Parking garage wasn't labeled, just a single closed garage door. You pull up, hoping it's the right one. No signs inside the garage telling you where you are and after you park and walk out, nothing... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am very satisfied with parking but little often scan code is not working at aqua radisson hotel then have to call office parking.com and stay 10 or more min on the phone and other people are waiting... Zobacz więcej
I had to pay for 2 parking sessions because I tried using the app, and instead of giving me the session for the times I entered (5pm-1am) it gave me a 2 1/2 hour session (2pm-4:30pm,) which ended befo... Zobacz więcej
Reakcja na opinię
Wonderful customer service especially from the lady in the Aqua Building parking office. No matter how busy she is she always takes time to listen to any questions/concerns I may have and explains eve... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Dane kontaktowe
225 North Columbus Drive, 60601, Chicago, IL, Stany Zjednoczone
- (312)233-0117
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
You don’t have a system to entrance to…
You don’t have a system to entrance to LL5, shame plus no receipt at exit

Odpowiedź od Parking.com - AQUA
No other option
Every now and then the app fails. Since I started using the prices have gone up by 20%.

Odpowiedź od Parking.com - AQUA
The barcode couldn't be used at the…
The barcode couldn't be used at the gate, so I had to pay the parking fee separately, in addition to the one already charged to my credit card.
I had to pay for 2 parking sessions…
I had to pay for 2 parking sessions because I tried using the app, and instead of giving me the session for the times I entered (5pm-1am) it gave me a 2 1/2 hour session (2pm-4:30pm,) which ended before my shift at work started. Then I had problems getting into the garage, so had to take a ticket to get the bar to raise.

Odpowiedź od Parking.com - AQUA
The parking space is to small
The parking space is to small. A few times I had to get in on the passenger side to climb over to driver side.
Parking reservation does NOT open in…
Parking reservation does NOT open in app but only from link in email.

Odpowiedź od Parking.com - AQUA
The QR code scanner wasn’t working.
The QR code scanner wasn’t working. I called for assistance but the person was very hard to understand but more or less told me to leave the parking garage. Cars were behind me so I couldn’t back up. I had to take a parking ticket and pay before leaving which cost me 4x the amount I already paid.

Odpowiedź od Parking.com - AQUA
App problems
There was 2 separate times I bought a pass with the app Parking.com, and once the QR code to exit was not appearing and the other time the QR code was not working upon exiting. I pressed the button for assistance and both times the operator understood that I bought the pass on the app, and understood that it was because of the app that it wasn’t working and the operator both times tried charging me the $100 fee, even though the payment on the app went through, and did not want to open gate for me. Upon arrival QR code worked but not while trying to exit. So it was obviously a app problem. The operators gave me such a hard time, they eventually opened it, but it took a long time, and you can tell that they didn’t want to.

Odpowiedź od Parking.com - AQUA
A mintue over they charge you 23…
A mintue over they charge you 23 dollars. Terrible. Customer service isn’t very nice here either
the app sucks
the app sucks. its not easy to use. it looks old. you guys dont take apple pag or paypal. i hated everything
Garage was clean and well lit.
I paid online and reserved my spot…
I paid online and reserved my spot ahead of time. when i got to the garage, the email that was sent to me did not show a bar code or anything for me to get into the garage. i ended up paying again.
Keep scanning and paying for the…
Keep scanning and paying for the parking but whenever I scan in to the lot is keeps denying my parking pass. Really annoying hope the problem can get fixed soon .

Odpowiedź od Parking.com - AQUA
great customer service
when I made a mistake on the first reservation and needed to cancel, it happened immediately! Great customer service!
The app doesn’t always work
The app doesn’t always work. Often I can’t complete my reservation without the app closing. Your reservation can only be made in every 30 min, which isn’t good if you arrive early. I hate using this app but there’s no other option that allows a discount.

Odpowiedź od Parking.com - AQUA
Everything went great
Everything went great. I would suggest listing that the Aqua parking garage door opens once you drive up to it. Until then it looks inaccessible. We did take a ticket to get in and then scanned our QR code from our payment to exit. I am not sure if scanning the QR code would have worked to get in, but that process is what the hotel told us. The oversized spot was wonderful. The clearance on the parking garage entry did say 8ft 2in, but when booking it said 6ft 8in, so I am not sure what is correct, but our area had a ton of clearance.

Odpowiedź od Parking.com - AQUA
Doświadczenie Trustpilot
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