We were a bit concerned about parking height since we were heading to an AC/DC concert and then driving to Melbourne the next day with a roof pod for camping. Luckily, we found Parkhound close to our... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Joey quickly and efficiently replied to my request about a delayed payment. When, several days later, I enquired again because the money had not yet arrived, I again received a quick and polite respo... Zobacz więcej
Reakcja na opinię
Getting in touch with the company isn’t easy - very long wait times on phone, usually resulting in a voice mail - but the rep I dealt with, Will, was very helpful.
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Lorraine was understanding and helpful in putting through my cancellation request after the system didn’t register my removal of my listing. I was very stressed about how to handle the booking and com... Zobacz więcej
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Informacje dotyczące firmy
- Usługa parkowania samochodów
- Sklep z akcesoriami samochodowymi
- Sklep meblowy
- Firma mediowa
- Platforma sprzedażowa online
- Agencja pośrednictwa w wynajmie nieruchomości
Informacje o Parkhound
Informacje przekazane przez różne źródła zewnętrzne
Parkhound is a marketplace that connects drivers looking for parking, with local property owners who have spare parking spaces. Just find a parking space, choose your start date and book the space.
Contact ParkhoundStart earning passive income
List your unused parking space to people who need it, and enjoy extra income for no work.
- It's FREE to list your space
- We guarantee you monthly payments
- We've helped 10,000+ Aussies lease their unused space
Save money and avoid fines
- Pick from our online database of over 10,000 spots
- Pay up to 50% less than traditional parking options
- Park stress-free in your newly leased space
Don't wait, find cheap parking with Parkhound today.
Money Back Guarantee
A little piece of mind
As a valued Parkhound customer, you will automatically benefit from our money back guarantee. If you make a booking through our site or mobile app, we guarantee that you will always be reimbursed your booking cost in full if:
- You raise the issue with us within 24 hours of the booking beginning, and
- Your parking space is unavailable at the date and time of your agreement, or
- The parking space address or description is significantly incorrect, or
- Your vehicle does not fit.
Dane kontaktowe
Level 3, 55 Pyrmont Bridge Rd, 2009, Pyrmont, Australia
- 1300 55 63 55
- team@parkhound.com.au
- parkhound.com.au
4,5
Doskonała
1 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great app
Great app. Easy to use. Simple and quick to get set up and maintain. Would benefit from ability to send photos or maps to guests or auto instruction template.
3 lutego 2026
Opinia niezależna
Odpowiedź od Parkhound
Thank you for your great feedback! We’re glad you find the app easy to use and quick to set up. We appreciate your suggestions about sending photos/maps to guests and having auto instruction templates—these are valuable ideas, and we’ll definitely take them into consideration as we continue improving the service. We look forward to having you use the app again!
5 star service
Well informed with email and text communication. Very straightforward and easy to understand. Will definitely be using this service again if I have to park in the city.
1 lutego 2026
Opinia niezależna
Odpowiedź od Parkhound
Thank you for your kind feedback. We’re glad to hear that our email and text communication was clear and straightforward, and that the process was easy to understand. It’s wonderful to know you’ll be using our service again when parking in the city—we look forward to welcoming you back!
The daily rate for this parking is…
The daily rate for this parking is unbelievably cheap for the CBD — not hourly, but a full day at this price is incredible. I honestly feel very lucky to have found this parking spot.
One small point to mention is that I made my booking just after midnight on the day, and the detailed parking instructions email didn’t arrive until 8:15 am, which made me feel a little anxious while waiting (although I understand this was a very last-minute booking on my part).
In the end, I was able to park smoothly around 10:30 am, and exiting at 4:00 pm was also completely hassle-free. However, by the afternoon it felt like there were very few spaces left, so parking later in the day might be a bit stressful.
That said, I will definitely use this parking again whenever I drive into the CBD. Highly recommended!
29 stycznia 2026
Opinia niezależna
Odpowiedź od Parkhound
Thank you so much for sharing your detailed feedback. We’re delighted to hear you found the daily rate excellent value and that your parking experience was smooth and hassle‑free. It’s great to know you feel lucky to have found this spot and that you would highly recommend it.
We also appreciate your note regarding the timing of the instructions email. Your input is valuable, and we’ll review this to see how we can improve communication for last‑minute bookings.
We look forward to welcoming you back whenever you drive into the CBD.
Tony was so helpful
Tony was so helpful. Responded very quickly and sorted my request.
Very happy with the service.
27 stycznia 2026
Opinia niezależna
Odpowiedź od Parkhound
Thank you for sharing your feedback. I’m glad to hear Tony was able to assist you quickly and resolve your request. We’ll be sure to pass along your appreciation to him. It’s great to know you’re happy with the service.
Easy to secure parking.
13 stycznia 2026
Odpowiedź od Parkhound
Thank you for your feedback! We’re glad to hear that securing parking was easy and convenient for you.
Will, customer service
Will, a member of the customer service, is really nice and helpful.
He helped me to resolve an issue with the lessor, now everything is going well.
Thank you very much Will.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Parkhound
Thank you for sharing your experience! We’re delighted to hear that Will was able to assist you and resolve the issue with the lessor. It’s great to know everything is going smoothly now. We’ll be sure to pass along your kind words to Will.
Refund
Quick response, clear communication and customer positive outcomes. Very happy with the resolution
20 stycznia 2026
Opinia niezależna
Odpowiedź od Parkhound
Thank you for your kind words! We’re thrilled to hear that you experienced quick responses, clear communication, and positive outcomes. We’re glad the resolution left you very satisfied, and we truly appreciate your feedback.
Parking
Whilst I haven’t parked my car yet, the finding of and the process so far was fine.
13 stycznia 2026
Odpowiedź od Parkhound
Thank you for sharing your feedback! We’re glad to hear that the process of finding and booking a space has been smooth so far. We hope your parking experience continues to be just as convenient.
Easy to find the parking spot and host…
Easy to find the parking spot and host was easy to communicate with.
12 stycznia 2026
Odpowiedź od Parkhound
Thank you for your feedback! We’re glad to hear that the parking spot was easy to find and that communication with the host went smoothly. We truly appreciate your support and look forward to assisting you again in the future.
Unable to fulfill my booking
Unable to fulfill my booking, leaving me to find costly alternatives last minute
10 stycznia 2026
Odpowiedź od Parkhound
We sincerely apologize for the inconvenience caused by the inability to fulfill your booking. We understand how frustrating it must have been to arrange costly alternatives at the last minute. Your feedback is very important to us, and we’ll review this situation carefully to prevent it from happening again. Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Thank you WIl for responding to my…
Thank you WIl for responding to my email. I was starting to think that my emails were going into a black hole.
Many thanks Will for your attention to detail.
13 stycznia 2026
Opinia niezależna
Odpowiedź od Parkhound
Thank you for your kind words! We’re glad to hear that Will was able to respond promptly and provide the attention to detail you needed. We’ll be sure to share your feedback with him—it means a lot. We truly appreciate your support and look forward to assisting you again.
Accidentally booked - No refund
Accidentally booked a car space and tried to cancel it instantly, no refund. Then bombarded with 100 emails for the next week. Edit: after seeing my low review they’ve refunded me for the payment. Would advise you do the same if you run into a similar issue!
10 stycznia 2026
Odpowiedź od Parkhound
Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the accidental booking and the delay in processing your refund. We also regret the excessive email notifications you received. We’re glad to hear the refund has now been issued, and we’ll use your feedback to improve our processes so situations like this are handled more smoothly in the future.
Great parking close to town
Great parking close to town. Booking was slow process ended up booking two spots for same dates as didn’t realise the first one had gone through.
10 stycznia 2026
Odpowiedź od Parkhound
Thank you for sharing your experience! We’re glad to hear you found the parking convenient and close to town. We apologize for the confusion during the booking process and appreciate your patience. Your feedback helps us improve, and we’ll continue working to make the booking experience smoother.
Easy process and affordable way to…
Easy process and affordable way to secure short to long term parking
10 stycznia 2026
Odpowiedź od Parkhound
Thank you for your feedback! We’re glad to hear you found the process easy and affordable for securing both short‑ and long‑term parking. We truly appreciate your support and look forward to assisting you again.
Lorraine ensured my query was resolved…
Lorraine ensured my query was resolved in no time!
15 stycznia 2026
Opinia niezależna
Odpowiedź od Parkhound
Thank you for your kind words! We’re delighted to hear that Lorraine was able to resolve your query so quickly. We’ll be sure to share your feedback with her—it means a lot. We truly appreciate your support and look forward to assisting you again.
Convenient and Easy
First time user and it was so easy, quick and simple to organise a space. Price was excellent and host was helpful
And friendly. Will definitely be using this again.
8 stycznia 2026
Odpowiedź od Parkhound
Thank you for sharing your experience! We’re delighted to hear that your first time using our service was easy, quick, and simple. It’s great to know the price worked well for you and that the host was helpful and friendly. We truly appreciate your kind words and look forward to welcoming you back again soon.
You never replied to one of the six…
You never replied to one of the six emails I sent, nor did you answer the phone.
9 stycznia 2026
Odpowiedź od Parkhound
Thank you for sharing your feedback. I sincerely apologize for the inconvenience and understand how important timely communication is. I’m sorry we fell short of your expectations.
Upon review, I can confirm that our Customer Support representative has assisted you with your concern. We are also taking steps to improve our responsiveness to ensure this does not happen again.
We truly appreciate your patience and value your trust. Please feel free to reach out if you need further assistance—we’re here to help.
Very easy website and excellent service…
Very easy website and excellent service - if owner doesn’t respond Park Hound refund the money very promptly - great to work with
9 stycznia 2026
Odpowiedź od Parkhound
Thank you for your wonderful feedback! We’re glad to hear you found the website easy to use and that our service met your expectations. It’s great to know the prompt refund process gave you peace of mind. We truly appreciate your kind words and look forward to assisting you again.
They took a while to get back to me but…
They took a while to get back to me but in the end solved my problem thank you
23 grudnia 2025
Opinia niezależna
Odpowiedź od Parkhound
Thank you for your feedback. We apologize for the delay in getting back to you, and we’re glad to hear that your issue was resolved in the end. Your patience is greatly appreciated, and we’ll continue working to improve our response times.
Excellent customer support
I had trouble contacting the owner of the car spot I'd booked, and the support person quickly solved my issue.
14 stycznia 2026
Opinia niezależna
Odpowiedź od Parkhound
Thank you for your kind words! We’re so pleased to hear that our support team was able to quickly resolve the issue and make your booking experience smooth. Your feedback means a lot to us, and we look forward to assisting you again in the future.
Doświadczenie Trustpilot
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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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