Peak Pharmacy Recenzje 2365

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Felt compelled to review Tim’s & Parker near Sides Medical centre. I have been a customer/client there for over 10 years and they are a wonderful team. Nothing is too much trouble. They are friendly... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a video consult for my three month review the pharmacist is always very helpful and easy to talk to answering my questions. I was a bit late organising it but he made sure my other was processed... Zobacz więcej

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Oceniono na 5 z 5

Expert to be sure it’s ok for product to use if on medication and what condition it’s used to treat easy to order and sent quite quickly so pleased and eye is now improving

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Oceniono na 5 z 5

I ordered antimalaria tablets. I completed the easy to use but thorough medical questionnaire. The website recommended a generic drug but gave me alternatives. It also calculated the required number o... Zobacz więcej

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Informacje dotyczące firmy

  1. Apteka
  2. Apteka online

O Peak Pharmacy

Napisane przez firmę

Peak Pharmacy - The trusted Community Pharmacy that delivers all of your healthcare and health service needs across the East & West Midlands, Milton Keynes, Manchester and online!


FREE DELIVERY ON ONLINE ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35


Peak Pharmacy is one of the UK's largest independent Community Pharmacy groups.

Our Pharmacies offer much more than providing you with your NHS Prescription medication! We offer a range of FREE and private healthcare services such as:

...and so much more!

Click below to find your nearest Peak Pharmacy for opening hours, location and a list of the branch's services. find a pharmacy

While we love seeing customers in our Pharmacies, you can use our Online Clinic to buy medicines for:

...and so much more!

We also offer a wide range of over the counter Pharmacy Medicines that we can deliver directly to your front door!

Feeling under the weather? Did you know that Peak Pharmacy can now treat you for 7 common health conditions? From earaches to UTIs, visit your local Peak Pharmacy branch or click the button below to learn more! pharmacy first


Peak Pharmacy was founded in 1981 and is based in Chesterfield, Derbyshire.
It has grown via merger and acquisition from a single pharmacy into the business it is today, consisting of over 150 pharmacies and an online pharmacy.
In 2023 we moved to our new purpose-built facility, in Bolsover, housing both our head office and warehouse. The warehouse uses state-of-the-art automation technology and machinery for medicine packing and distribution.


VISIT OUR WEBSITE vacancies CONTACT US

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5

⭐☆☆☆☆



⭐☆☆☆☆

I’ve been collecting my repeat prescription here for many years without issue, but today was extremely frustrating. My doctor had sent my prescription on 28/11, yet when I came in, the staff insisted it hadn’t been received. Even after I showed proof on my NHS app, I was told to go back to my doctor.

The receptionist at my GP was very helpful and provided a code confirming the prescription had been sent. When I returned to the pharmacy, they eventually found it on the system — but still told me I’d have to come back tomorrow. I explained I needed the medication today, only to be told I should order five days in advance, even though that wouldn’t have solved the issue.

To make matters worse, the staff member who dealt with me was unhelpful from the start and showed the same attitude to another elderly customer who simply needed a plaster. I ended up helping her myself.

I don’t usually leave negative feedback, but this experience was disappointing and unprofessional. The lack of care and dismissive attitude from staff made what should have been a straightforward process unnecessarily stressful.

---

1 grudnia 2025
Opinia niezależna
Logo Peak Pharmacy

Odpowiedź od Peak Pharmacy

Hello,

Thank you for sharing your feedback, which isn’t the experience we would wish our customers to have. We are unable to investigate this incident without having the relevant details, but we apologise for any miscommunication or poor service that has occurred.

We would certainly address this with the branch involved if we had this information. If you can contact our Superintendent's Office, we will be able to look into this matter for you - https://www.peakpharmacy.co.uk/contact

Kind Regards

Peak Pharmacy

Oceniono na 1 z 5

Jobsworth - pharmacist (male)

Went in looking for NightNurse for myself - met by the assistant who as usual, was superb, prompt and attentive.
She established I am a T1D so needed to check with the pharmacist (male not the female pharmacist who is brilliant) - who advised I'm not allowed to take due to complications with glaucoma and prostate!!
I checked on Goofgle and ther sole advice was not to take if pregnant or breast feedlng - I'm neither as I'm male.
I queried this and said I'll simply get it elsewhere, to be told by him that I'm not looking after myself or my body if I did that. Not sleeping well (hence the need for NightNurse) so temper perhaps a little shorter, I informed him not to speak to me like that; I need it for 2/3 days to get over the last part of my cold / cough as not sleeping and how dare he speak to me like that - he doesn't know who I am and how well I do / don't look after myself so shouldn't assume I'm soem sort of neandarthal.
Anyway, Well received my £9.99, advised on ots paracetamol content and upon checling the instructions in detial there is ZERO mention of not suitable for T1D - and shock, horror when I take it I will incraese my insulin levels accordingly.

A jobsworth and one to avoid which is a shame as all the staff and female pharmacist are really good at what they do.

19 listopada 2025
Opinia niezależna
Logo Peak Pharmacy

Odpowiedź od Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are sorry to hear you found your experience of visiting one of our Pharmacies unsatisfactory. As we don’t know which Pharmacist or Pharmacy this relates to, we are unable to investigate and respond in detail, but can share our Pharmacists are responsible for ensuring medicines are supplied safely.

It seems on this occasion the Pharmacist has exercised caution and followed the manufacturers recommendations that medical advice must be sought before taking the product in people with certain types of glaucoma and enlarged prostate.

Please accept our apologies if it wasn’t the case that you have either of these conditions or had already sought medical advice, and for the comments made. Thank you for acknowledging that by your previous experiences with the team have been positive.

If you wish to discuss this matter further, please speak to our Superintendents Office, who can be reached here - https://www.peakpharmacy.co.uk/contact

Kind Regards

Peak Pharmacy

Oceniono na 5 z 5

Cheapest anti malarial tablets on line.

I have used Peak Pharmacy on-line twice now for Malarone generic anti-malaria tablets. They are the cheapest I have found anywhere, on line or over the counter. They arrived within a couple of days.

14 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service. Easy to reorder and great that regular reviews happen to check on my progress. Meds arrived on time and in great packaging to keep it cold. Very happy.

4 listopada 2025

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