PBShop.store Recenzje 

74
Wynik TrustScore: 2.5 na 5

2,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Seems to be a scam website?? I thought it was some weird dropshipping crap after a week had passed no news, but doesnt seem I will get my order at all ! Said sent via amazon... Why?? they ignore em... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I ordered a book on August 13th, enquired on its status on August 22nd only to find that they cancelled the order, apparently unable to source the book. I can see it available on internet, more than o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am 66, I collect books on ancient history, I own many books, several of which I have purchased from PBShop.store Fairford, Glos. Every book has arrived in pristine condition, every book has been acc... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I was disgusted with the 'book' I received. At a cost of over $50 it is a poorly bound collection of smudged photocopied pages, some of which are illegible. There are pages missing and the pape... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Księgarnia

Napisane przez firmę

The UK’s first fully virtual bookseller supplying readers around the world.


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

74 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,4

Wszystkie recenzje

(74)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Terrible experience with PBShop.store

Terrible experience with PBShop.store, who sell books on eBay. I ordered a £24 book that way and it never arrived. They said they shipped it, but it couldn't be tracked. They didn't communicate with me. In the end eBay had to intervene to ensure I was refunded. I would advise any buyers to be wary of their very poor customer service. I'm not the only one either - if you look at their negative feedback ratings on eBay there are 10s of them every month, mainly for non-delivery of orders.

29 listopada 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

We are very sorry that you did not receive your order from us. Customer satisfaction is very important to us. A full refund has been initiated for you due to non-arrival, this should be credited to you shortly. Kindest Regards, PBShop.

Oceniono na 5 z 5

Great experience

At PB Shop, I found a small stock of an otherwise sold out box set and ordered it right away.
The delivery time was as stated and the books were in great conditions!
Also, I reached out to the customer service with an enquiry, which they responded to quickly. Great experience at PB Shop.

18 listopada 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

Thank you for your kind feedback! We are pleased to hear that you're happy with our service, and we hope to do business with you in the future. Kindest Regards, the team at PBShop.store.

Oceniono na 1 z 5

Do not transmit any confidence

I tried to buy two books through Pbshop, first I had problems entering my address, but the worst was at the time of payment where I tried to buy through paypal and when I tried to verify the addresses and pay, already entered my paypal, I was redirected to the payment selection, and so all the time. It does not give me any confidence, I leave without buying anything and having entered payment information.

27 września 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

We are very sorry to hear you were unable to complete your order. I have raised this with our tech team at the highest priority to review.

Oceniono na 3 z 5

PBShop.store… book description incorrect

I purchased a book from PBShop.store through Abe Books the book was listed as HARDBACK. The book arrived and was a PAPERBACK. After telling them about the issue, they told me the order was correct and if I wanted I could send the copy I received back. Update: ABEbooks after corresponding with me refunded the purchase price.

7 września 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

Hello, We are very sorry to hear you've had a bad experience. We have sent a request for further information so that we can investigate this for you and find a better resolution.

Oceniono na 5 z 5

I was a bit skeptical at first when I…

I was a bit skeptical at first when I saw how cheap they were but, they arrived pretty quickly and in great condition. Glad I tried them out and will buy here again.

10/10 would recommend

4 lipca 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

We love that you love our prices!! Thank you for shopping with us, we look forward to your next order. From us all at PBShop.Store :)

Oceniono na 1 z 5

Never believe them

First of all, they are not professional , I could not receive the whole refund . Second , they could not gave me the tracking number that could confirm they have send the parcel . A bad , terrible and so disgusting experience with them . Never trust them !

27 maja 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

Hello, we have tried the "Find Reviewer" option to find your information so that we may assist. We really want to help you but are unable to without your contact information.
We ask you kindly call us on 01285 712 917 to speak to our team, alternatively, please email help@pbshop.store

Oceniono na 5 z 5

Recommend because of the bargain

Found manga for great prices, it almost seemed too good to be true, but all items were received in great condition with free delivery. Bought a few times and found it to be a reliable seller with absolute bargains :)

14 czerwca 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

We are so pleased you love our prices! We pride ourselves on offering great value items :) Thank you for your wonderful feedback, from the whole team at PBShop.Store

Oceniono na 5 z 5

Customer service are amazing

I never heard of this company before but they had a book I wanted cheaper than anywhere else and reviews on trust pilot was good so gave them a shot.
I had an issue with the condition of the order after it arrived but the customer service went above and beyond what I would have expected and cannot fault them at all. I would highly recommend and looking at other reviews on here my issue was an isolated issue.

Thank you very much and would highly recommend them.

12 czerwca 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

We are so pleased you love our price and our service :) Thank you for your wonderful feedback, from the whole team at PBShop.Store

Oceniono na 1 z 5

I paid an order in the day 27th of May…

I paid an order in the day 27th of May in this store in Ebay , but until today , i could not receive it , i ask them a lot of times , they do not responde , i never trust them .
I do not receive the whole refund ! It is so ridiculous !

27 maja 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

Hello Niki, we apologise that your order failed to arrive and for the obvious disappointment this failed delivery has caused. Our Customer Service Team are available Monday to Friday, 9am till 5:30pm. I can see they have responded to your email and ensured you've been issued a full refund.

Oceniono na 5 z 5

Fantastic experience

Ordered the first box set for Tokyo Ghoul as they had the best price I could find, which made me a bit suspicious at first. My order came on the earliest day of the delivery timeframe (excluding the first day being a bank holiday) and it came really well packaged. I was really impressed tbh and will more than likely be ordering from here again. One thing I will add is that delivery can take a bit longer than if you were to order from somewhere else, however it is well justified as the price is usually much lower than other websites and their carbon footprint is reduced due to the way they Manage stock.

30 maja 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

Thank you so much for your wonderful feedback! We are so pleased that you love our pricing :) Looking forward to your next order. From us all at PBShop.Store

Oceniono na 5 z 5

Good price and customer service

Their customer service has been very understanding and helpful and I've been very satisfied with the quality of the books and shipping. Even the delivery dates shown on the page are often less than estimated at first. At least when importing to Germany the delivery usually takes about a week and a half.

23 maja 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

Thank you so much for choosing to shop with us! We really appreciate your lovely feedback - from us all at PBShop.Store

Oceniono na 1 z 5

DELAYED PARCEL AFTER 8days

Good evening.
I placed an order for NCLEX Saunders textbook via Amazon since on the 02.05.2023 of this month, which says it will be delivered on the 09.05.2023. It wasn’t delivered as stated and only for me to lodged a complaint on Amazon and got a response that it was just shipped out yesterday with yodel and to wait until I receive it, without a specified date. However after tracking my parcel on Yodel this evening it shows on their page that package is still with seller. So I am reaching out since it hasn’t been sent after more than a week and no specified day of delivery I hereby request for a refund and cancellation of the order.

Since the purpose I am about to purchase can not be met.

I am very much disappointed and displeased with your services.

10 maja 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

I am very sorry that your item did not arrive in time. I have spoken to our Customer Service Team and we are working with you to resolve this. I hope we can turn this around for you.

Oceniono na 5 z 5

Probably the lowest prices in GB.

Probably the lowest prices in Great Britain. Excellent customer service and always happy to help. Highly recommended. The website could use some upgrades and tracking of orders could be better but the make up for it with amazing customer service.

5 maja 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

We are so pleased you loved our service. From the whole team at Pbshop.store - THANK YOU!

Oceniono na 5 z 5

Great Prices and Great Service!

Great Prices! Great Packaging! And Great Customer Service Above All! I could not recommended this site enough! This is my go to shop to buy books. They have cheap prices of in-print books that as far as I’ve seen are unbeatable! I regret not buying from this site earlier. Previously I bought from Speedyhen and thought that was it in terms of prices but was fortunately mistaken.

3 maja 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

Wow! What lovely words. We are so pleased to welcome you to the Pbshop.store way of book buying :) We always aim to offer our best possible price to ensure books are always affordable. Thank you from all of the team at Pbshop.Store

Oceniono na 5 z 5

Underrated

Bought Tokyo Ghoul Box Set at £30 less than I could find anywhere else, reviews seemed legit and so I took the gamble (as I'd never seen this store before). Arrived super quick! While the window of delivery was 10 days, it arrived on the first possible day! Fast (and free) postage and a great price, definitely recommend.

21 marca 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

We are so pleased you took a chance on us! A huge thanks for your lovely feedback from us all at PBShop.Store

Oceniono na 5 z 5

Customer service is simply exemplary

Customer service is simply exemplary! Perfect in every respect, I phoned the company and was greeted by an incredibly warm and friendly enthusiastic lady who was totally committed to providing the absolute best standards of customer service. She chased up the matter I phoned up about and phoned me back to fully resolve the issue. The book I ordered was the best price available and arrived carefully boxed in perfect condition. Perfect service in every respect.

4 lutego 2023
Opinia niezależna
Logo PBShop.store

Odpowiedź od PBShop.store

Wow! Such kind words :) we thank you so much for your order and for your wonderful feedback. From us all at PBShop.Store :)

Oceniono na 5 z 5

Very nice!

It was very fast! Cheaper and the staff was very helpful!

15 lutego 2023
Logo PBShop.store

Odpowiedź od PBShop.store

Thank you so much from us all for your lovely feedback :) We are big fans of our team too :D

Oceniono na 5 z 5

I had a great shopping experience and…

I had a great shopping experience and the book was awesome! I definitely recommend it! Quick and easy. Might come back.

15 lutego 2023
Logo PBShop.store

Odpowiedź od PBShop.store

We are so glad enjoyed your shopping experience and that you love your new read :) Thank you for your great feedback, from us all at PBShop.Store

Oceniono na 5 z 5

Just very easy to order Awesome website and…

Just very easy to order on website and was kept informed throughout despatch etc A1 all round .

1 lutego 2023
Logo PBShop.store

Odpowiedź od PBShop.store

We are so glad enjoyed your shopping experience! Thank you for your great feedback, from us all at PBShop.Store

Oceniono na 5 z 5

Wide range, cheap prices!

They offer very cheap prices compared to similar online bookstores and offer great customer service, all in all, a very good bookstore.

23 lutego 2023
Logo PBShop.store

Odpowiedź od PBShop.store

We are so glad you love our prices and service! Thank you for your very lovely feedback, from us all at PBShop.Store

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