products. Your satisfaction means the world to us at Penguin Home! Looking forward to serving you again soon!
Warm regards,
Penguin Home Team
Bought the tea towels as a gift and was…
Bought the tea towels as a gift and was happy to find the colour I needed. Recipient says they are lovely.
3 czerwca 2024
Odpowiedź od Penguin Home
Dear Alex,
Thank you so much for your kind words! We're thrilled to hear you love our products. Your satisfaction means the world to us at Penguin Home! Looking forward to serving you again soon!
Warm regards,
Penguin Home Team
Excellent service
First time customer. Item arrived within time stated, as described and well packed. Very satisfied customer.
31 maja 2024
Odpowiedź od Penguin Home
Dear Michael,
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction means a lot to us at Penguin Home. We look forward to serving you again soon!
Warm regards,
Penguin Home Team
Odpowiedź od Penguin Home
Dear Darrell,
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction means a lot to us at Penguin Home!!
We look forward to serving you again soon!
Warm regards,
Penguin Home Team
Odpowiedź od Penguin Home
Dear Annette,
Thank you for your kind words! We’re thrilled to hear you found our item to be great value and well-packaged, and appreciated the delivery notifications. Your satisfaction means a lot to us at Penguin Home!!
We look forward to serving you again soon!
Warm regards,
Penguin Home Team
lovely preserving pan, just the right size
My lovely preserving pan arrived safely in a timely fashion. When advertised it looked as if a jam funnel was included - that didnt arrive. The package was OK on arrival but there was next to no packaging material and the box was rather battered so I am thinking a slightly bigger box with some packing material around the pan would hae been good. As this was a metal pan it wasn't damaged but if the contents had been more delicate this would have been a problem.
30 kwietnia 2024
Odpowiedź od Penguin Home
Dear Ros,
Thank you for your feedback and for choosing our preserving pan! We're delighted to hear that it arrived safely and meets your expectations regarding size. Your valuable input about the packaging is duly noted, and we'll certainly review our processes to ensure better protection for delicate items in the future. We hope you enjoy using your preserving pan for many delicious creations!
We look forward to serving you again soon!
Warm regards,
Penguin Home Team
Excellent service arrived quickly amd…
Excellent service arrived quickly amd will be uding for 1st time this weekend.
Lovely quality.. Only comment to be helpful, slightly bigger box for packaging would be good it was a tight fit and handle was poking outside box on arrival luckily it wasnt damaged would certainly buy this item again 😊
3 kwietnia 2024
Odpowiedź od Penguin Home
Dear Monique,
Thank you for your wonderful feedback! We're delighted to hear that you received your order quickly and that you're pleased with the quality. Your suggestion regarding the packaging size is noted, and we'll strive to improve this for future orders.
We look forward to serving you again soon! 😊
Warm regards,
Penguin Home Team
I placed an order for a set of pans and…
I placed an order for a set of pans and one arrived with a damaged lid - I sent an email on Friday afternoon regarding this, and by Tuesday I had a replacement lid. My problem was dealt with very swiftly
16 kwietnia 2024
Opinia niezależna
Really nice cushions at a very…
Really nice cushions at a very affordable price. Highly recommend.
2 kwietnia 2024
Poor customer service and cheated
Hi, I purchased from penguin homes for the first time recently,as they had a sale.
My order was a simple set of pans and a set of frying pans... I was happy with my purchase however the larger of the two frying pans was missing and there was no packaging note ..
I contacted their customer service to be in a roundabout way told I was lieing...
I'm deeply wounded by this and thought I'd share my experience as I don't want others to be wasting there time with a company that doesn't seem to have there customers best interests at heart
19 stycznia 2024
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.