Super quick service Was a bit hesitatant cause i had never heard of these guys before..and not many reviews or facebook followers etc. However cant fault service. And can defo recommend. Or... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Promptly delivered.Suitcase set is as expected,as I had viewed in a store.However two of the inner two inner - the smallest case and backpack were bent and out of shape.I have decided to keep in the... Zobacz więcej
Reakcja na opinię
Ordered a vtech laptop for my son, this was supposed to be delivered by DPD, unfortunately DPD said parcel was delivered but it wasn't. I contacted Pearl and Bear via email, they responded quickly, op... Zobacz więcej
Reakcja na opinię
Super quick delivery I don’t do reviews , however I’m really impressed with this company I sent an email question and had a reply more aless straight away and answered a question The it... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Pearl & Bear is your ultimate online destination for baby products, bringing all the best baby brands together under one roof. We understand how time-consuming and overwhelming it can be for parents to spend hours navigating different websites, trying to find everything they need for their little ones. That’s why we created Pearl & Bear—a one-stop shop designed to make your life easier and more convenient. Whether you’re looking for high-quality baby clothes, gear, toys, or essential accessories, we’ve carefully curated a collection of trusted brands to ensure that you have access to the very best for your child. We prioritise quality, safety, and practicality, so you can shop with confidence, knowing you're getting products that meet the highest standards. At Pearl & Bear, we value your time. By offering everything you need in one place, we help save you hours of searching, giving you more time to focus on what really matters—making precious memories with your family. Our easy-to-use website and efficient delivery options are all designed with busy parents in mind, so you can enjoy a stress-free shopping experience from start to finish. We’re here to support parents at every stage of their journey, providing exceptional customer service, a wide selection of products, and a seamless shopping experience. At Pearl & Bear, we’re not just a store; we’re your partner in parenting, dedicated to making life a little easier for you and your growing family.
Dane kontaktowe
7 Bridgefields, AL7 1RX, Hertfordshire, Zjednoczone Królestwo
- Hello@pearlandbear.com
- pearlandbear.com
4,5
Doskonała
174 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great !
Was very legitimate. Shipping was faster than expected and product was perfect. Will be ordering through them again.
28 marca 2025
Odpowiedź od pearlandbear.com
Hi Victoria! Thank you for taking the time to leave us a 5* review!
We are so pleased to hear that you were happy with the service you received and the fast shipping time!
We look forward to inviting you back to Pearl and Bear soon!
Kind regards,
Pearl and Bear Team
Missing item
Order item 2 weeks ago, still hasn't been dispatched, no contact number. Won't be using again
15 marca 2025
Opinia niezależna
Odpowiedź od pearlandbear.com
Hi there, thank you for taking the time to leave a review.
We are sorry to hear that you are unhappy with the service you have received. Our team are looking into this further for you, if you could please email our customer service team, we will be able to advise further for you.
Thank you!
-Pearl and Bear Team
Ordered the rapid cool flask for…
Ordered the rapid cool flask for formula, and it is the best purchase ever. Fast delivery and great email updates on the purchase, I highly recommend this flask to make life on the go with a baby a while lot easier
24 lutego 2025
Odpowiedź od pearlandbear.com
Hi Sian,
Thank you so much for taking the time to leave us a 5* review!
We are so pleased to hear that you are enjoying your Rapid Cool Flask and its benefits for making bottles on the go!
We hope to be able to welcome you back to Pearl and Bear soon!
Kind regards,
Pearl and Bear Team x
Excellent service
The parcel was delivered very quickly. It was £10 cheaper than anywhere else aswell. Bonus
24 lutego 2025
Odpowiedź od pearlandbear.com
Hi Michele!
Thank you so much for taking the time to leave us a 5* review! We are so pleased to hear that you were happy with the delivery time, and the unbeatable price on Pearl and Bear!
We hope to be able to welcome you back to Pearl and Bear soon!
Kind regards,
Pearl and Bear Team
arrived ahead of the promised timescale…
arrived ahead of the promised timescale and exactly as described
25 lutego 2025
Odpowiedź od pearlandbear.com
Hi Keith!
Thank you so much for taking the time to leave us a 5* review!
We are so pleased to hear that you had a great experience with Pearl and Bear, and that the delivery times exceeded your expectations!
We hope to welcome you back really soon!
Kind regards,
Pearl and Bear Team
Excellent service changed my order as I…
Excellent service changed my order as I accidentally ordered the wrong colour and item is as described and delivered quickly
25 lutego 2025
Odpowiedź od pearlandbear.com
Hi Jane!
Thank you so much for taking the time to leave us a 5* review!
We are so pleased to hear you are happy with your experience with Pearl and Bear!
We hope to be able to welcome you back really soon!
Thank you,
Pearl and Bear Team x
Some great offers however….
Some great offers, however placed an order a week and a half ago and had no correspondence about when it’s been shipped, I have emailed twice and sent a message on Facebook to which I have had no reply! Really hoping this isn’t a scam!
5 lutego 2025
Opinia niezależna
Odpowiedź od pearlandbear.com
Hi Kate,
Thank you for sharing your feedback, and we sincerely apologise for the lack of communication regarding your order.
We understand how frustrating this must be, and we want to assure you that our team is actively working on retrieving an update for you. Your query, sent via email and Facebook, has been received, and we're doing our best to provide you with the information you need as soon as possible.
We truly appreciate your patience and understanding, and we want to reassure you that this is certainly not a scam. We'll be in touch shortly with an update on your order.
Kind regards,
Pearl and Bear Team
Haven't used the product yet
Haven't used the product yet, but the delivery was quick .
29 stycznia 2025
Odpowiedź od pearlandbear.com
Hi there!
Thank you so much for taking the time to leave us a 5* review! We are so pleased to hear that you are happy with the service you received!
We hope you love your order, and hope to welcome you back soon!
Kind regards,
Pearl and Bear Team
Odpowiedź od pearlandbear.com
Hi Carl!
Thank you so much for taking the time to leave us a 5* review!
We love to hear that you enjoyed the service you received from us here at Pearl and Bear.
We hope to welcome you back to Pearl and Bear soon!
Kind regards,
Pearl and Bear Team
Lovely company
Lovely company, fast delivery and they kept me upto date with what was happening. Highly recommend this company xx
2 stycznia 2025
Odpowiedź od pearlandbear.com
Hi Joanne!
Thank you for taking the time to leave us a 5* review! We are so pleased to hear that you are happy with the service you received with us here at Pearl and Bear.
Your support is greatly appreciated! We look forward to welcoming you back soon!
Warm regards,
Pearl and Bear
Odpowiedź od pearlandbear.com
Hi Steve,
Thank you for sharing your feedback. We’re truly sorry to hear that you’re unhappy with your experience and appreciate you taking the time to let us know.
After looking into your concern, we noticed that no order was placed under your name. Instead, our communication was through email regarding a sale price listed on our website. As with all sales, once the promotional period ends, prices do return to their original amounts, which seems to be the case here.
We’re a small business, and it’s disheartening to see words like "scam company" associated with us. We work hard to provide clear information and a positive experience for every customer, and we’re sorry if this interaction fell short of your expectations.
Thank you again for your feedback.
Kind regards,
The Pearl and Bear Team
Great customer service
Great customer service. Royal Mail lost my parcel even though it had been sent as tracked, but Pearl and Bear sent a replacement with no hesitation.
26 września 2024
Odpowiedź od pearlandbear.com
Hi there!
Thank you for taking the time to leave us a review!
We are so pleased to hear that you were happy with the customer service you received!
We look forward to welcoming you back to Pearl and Bear again soon!
Warmest regards,
Pearl and Bear Team
Only received half of order!
28 sierpnia 2024
Odpowiedź od pearlandbear.com
Hi Danny,
Thank you for taking the time to share your feedback with us. We genuinely apologise for the inconvenience you’ve experienced regarding the delay in receiving the remainder of your order.
We understand how frustrating it can be to wait, and we’re truly sorry for any disappointment this may have caused. Unfortunately, a delay from our supplier prevented us from dispatching your order in full. In an effort to ensure you received at least some of your items promptly, we made the decision to send the available products right away.
As we mentioned in our previous email, we are actively working to gather more information about the remaining items and will keep you updated as soon as we know more. If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help and want to make this right for you.
Warmest regards,
The Pearl and Bear Team
I bought an item which was very poorly…
I bought an item which was very poorly photographed/misleading on their website. They weren’t prepared to refund fully. This is most unfair. We exchange corporate waffle, probably cut and and paste response?! A bad company to deal with.
27 lipca 2024
Opinia niezależna
Odpowiedź od pearlandbear.com
Hi Alex,
Thank you for taking the time to leave us a review. Firstly, we would like to emphasise that we do not tolerate abusive language towards our team via email, and that excessive spamming behaviour on our social media accounts and emails is not acceptable.
Despite the inappropriate language and behaviour directed at our team, we have continued to assist you with this issue and provide guidance on resolving it.
We regret that you are dissatisfied with your order. We understand the disappointment of receiving a product that does not meet your expectations. However, upon inspection, we confirm that the product received matches the listing on our website.
Unfortunately, due to the nature of the communication we have received, we are unable to assist you further with this matter.
Warmest regards,
Pearl and Bear Team
Ordered the bottles which were a fab…
Ordered the bottles which were a fab price and delivered in days. Delighted with them, good communication too. Delighted with the order
28 maja 2024
Odpowiedź od pearlandbear.com
Hi Nicola,
Thanks very much for shopping with us and leaving such wonderful positive feedback - as a small business it means absolutely everything to us!
We welcome you back to Pearl and Bear anytime!
Warmest regards,
Pearl and Bear team
Odpowiedź od pearlandbear.com
Hi Judy,
Thanks very much for leaving us such a positive review! We're so happy to hear you had an excellent experience shopping with us.
We welcome you back to Pearl and Bear anytime!
Warmest regards,
Pearl and Bear team
Amazing service very happy
Delivered quickly, great communication, amazing value for money. Really happy!
26 lutego 2024
Odpowiedź od pearlandbear.com
Hi Lucy,
Thanks very much for leaving us such a positive review! We're so happy to hear you had an excellent experience shopping with us.
We welcome you back to Pearl and Bear anytime!
Warmest regards,
Pearl and Bear team
Odpowiedź od pearlandbear.com
Hi Lilly,
Thanks so much for leaving us such a positive review! We're so happy to hear you had an excellent experience shopping with us. It really helps us as a small business when we receive such wonderful reviews like this.
We welcome you back to Pearl and Bear soon!
Warmest regards,
Pearl and Bear team
Odpowiedź od pearlandbear.com
Hi Carol,
Thank you for placing an order with us and we're so thrilled to hear you had a positive experience shopping with us! Your review means the world to us as a small business.
We hope to welcome you back to Pearl and Bear very soon.
Warmest regards,
Pearl and Bear team
Odpowiedź od pearlandbear.com
Hi Valerie,
Thank you very much for such a wonderful and positive review! Here at Pearl and Bear, we always ensure we are doing everything we can to provide a positive and helpful experience with our customers.
We look forward to welcoming you back to Pearl and Bear very soon.
Warmest regards,
Pearl and Bear team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.