PDNob PDF Editor is Rubbish
PDNob PDF Editor doesn't work as advertised. OCR PDF is useless and creates artefacts and smudges behind the text that can't be removed. I uninstalled it within 4 hours and asked for a refund which was refused for failing to co-operate with their technical team even though I fully explained the issue and provided them with the PDF to verify. Don't waste your money.
Odpowiedź od PDNob
Dear Customer,
Thank you for sharing your feedback. We are very sorry to hear that your experience with PDNob PDF Editor did not meet your expectations.
We sincerely regret the issues you encountered with the OCR feature. OCR accuracy can sometimes vary depending on the quality, format, and clarity of the original PDF file, but we understand that the artifacts and smudging you described are frustrating and unacceptable for your use case. Your feedback has been noted and will be shared with our product team for further improvement.
We are also sorry for your experience regarding the refund process. Our intention is always to help troubleshoot issues first to ensure the problem is not caused by specific settings or file conditions. However, we understand that this process may have caused inconvenience, especially since you had already provided detailed information and sample files.
We would like to review your case again and work toward a fair resolution. Please contact us at support@pdnob.com with your order number, and we will prioritize your request and follow up accordingly.
Thank you again for your feedback—it helps us continue improving both our products and customer service.
Sincerely,
PDNob Team
