PELERIA Recenzje 

one star is one too many, not only they look nothing like the website but also have the worst quality, not to talk about the customer service, shocking!! after more than 10 emails they still haven't managed to tell me how to return the goods and get my money back...they also try to give me a 20% off and offer to keep the products, non thanks I wouldn't want them even if they were free...the worst experience

If I could I would rank it 0*
Pictures are not matching real item what you'll receive. Their return process is lengthy. They keep sending misleading return instructions. After returning item they won't update you about progress. I have returned items as instructed and they never refunded me. Now they're asking for proof of postage which I don't have as I processed return 2 months ago. Trading Standards should deal with this "Company"

Don't do it!!!!!!!!

These people are criminals!!

How do I get my money back?

Items arrived too late. Some items have the wrong label and are therefore miles too big. Customer service is a complete waste of time. Items and company are Chinese. This company has nothing to do with UK or the European union!

Awful company ,ordered swimming suit awful poor quality ,customer service just send it to me after week and half adress where to return and it's looks dodgy ,omg never will use this company ever again just want refund they awful awful

Uk website is a scam.
No idea where they are based. Products arrived poor quality.
Requested a return and refund and they ask for you to fill your personal details including bank account on a document.
God knows where that would end up.
Returns address makes no sense and seems to be a logistics company that deals with various e-commerce dodgy sellers.
UK1 00000
Industrial Estate, Billingborough, Lincolnshire, NG34 0QU
STEER CLEAR.

So if I could put zero stars I would! These lot are utter bints do not use this rubbish company they should NOT be allowed to trade!! Im still waiting for the mystery package from January 14th!!! I am disputing payment and trying to get my money back!!!! A HOLES 🕳️!!!!!

Wrong colour item sent, no interest in customer service rectifying their mistake. Avoid these shylocks as suggested by every other reviewer on here!

Absolutely awful company to deal with. Their delivery times are stupidly long and unfetermined and they don't accept returns, even when you're within their own terms! Stay away!!

Don’t use company shocking items from china and take ages to come poor quality and missing items. Customer service is poor tell you to check tracking when the item is missing . Don’t order , it’s like throwing money down the drain .

Tried to cancel my order when I found out the delivery time is potentially infinite. They refuse and say I can only get it once item is received. I had to claim a refund from my credit card co. Awful and wish I had looked at the reviews.

Ordered 4 items - Took around 20days to arrive which is fine but these are just cheap underwear made god knows where! And sent separately.
But……. Here’s the awful bit.
One item didn’t arrive. Chased them up.
Email back saying it’ll arrive….
2 days later I get a random parcel with a cut of paper saying ‘sorry you’re missing an item please contact us for a refund’
- along with a pair of dodgy Spongebob socks!!!!!

So I’ve replied 5/6 times for a refund and they just reply with emails that aren’t relevant to my request.

Complete con. Awful business. Do not use people.

FRAUDULENT COMPANY DONT USE:
I paid for my order then received email stating that I didn’t pay. I queried this and got email stating order is being processed. It’s been weeks and nothing received. So they tried to get more money from me and didn’t send the items. No means of getting refund as no contact number and no one replies my refund requests. NON UK SCAM PROBABLY FUNDING TERRORISM

seem unable to process a return. Scam Company avoid at all costs.

Ordered wrong size, cancelled within two minutes, now in a dispute with them as they said processing has begun even thought heir website states: "The order may be canceled if it has not yet moved to the next stage of implementation. To cancel the order, please do not delay and inform us about it within one hour of placing the order."
Essentially a scam company. Avoid.

Failed to read up on this brand prior to ordering as they were a recommended brand featured in The Times (so really should have known not to trust). Luckily I didn’t spend too much money but my matching underwear set are two completely different colours and are really really cheap looking. From reading these reviews, not even going to try and get a refund, will just count it as a loss and not buy anything else!

I didn't do my due diligence and have fell victim like everyone else and experiencing the same issues. Dishonest company which is not based in the UK. Do not buy.

Has anyone manage to get a refund from these terrible peaple please responde

This is not a UK based company and they advertise misleading information