Amazing products & good delivery. I couldn't find the specific details of what made my order fully vegan/ethical, however.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Site is super easy to navigate and everything is categorised conveniently so you’ll be able to find what you’re looking for easily The checkout options are easy and flexible and the delivery ti... Zobacz więcej
Reakcja na opinię
Very disappointed that on its first outing it let me down. I even had to check that no splinters had been transferred. Not good enough for £22 item ! Thank you for now putting right. Much appreciat... Zobacz więcej
Reakcja na opinię
We bought a few toys in the sale and could not believe what we got for our money, top quality products that me and my partner both really enjoyed using together. Delivery was quick within 2 days, real... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O passionbugs
Napisane przez firmę
passionbugs is an online adult shop offering free returns and tracked delivery from our UK warehouse. All orders are sent in plain, brown packaging and delivery is free when you spend £40 or more. If you ever need us, our friendly customer care team are available via live chat, email and phone. Our range includes hundreds of sex toys, lingerie sets and bedroom essentials – all in stock for same-day dispatch. For those times when you need it fast, we also offer next-day delivery.
Dane kontaktowe
Zjednoczone Królestwo
- 01827 820544
- customercare@passionbugs.co.uk
- passionbugs.co.uk
4,1
Dobra
98 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Amazing products & good delivery
Amazing products & good delivery.
I couldn't find the specific details of what made my order fully vegan/ethical, however.
4 czerwca 2026
Good service
16 maja 2026
Waste of Money
Unfortunately it is a useless piece of finger not worth wasting money.
29 grudnia 2025
Item arrived promptly
Item arrived promptly, and in great condition. Not as much fun to use as we'd hoped, but worth buying.
26 listopada 2025
Good quality
Bought as a present. Fast discreet delivery. Good quality. Would buy again.
29 listopada 2025
Swift delivery and excellent quality…
Swift delivery and excellent quality products.
14 listopada 2025
Discreet and reliable
Wide range of products, mostly from big name brands so you know they are high quality. Especially good selection of products for men, which is not the case with some other companies. Parcel is trackable at all stages of the ordering process and arrives in plain brown packaging. Would use this company again.
15 listopada 2025
Odpowiedź od passionbugs
Hi Cc,
Thank you for your feedback. We're truly sorry to hear that your product broke after the second use - that's certainly not the experience we want for our customers. Our Customer Care team has already reached out via email to put this right for you and ensure you're fully satisfied.
Kind regards,
Customer Care
Odpowiedź od passionbugs
Hi Pete,
Thank you so much for your kind 5-star review! We're happy to know that you found our prices fair and delivery fast. We really appreciate your support and hope to serve you again soon. Should you ever need any assistance, our friendly Customer Care team is available to help via live chat, email, and phone.
Kind regards,
passionbugs Customer Care
Odpowiedź od passionbugs
Hi Phil,
Thank you for leaving us such a fantastic 5-star review! We're thrilled to hear that your order arrived on time and in perfect condition. We look forward to having you shop with us again, and if you ever need anything at all, our Customer Care team is ready to help via live chat, email, or phone.
Kind regards,
passionbugs Customer Care
Odpowiedź od passionbugs
Hi Eric,
Thank you so much for your wonderful 5-star review! We're so glad to know that you received your items quickly and that you are happy with your purchase. We look forward to serving you again in the near future.
Kind regards,
passionbugs Customer Care
Delivery was prompt and a great quality…
Delivery was prompt and a great quality product. Thank you
25 sierpnia 2025
Odpowiedź od passionbugs
Hi Mr Randall,
Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that your order arrived quickly and that you are pleased with the quality of the product. We do hope you'll come back and shop with us again soon!
Kind regards,
passionbugs Customer Care
Paid for next day but it never arrived
Paid for next day but it never arrived. Despite ordering in time.
18 sierpnia 2025
Odpowiedź od passionbugs
Hi Craig,
I'm so sorry to hear that your order arrived later than expected - I appreciate how frustrating this can be. From our notes, I can see your order was dispatched the same day it was received. Unfortunately, it seems a delay occurred on the courier's side which prevented it from reaching you in time.
A member of our Customer Care team has reached out to you via email to put this right. We do hope you'll give us another try in the future so that we can deliver the excellent experience we strive for.
Kind regards,
Customer Care
Odpowiedź od passionbugs
Hi Alan,
Thank you for taking the time to leave us a 5-star review! I am pleased to hear that your order arrived quickly and that you are satisfied with the product received.
Thank you for shopping with passionbugs. We do hope to serve you again in the near future!
Kind regards,
passionbugs Customer Care
Odpowiedź od passionbugs
Hi Kevin,
Thanks so much for your 5-star review! I'm pleased to hear that your order arrived quickly.
Should you ever need us, our Customer Care team is here to help via live chat, email and telephone. We love to ensure every customer has a great experience shopping with passionbugs, so drop us a line any time!
We hope to serve you again very soon.
Kind regards,
passionbugs Customer Care
Odpowiedź od passionbugs
Hi Dove,
Thank you so much for your 5-star review! I'm delighted to hear that you were satisfied with your purchase.
Should you ever need us, our Customer Care team is here to help via live chat, email and telephone. Drop us a line anytime - we love ensuring every customer has an excellent experience shopping with us!
Kind regards,
passionbugs Customer Care
Odpowiedź od passionbugs
Hi Ahura,
Thanks so much for taking the time to leave us a 5-star review! I'm pleased to hear that you found the ordering process efficient. We strive to dispatch orders as quickly as possible so our customers can begin enjoying their purchases sooner.
We hope to serve you again soon!
Kind regards,
passionbugs Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.