Absolutely horrible customer service. I’m still waiting for a response. Four emails attempting to return a single T-shirt that simply didn’t fit. I’ve left five voicemails with no response. One voicem... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am 6 foot two, 210 pounds. I have every pair of shorts, 15 T-shirts and three of the new hoodies. They are all fantastic and I can’t think Patriot Crew enough for bringing out some just basic lookin... Zobacz więcej
Reakcja na opinię
After buying a set of 6 shirts I was expecting my free promo shirt which never arrived. Customer service did respond after requesting the order number stating they would be sending out the shirt. Afte... Zobacz więcej
Hands down one of the best apparel brands out there. I own over a dozen shirts and several pairs of shorts, and the quality is unbeatable. They feature a great athletic cut that fits comfortably all d... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z odzieżą damską
- Sklep z odzieżą męską
- Sklep z odzieżą pracowniczą
Napisane przez firmę
PATRIOT CREW: A LEGACY OF BROTHERHOOD, QUALITY, AND VALUES In 2020, amidst a year of unprecedented challenges, two brothers embarked on a mission to create a brand that embodies the spirit of unity, resilience, and patriotism. Thus, Patriot Crew was born. Founded on the principles of traditional American values and a deep respect for those who serve, Patriot Crew is more than just a brand; it's a commitment to quality, community, and country.
Dane kontaktowe
Stany Zjednoczone
- 5128613395
- support@patriotcrew.co
- patriotcrew.co
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 19% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered two shirts on December 13 never arrived
Ordered two shirts on December 13. They charged my credit card immediately. Then they sent me an e-mail on December 18 asking me "Did everything arrive okay?" But I got nothing. And the USPS Tracking number takes me to a message that THEY (USPS) are still waiting for the shirts to arrive so they can ship them. I have e-mailed several times and have called several times. No answer to either. I am afraid this is all a scam. Even if I get the shirts I will never order from them again. Other similar reviews mirror my experience -- I should have read them first.
worst customer service ever
worst customer service ever. It took me over a month to get my shirts. Then when I wanted to exchange the made it clear that it would take this much longer.
It’s been almost a month since ordering…
It’s been almost a month since ordering gifts for Christmas that never arrived. They took money day of order and got email they was processing. Never advanced past processing phase. They don’t return phone calls or emails. Save your money. Find a reputable patriotic company and give them your business.
Love the shirts
Love the shirts, they fit great and when I didn’t receive my order they shipped a new one out to me immediately!
Never received merchandise..
Never received merchandise..
Customer service is nonexistent
No one returns calls or emails!
We never received our tee shirts
We never received our tee shirts. 171.00 down the drain. I called several times and left several messages asking if the tees would be here before or after Christmas. I never heard back. I’d advise anyone NOT TO purchase anything from them!
Not one good thing:/
Terrible customer service. No pulse for their actual customers. Product was ok but shrinks to unwearable after one wash. They claim 5 stars on all their social media and yet they are clearly not. Soooo disappointed!
ordered it dec 5th havent heard…scam company
ordered it dec 5th havent heard anything exept how do i like my items when i never recieved any ,dont answer there phone or emails terrible company ,do not order from them, my credit card will reimburse me
Firstly
Firstly, I like their shirts and my first two orders from them was satisfactory.
My most recent order 11/22 originally left a bad taste in my mouth when I noticed they had automatically charged me $10.00 for “shipping protection.”
I was emailed on 11/30 that my order had shipped. When checking tracking I noticed it said a label was created and USPS was awaiting package - it still says the same on 12/12!
I also received an email a few days ago asking how I liked my delivered items. Apparently, they don’t know they haven’t even sent my order to USPS yet?!
They continue to be all over social media aggressively selling shirts they apparently don’t even have!
3 weeks still waiting
I ordered on Nov 12th. Nov 13th got an email saying it was shipped but no update since then. Asked for refund no answer. Already filed a claim with credit card.
A terrible company to deal with
A terrible company to deal with! Won’t answer phone calls, email their support team to cancel my order and get a refund because it’s been in shipping status for for more than two weeks but I receive emails stating it has been shipped. They don’t read the entire emails you send them asking for a refund, they respond that the order has been shipped and provide a tracking number which states the product has not been pickup by the carrier. Starting to think this company is a complete scam and using veterans as a marketing avenue.
Total BS company
Total BS company! Order an item, placed it on standby, and the next thing I see is that I'm debited for it and it's being shipped, even though I DID NOT order it. Then customer DISservice gives me a bunch of BS about how sorry they are for "your" (me) misunderstanding.
The item arrives...a piece of JUNK, and even though it is label Patriot (yup, Patriot!) Crew, it's not even made in the USA (check the label).
This company is a TOTAL fraud!!
I am trying to return my order #355124…
I am trying to return my order #355124 for a smaller size and have left numerous emails and phone message for Patriot Crew with NO response. Their Customer Service is pathetic! So disappointing!
Dishonest Company
What a terrible company to deal with! Won’t answer phone calls, email their support team to cancel my order because it’s been in shipping status for two weeks but I receive emails stating it has been shipped. They don’t read the entire emails you send them asking for a refund, they respond that the order has been shipped and provide a tracking number which states the product has not been pickup by the carrier. Starting to think this company is a complete scam and using veterans as a marketing avenue.
Shipping/Inventory issues
Patriot Crew clearly has issues with shipping, inventory management, or both. We ended up canceling our orders (one of which we had paid extra for 2 day shipping) because they have still not even been received by USPS yet. Then to top it off, this morning we received an email from Patriot Crew asking us if our order was delivered as expected. LOL.
Reliably good t-shirts that fit well…
Reliably good t-shirts that fit well for someone stuck between medium and large. I’ve purchased these for a few years now, and probably own at least 50. Like any shirt, after frequent use they begin to lose their structure and feel. But then I just load up again every 6 months or so.
Comfortable Shirts
I recently bought a pack of these shirts and they have become my go to T-shirts. They feel nice and fit much better than most of
My other T-shirts. They are a little more expensive than what I normally spend on them but with the comfort and fit, they are worth it to me.
I had a small issue with the delivery and I reached out to customer service and they took care of the issue very quickly.
I’m not a huge fan of the fall colors but they are OK for what I needed.
I have had these around 5 months and wear them almost daily, so far they are holding up and I would buy them again when it’s time. For me they are worth the price.
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