Pearson Cycles Recenzje 1604

Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

Purchased the Pearson On and On ex team bike in a size 2. Dealt with Steve at the store and he guided me through the whole process very well in deed could not fault him. Also I would like to say thank... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I bought a Pearson Shift 2.0 in December last year having taken several bikes out on a demo day in November. The Shift is a phenomenal bike, not my usual choice of bike, I would usually go for a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Pearson 1860 means quality. Yet again another cycling jacket gets 5 stars and its the Bryter Layter Waterproof Jacket, well cut Jacket in Royal blue and fluorescent yellow stripes. The jacket has a hi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kolarstwo szosowe
  2. Sklep rowerowy

Napisane przez firmę

Engineered for every ride. Since 1860. Pearson bikes are built with character. Designed by a true British independent, for the individual who shares our passion for riding machines that have something a little special about them. Every decision is considered. For nearly two hundred years Pearson has proudly built bikes in London, and seen them raced and ridden around the world. Our data-driven approach results in bikes fit for spirited riders. We offer a unique combination of direct-to-consumer sales through our online store and a strong network of UK-based dealers who offer our bikes in-store.

Industry Leading Warranty

Pearson 5 Year Transferable Warranty

At Pearson, we don't just build bikes; we build trust, performance, and an unwavering commitment to our riders. Our dedication to delivering exceptional quality goes beyond just words—it's embedded in every bike we craft, and it reflects in the standards we set for the entire industry. We’re not just meeting expectations; we’re raising the bar with our pioneering approach to customer care.

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Pearson have surpassed themselves.....true professionlism and quality

I thought I would wait til I had actually tested out the new Pearson Forge road bike before writing down my experience.

I have known the Guy and Will at Pearsons for many years now but I had not bought my latest bikes from them. I live in France so there are complexities to just popping over to purchase. I mentioned to Will that I was looking to purchase another bike and we started talking about their new Forge. As always his professionalism and knowledge of the market is second to none and offered great advice on what I was looking for. The new Forge on paper did appear to meet my requirements.

We spent the next month discussing the spec and finally I agreed to purchase.

I flew back to London and spent the morning having a bike fit and adjusting parts so that I felt comfortable. The team on hand are superb and there was no rush to push me out the door. Items were changed, brackets adjusted until I was 100% happy.

The bike has now been well tested in Mallorca including the 312 and this last weekend at Ironman Venice 70.3. I have to say the bike runs like a dream! Yes, I did spec dura race and the Enve 4.5 wheels but the bike is a fabulous achievement of speed and comfort.

Well done boys you have surpassed yourselves on this one and it is good to see that 20 years since we first met your attention to detail and professionalism is still top off the scale!

I can 100% recommend if you are thinking of purchasing a bike then you should at least have a chat to the Pearson brothers.

21 marca 2024
Opinia niezależna
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Odpowiedź od Pearson Cycles

Hi Paul, thank you for the fantastic feedback, it's always been a pleasure to supply you with bikes over the last 25 years, and we appreciate your loyalty.

Great to hear that the Forge helped you perform to the max in your Ironman. Keep us up to speed with your next race, and in the meantime hope you enjoy many training miles in the Alpes. Thanks again!

Oceniono na 5 z 5

Pearson Forge

I recently purchased the Pearson Forge and can’t rate it highly enough. The Forge is the most comfortable bike I have ever ridden as well as being fast and fun. The customer experience was also excellent: Nas is a highly knowledgeable bike fitter and was more than happy to make a number of small changes to the bike post-fit until I was 100% satisfied. A very different experience to other bike shops I have encountered in the past, where sales people rapidly lose interest after making the sale. It is also great that Pearson remains family-run with an impressive heritage (being the oldest bike shop in the world!)

3 maja 2024
Opinia niezależna
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Odpowiedź od Pearson Cycles

Thank you Andrew much appreciated and great to hear, we hope you enjoy riding your new Forge. Please remember to pop back for a six week check over and we will be in touch to remind you about services in the future.

Oceniono na 5 z 5

Magical - well done team Pearson

Having now taken ownership of a third Magical Pearson bike I thought it time to say thank you and well done to team Pearson. It’s an excellent product, with fantastic people and a deep level of knowledge and service that is unrivalled. Well done Will, Guy and team Pearson.

26 kwietnia 2024
Opinia niezależna
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Odpowiedź od Pearson Cycles

Thanks Paul, it's an absolute pleasure every time! Thanks too for the latest On And On purchase - I hope you enjoy many rides ahead. Catch up again soon.

Oceniono na 5 z 5

Excellent Service

Nas took the time to explain different aspects of the bike fit, listened to my questions, and provided detailed information on various aspects of the bike fit. He also answered questions unrelated to the fitting service and was very helpful throughout.
Always received top service from Pearson and long may it continue.
This is why I keep going back.

21 kwietnia 2024
Opinia niezależna
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Odpowiedź od Pearson Cycles

Thanks for your honest feedback, we are so pleased to hear everything has gone to plan. You're always welcome and we hope to see you again soon.

Oceniono na 5 z 5

Ace bit of kit.

8 kwietnia 2024
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Odpowiedź od Pearson Cycles

Thank you Miles, good to hear that you like it! Please let your cycling friends know, there are some good bargains still to be had! All the best for the summer season.

Oceniono na 5 z 5

What a fab company to deal with

What a fab company to deal with . Very efficient , fab customer service , amazing quality on the clothing , every thing spot on. Will certainly be using again and will highly reccommend .

8 kwietnia 2024
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Odpowiedź od Pearson Cycles

Thank you Beth - much appreciated and we hope you enjoy your new cycling kit.

Oceniono na 5 z 5

Excellent service

Excellent service, prompt delivery

8 kwietnia 2024
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Odpowiedź od Pearson Cycles

Thank you Thomas, we appreciate your frank feedback. All the best for the cycling season ahead.

Oceniono na 5 z 5

On and Off an On some more

Light, well balanced, responsive and quick acceleration it felt like an ‘extension of me’ - so comfortable great brakes and gearing with only 25% battery used on a very hilly 25 km Black Mountains ride in Wales - the perfect bike for keeping pace with a fitter or more experienced biking partner

14 kwietnia 2024
Opinia niezależna
Logo Pearson Cycles

Odpowiedź od Pearson Cycles

Thank you for your feedback on the electric On And On bike, that's great to hear that it coped with the mountains of Wales! We wish you many happy rides ahead.

Oceniono na 5 z 5

Another quality product from Pearsons,

Another quality product from Pearsons,
fast and efficient delivery, keep up the good work, but what has happened to your shoes and socks ??

3 kwietnia 2024
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Odpowiedź od Pearson Cycles

Hi Paul - thank you for your review, much appreciated - we only have the Through And Off socks available: https://www.pearson1860.com/collections/cycling-socks Thanks again!

Oceniono na 5 z 5

Great bikes and service as always

Just wanted to say a big thank you to Pearson for another great experience. This is the second bike I have purchased from them and I would highly recommend them. Guy was super helpful regarding the appropriate bike to choose having listened carefully to my requirements. He also helped me trade my previous frame. Nas had great advice regarding the bike fit and set up and the bike feels perfect to ride as a result. Wilf as always, has been swift to reply regarding servicing and bike check after I managed to fall off and managed to fit me in to his super busy schedule at short notice. A really great team and lovely to be able to buy locally. Thanks again everyone. Sue x

3 kwietnia 2024
Opinia niezależna
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Odpowiedź od Pearson Cycles

Thank you for your kind feedback Susan, it's always a pleasure to help you. Please let us know if we can help you again soon! Wishing you many enjoyable rides ahead.

Oceniono na 5 z 5

Pearson cycles

In the market for a new bike and looking at all possible options. I haven't bought from Pearson but have been to there shop to see there latest cycle the Pearson forge and I must say the build quality is exceptional coupled with the excellent customer service which I believe is possibly the best I have ever received.
Will surely be opting to get my new bike from Pearson.

7 kwietnia 2024
Opinia niezależna
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Odpowiedź od Pearson Cycles

Thank you Muhammad, it's great to hear that you like our bikes and service and that's without buying one yet!

Please don't hesitate to get in touch with our care@pearsoncycles.co.uk team if you would like any further help on finding the right machine to suit your needs.

Oceniono na 5 z 5

Superb

Superb. Can’t wait to get my hands on this bike!

4 kwietnia 2024
Opinia niezależna
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Odpowiedź od Pearson Cycles

Thank you James, much appreciated - we are looking forward to building your new Forge.

Oceniono na 5 z 5

Ordered two base layers for the trip to…

Ordered two base layers for the trip to Majorca and they are amazing kept dry from sweating doing Sa calobra and formentor in 25degrees heat here in Majorca
Really good quality a quick wash and they dry quick ready for next day

26 marca 2024
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Odpowiedź od Pearson Cycles

Roberto you are a legend, glad to hear you are showing them off in Mallorca. Pleased to know that you are still keeping fit too.

Oceniono na 5 z 5

Good communication

Good communication. Also good quality products!

26 marca 2024
Logo Pearson Cycles

Odpowiedź od Pearson Cycles

Thanks Ernest, we hope that you enjoy - please tell your friends!

Oceniono na 5 z 5

Outstanding customer care as always

Outstanding customer care as always. Always wanting to be of service, solve problems and help where they can - in a cost effective and informative way. Great job. Great people.

2 kwietnia 2024
Opinia niezależna
Logo Pearson Cycles

Odpowiedź od Pearson Cycles

Thank you Phil, it's always a pleasure to see you. Please let us know if you need any further assistance, we're always happy to help.

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