I had paid in advance was told by the parking attendant that they were full. I asked for a refund but he said we do not give refunds. I had to wait outside for 20 minutes before I could get in. In the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Parking.com made for a fantastic visit to New York City. The reservation process was straightforward and simple and the value tremendous. I would not hesitate to use this service again. A+++
Reakcja na opinię
Reserving parking like this makes everything so easy. After driving 4+ hours you do not have to work about finding a parking place. You already know you have one!
Reakcja na opinię
I purchased a space in advance--arriving at 5:30 in the evening so that I had guaranteed parking for an XMAS performance I was attending. When I reached the garage, there was a sign up "monthly parki... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Dane kontaktowe
20 West 13th Street, 10011, Manhattan, NY, Stany Zjednoczone
- (212)321-7500
3,1
Średnia
48 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The lot was full when I arrived at my…
The lot was full when I arrived at my scheduled time.
4 marca 2025
Excellent service
6 listopada 2024
Total pain to get car
Total pain to get car. Issues with app, English and disgruntled attendant
3 listopada 2024
I reserved a spot and when I pulled up…
I reserved a spot and when I pulled up to the garage, it was closed and a sign said they were full. Couldn’t even get in to speak to anyone. Terrible
17 września 2024
Odpowiedź od Parking.com - 20 WEST 13TH ST.
We sincerely apologize for the inconvenience you experienced. We understand how frustrating it is to arrive at a location and find it closed, especially after making a reservation. We will investigate this issue further to ensure that our signage and communication are accurate and up-to-date. We will also issue a refund.
Thank you,
Parking.com
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy Peasy
Reserving parking like this makes everything so easy. After driving 4+ hours you do not have to work about finding a parking place. You already know you have one!
10 czerwca 2024
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review, Timothy. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
quick refund of unused parking spot.
the street was closed. I asked for a re-fund and I got it thank you -- parking.com
28 marca 2024
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad that everything worked out.
Thank you,
Parking.com
Unresponsive & Poor Service
I pre-booked
through their website to secure a spot. When I arrived at the garage,
the gate was down preventing me to enter and there was a sign that said
“sorry the lot is full.” I honked my horn repeatedly for nearly 10 minutes
before I had to leave and find another garage in order to not miss my
meeting. I was extremely disappointed by my experience and demanded a full
refund. However, after several outreach attempt I never heard back from the organization.
27 marca 2024
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry to hear this and have escalated it to the local management team. Our records do show you were refunded. If you need to contact us, please reach out to us at RMMnewyork@spplus.com.
Thank you,
Parking.com
Horrible experience
Horrible experience. I got rejected by the parking lot so I asked for a refund for 4 times. On the 5th call I was told that I need to submit proof that I parked elsewhere. It was a Sunday so I was suggested to park on the street and so I did. The morosity in refunding me for a faulty reservation system is blowing my mind. This is definitely the worst experience with a parking app I have ever had. I feel like I’ve been scammed!!!!!
24 grudnia 2023
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Hi - we are very sorry to hear this. We are going to look into this right away and will reach out directly.
Thank you,
Parking.com
Everything went great once I reserved…
Everything went great once I reserved and got to the lot they just had to scan and all went well
11 grudnia 2023
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
easy to use.
5 listopada 2023
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Always an easy and pleasant experience!
2 listopada 2023
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Parking attendant was rude
12 października 2023
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review, Angel. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Good customer service
14 września 2023
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review, David. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
A Great Trip To NYC Made Even Better
Parking.com made for a fantastic visit to New York City. The reservation process was straightforward and simple and the value tremendous. I would not hesitate to use this service again. A+++
29 lipca 2023
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. This is great to hear!
Thank you,
Parking.com
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry that this happened and will reach out directly.
Thank you,
Parking.com
This company might actually be fraud
I wasnt able to use the code sent to me at the garage. The garage made me pay 33% more on site. Then I could not get a refund from the website. So I paid twice for a garage spot. Don't use this service. It's actual robbery. I will be in touch with my cc company since this website is not willing to make things right.
27 marca 2023
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.
Thank you,
Parking.com
Professional service.
16 lutego 2023
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I had paid in advance was told by the…
I had paid in advance was told by the parking attendant that they were full. I asked for a refund but he said we do not give refunds. I had to wait outside for 20 minutes before I could get in. In the attendant defense he was working alone. He seemed very stressed.
17 grudnia 2022
Odpowiedź od Parking.com - 20 WEST 13TH ST.
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
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