Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Website promises 5 to 7 working days for delivery. But it’s a week past that. Completely miss informed of delivery days, product gets trapped in a pallet delivery company and adds 2 weeks to your proj... Zobacz więcej

Oceniono na 5 z 5

We did a lot of research into linear style pavers for our driveway and sourced several varieties from different suppliers. Paving Direct was the only supplier that was able to meet our desire for a pa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would like to start with giving Paving Direct an amazing amount of praise! I made a large order with them, and it couldn't have been easier. The biggest amount of praise goes to their customer... Zobacz więcej

Oceniono na 5 z 5

When we opened the packs one had been clearly broken in transit. On close examination prior to laying five were found to have hairline cracks in them making them unsuitable for use. Paving direct got... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep ogrodniczy

Napisane przez firmę

Paving Direct is the online shop of Pavestone, one of the UK’s largest importers and distributors of landscaping materials. The Pavestone brand has always been synonymous with both quality and value for money. Our collection of garden landscaping and home flooring materials have been carefully selected to ensure that you will be able to find exactly the right colours, textures and materials to create your dream project.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 76% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

will use again for next project

great product, good price, fast delivery, helpful staff

6 czerwca 2025
Logo Paving Direct

Odpowiedź od Paving Direct

Thank you for your great review! We’re delighted you’re happy with the product, price, and service — we look forward to helping with your next project.

Oceniono na 5 z 5

Excellent product

Excellent products and great customer service, delivrry was perfect

7 października 2025
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Odpowiedź od Paving Direct

Thank you for your great review! We’re delighted you were happy with both the product quality and delivery — exactly what we aim for.

Oceniono na 5 z 5

Easy to order and quick delivery and…

Easy to order and quick delivery and good quality slabs

7 października 2025
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Odpowiedź od Paving Direct

Thank you for your great review! We’re delighted you found the process easy and the slabs arrived quickly in perfect condition.

Oceniono na 5 z 5

Excellent service

Excellent service. Good quality paving slabs and quick delivery. No problem with delivery or broken slabs. Would certainly use Paving Direct again.

7 października 2025
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Odpowiedź od Paving Direct

Thank you for your fantastic review! We’re delighted you were happy with the quality, delivery, and overall service — we’d love to help again soon.

Oceniono na 4 z 5

Excellent company to deal with

Excellent company to deal with. Easy ordering and great delivery. The slabs are sturdy and look great when laid. Very heavy and robust too

7 października 2025
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Odpowiedź od Paving Direct

Thank you so much for your kind review — we’re delighted you’re happy with the slabs, delivery, and overall experience! We’d love to know what more we could do to make your next experience a 5⭐ one. Your feedback helps us keep improving.

Oceniono na 5 z 5

Very helpful and delivered on time and…

Very helpful and delivered on time and a good price. Knowledgeable customer service

7 października 2025
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Odpowiedź od Paving Direct

Thank you for your kind review! We’re delighted you found our team helpful and knowledgeable, and that delivery and pricing met your expectations.

Oceniono na 5 z 5

My order was quickly processed and…

My order was quickly processed and delivered in the time stated.
The driver was very courteous and helpful,and placed the savings where I required them to be.

7 października 2025
Logo Paving Direct

Odpowiedź od Paving Direct

Thank you for your great review! We’re delighted everything went smoothly and that our delivery driver provided such helpful service.

Oceniono na 5 z 5

Excellent service from paving direct

Excellent service from paving direct. Delivery guy was really good. Got them as close to the house as he could. Ordered two pallets of mint sandstone slabs and a pallet of edging stones. Which look great. I think four had broken in transit. Which I expected a lot more would be damaged to be honest out of 40 sqm. But they are packed well in a heavy duty crate. The edging stones varied quite a bit in thickness. Which was a bit annoying. But I was using them as an edging on a raised patio. Which is not really what they are supposed to used for. But it all worked out well. Thick ones at the front, thinner ones behind. All in all, super happy. Will be ordering more

7 października 2025
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Odpowiedź od Paving Direct

Thank you for such a detailed and thoughtful review! We’re delighted you’re happy with the sandstone and edging stones, and it’s great to hear delivery went smoothly. We appreciate your understanding regarding the natural thickness variation — that’s part of the charm of hand-cut stone, but we’re glad it worked out beautifully for your project. We really appreciate your kind words and look forward to helping with your next order!

Oceniono na 5 z 5

I found Paving Direct a great company…

I found Paving Direct a great company to deal with. Ordering was easy and communication was good. Everything went smoothly from beginning to end. I would recommend

7 października 2025
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Odpowiedź od Paving Direct

We're delighted you found the process smooth and communication clear — we really appreciate your recommendation.

Oceniono na 5 z 5

Great service arrived quickly and…

Great service arrived quickly and really pleased with the slabs just what we wanted would recommend

7 października 2025
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Odpowiedź od Paving Direct

Your kind words mean a lot to us! We aim to make the whole process as easy as possible — glad to hear we achieved that for you.

Oceniono na 5 z 5

THEY ARE BOSS …

Unreal communication throughout from helping with the order to 1st class delivery always so helpful with all the questions I asked they answered them all

7 października 2025
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Odpowiedź od Paving Direct

Wow — thank you! We absolutely love this feedback. Our team will be thrilled to know their communication and support made such a difference.

Oceniono na 1 z 5

Shambolic

Company refused to deliver to site unless paid an extra £400. Company then ‘forgot’ to process the order meaning an extra 2 week wait for materials. Shambles. Would never use them again.

7 października 2025
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Odpowiedź od Paving Direct

Hi Mark, we’re sorry for your experience of your August order. Our delivery team were unable to access your address with a standard vehicle. In such cases, our policy is to either refund the order or offer a specialist delivery at additional cost. We regret this caused inconvenience and delays.

Oceniono na 1 z 5

2 pallets of flags turned up…

2 pallets of flags turned up contemporary gray we laid the first pallet but on opening the second they were a completely different colour. Rang several times and couldn’t get through eventually I got a response on email. Sent another pack of flags out and most of them were broke. As they use an independent courier it took about another week to collect the flags then sent out another 2 packs which again were a lot lighter so the customer who we were carrying out the job for told us to take up the flags originally laid which she wanted and put these flags down as she had had enough waiting. In my opinion I told the customer the flags in the first place seemed very expensive for what they were £50 per square metre All in all it cost me a lot of money and found it very difficult to get hold of anyone to rectify problems.

7 lipca 2025
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Odpowiedź od Paving Direct

Hello Liam, thank you for your feedback. This order dates back to May, and we did arrange replacements to resolve the colour variation issue you reported. We’re sorry for the inconvenience and delays caused by the courier and hope the final replacements met expectations.

Oceniono na 1 z 5

My experience with this company was terrible

My experience with this company was extremely disappointing. Many of the slabs I received arrived broken or damaged, and getting a refund was unnecessarily difficult and time-consuming. The customer service was unhelpful and made the process far more stressful than it needed to be. Based on my experience, I would not use this company again and would urge others to be cautious before ordering.

7 października 2025
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Odpowiedź od Paving Direct

Hi, we’re sorry to read that you were disappointed with your order from May. We did arrange replacements to resolve the damage you reported, but we understand the process took longer than expected. We apologise for the frustration this caused.

Oceniono na 4 z 5

Replaced damaged slabs quickly

Delighted with the colours and sizes, the slabs fitted together well. Issue with broken /damaged slabs, the situation was rectified quickly and all damages / broken slabs were replaced

16 lipca 2025
Opinia niezależna
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Odpowiedź od Paving Direct

Thank you for your lovely review! We’re so pleased you’re happy with the slabs and that our team could resolve the issue quickly for you.

Oceniono na 5 z 5

One very happy person.

We have been waiting a long time to find the right contractor to resurface our 500 metre drive and with Paving Direct we found them. The team of 9 guys with plant & equipment completed the work in 3 day. Amazing, so very pleased.

7 października 2025
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Odpowiedź od Paving Direct

Brilliant feedback — thank you!

Oceniono na 1 z 5

Why send samples for paving you can’t get…

I ordered three samples, paid, then tried to order the one that was the most suitable… only to be told they were having difficulty sourcing the paving… and they were unlikely to get it in… so time and money wasted!

9 października 2025
Logo Paving Direct

Odpowiedź od Paving Direct

Thank you for taking the time to leave us your feedback. We’re sorry to read of your bad experience with your order and we can only apologies for this. A member of our customer service team will be in touch to discuss this further with you,
Kind regards
Paving direct

Oceniono na 5 z 5

5 stars

Very happy with the product

7 października 2025
Logo Paving Direct

Odpowiedź od Paving Direct

Thank you so much for your positive review, we hope you enjoy your product,
Kind regards
Paving direct

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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