Passenger Assist Mobility Taxis Recenzje 12

Wynik TrustScore: 4 na 5

4,2

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Informacje dotyczące firmy

  1. Taksówki
  2. Przewóz niepełnosprawnych
  3. Przewóz osób minibusem
  4. Usługi transportowe i konwojowania
  5. Usługa transportowa

Napisane przez firmę

Peterborough’s trusted, specialist wheelchair-accessible transport service supporting disabled, elderly and vulnerable passengers with dignity, patience and true human care. At Passenger Assist, we understand that many people feel anxious travelling — especially to hospital appointments, family visits or emergencies. That’s why we go beyond traditional taxis. We stay with you, guide you, support you, and make sure you never feel alone. Our trained, DBS-checked drivers provide: • Door-to-door wheelchair assistance • Tail-lift WAV vehicles (safe, clean, reliable) • Help into clinics, wards and reception areas • Wait & return support for hospital appointments • Friendly companionship for those who struggle alone Every journey matters to us. Every passenger is treated like family. We proudly serve Peterborough, Whittlesey, Yaxley, Stamford, Deepings, Bourne, Spalding, and all surrounding villages — offering reliable, specialist disabled transport 7 days a week. If you, or someone you care for, needs safe, patient, respectful support… Passenger Assist is here — with compassion, dignity, and a helping hand every step of the way. 📞 01733 208208 📱 WhatsApp: 07759 528711 🌐 www.passengerassistcambs.co.uk Passenger Assist – Because every journey deserves care.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

12 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Brilliant company…

Have made use of this brilliant company on multiple occasions over the past three months for hospital appointments, since my husband became wheelchair bound. Having mobility problems myself I cannot even get him out of the front door. The drivers are so caring and helpful, always reliable and it is a real pleasure to travel with them. They are always so willing to help with as much as you need, in our case just door to door, but always prepared to go above and beyond to make sure you are safe and comfortable. Thank you all. Congratulations on a job so well done.

17 marca 2026
Opinia niezależna
Oceniono na 5 z 5

By far the most trusted

By far the most trusted, caring and assisted disabled passenger taxi service in east anglia. Regular customer of passenger assist, always go the extra mile and never let me down.

11 marca 2026
Opinia niezależna
Oceniono na 5 z 5

This company is the best by far in the…

This company is the best by far in the area, reliable, efficient, super helpful & kind. My father has been using their service for his hospital visits & Mohammed has been incredible. We as a family would not use any other company. With thanks to you all from us all, Lena

21 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I honestly don’t know what we would do…

I honestly don’t know what we would do without Passenger Assist.

Due to my own health, I wouldn’t be able to manage without the driver’s assistance, and my husband is a wheelchair user. The support we receive goes far beyond just transport — it’s genuine care.

Passenger Assist have helped us with hospital appointments, days out, and most importantly with funeral and wake transport, which was handled with real dignity and compassion. They’ve been there for us on weekdays, weekends, evenings, and even at very short notice.

The drivers are patient, kind, and always go the extra mile to make sure we are safe and comfortable. They truly are a lifeline for our family.

I cannot recommend Passenger Assist highly enough.

3 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommend!!

If there were more stars I would certainly give more than 5! My nan and I had to use this company to get from Peterborough hospital, back home. Without this company, we would've been left stranded. The driver (unsure of his name), of our mini bus taxi, was extremely kind, genuine, and kept checking on us, making sure we were warm and comfortable, the whole journey home! This man was so patient and helped out as much as he possibly could. My nan and I highly recommend this service and shall definitely use again, if needed! So, I don't know your name, but a massive thank you very much from us both! ☺ keep being you and keep smiling. Thank you once again

3 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible Luton airport left stranded…

Terrible Luton airport left stranded nearly fell to my death scary.Taxi service came 1 hour late some rude unreible need to be sacked dangerous not reliable drivers need sacking some thing really needs to change .No its Luton Airport,and disabled taxi service.

8 listopada 2025
Opinia niezależna
Logo Passenger Assist Mobility Taxis

Odpowiedź od Passenger Assist Mobility Taxis

Hi Maureen,
Thank you for your update. We can confirm that Passenger Assist has not provided any journeys to or from Luton Airport recently, and we have no booking under your name in our system.

It appears your review relates to a different taxi service operating at Luton Airport. We’ve requested more details through Trustpilot so we can help you direct this feedback to the correct company.

We are a specialist wheelchair-accessible transport provider based in Peterborough and do not operate airport runs without prior booking.
If you need assistance in identifying the correct operator, we are happy to advise.

Best wishes,
Passenger Assist Cambridgeshire Limited

Oceniono na 5 z 5

A wonderful service.

I would definitely recommend this Company and its services to anyone. The staff have been so helpful and considerate when taking into account my needs. Case, the driver, was a kind and professional person - nothing was too much trouble. The vehicle was spotlessly clean. An ordinary taxi service would have taken me to hospital but this Company delivered me to the actual department, collected me when I finished my visit and took me home. Thank you to everyone involved.

14 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Kase

I wanted to write and leave this review to let everyone know how impressed I was with the company! How they went out of the way to re arrange things to get my client a taxi the next to day to get her to the hospital to see her sick mother- but I want to say a massive thank you to the driver kase- if it wasn’t for his compassion, kindness, and support through the whole ordeal and his patients and understanding it never would of happened…..I always be indebted to him a beautiful soul ..my guardian angle….thank you so much kay

6 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Wheelchair and Disabled Taxis

Excellent customer service. Use very often for appointments to and from hospital. Driver looks after me very well and will assist to the appointment. I am an electric wheelchair user and travel in a tail lift vehicle. All their vehicles are wheelchair friendly. Best disabled passenger taxi service in Peterborough. Definitely suitable for all disabled and elderly passengers!

16 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

EXCELLENT SERVICE

What an excellent service this was. My husband, who is wheelchair bound, and I used this company for an outpatient appointment. The driver was brilliant and ensured my husband’s wheelchair was secured properly and he was comfortable. Not forgetting to make sure I was OK. I would have no hesitation in using this taxi service again.

13 października 2023
Opinia niezależna
Oceniono na 5 z 5

A fantastic service

A fantastic service, you are in safe hands from the very beginning! Being wheelchair bound meant that I was unable to just go into town for lunch with a friend, but this wonderful, personal service makes me so much more independent! Would highly recommend.

14 września 2023
Opinia niezależna

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