Quality, both style and fabric. Fabric soft , beautifully cut dress, great to be able to adjust and make more fitted .
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Zobacz, co mówią recenzenci
Absolutely gorgeous summer and resort wear brand. To visit the Notting Hill boutique and have Valentine’s attentive and knowledgeable help is a true shopping treat. Accessories from all over the wo... Zobacz więcej
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It was a rare shopping experience for me as Anthony (I hope I remember his name correctly) was the best sales assistant I have ever met and I’m nearly sixty! I browsed without interruption, tried on... Zobacz więcej
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It was a disappointing purchase. The online photo of the dress showed the pattern matching on either side of the dress. What I received was not that elegantly made. I did complain and they explained t... Zobacz więcej
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Informacje dotyczące firmy
O PAOLITA
Napisane przez firmę
At its core, Paolita is a brand ushered by both an insatiable desire to travel the world and an absolute necessity to look effortlessly chic while doing so.
The brand takes inspiration from the multicultural buzz of London, the laid-back lifestyle of Greece where Anna-Paola grew up, and the warmth and spirit of South America.
Each of our prints is meticulously hand-drawn at our studio over many months and printed onto our fabrics. The shapes and styles of the swim and resort wear are designed to be flattering, sophisticated and timeless. Items that women can wear and love for years to come.
Over the years, Paolita has developed a loyal following of women looking for something completely unique, where the artistry that is integral to this brand shines through. With each new collection there is a changing story, a different creative vision and since no patterns are ever repeated, a dazzling new selection of prints.
The brand has become synonymous with print, and yet our classic shapes in block colours are sleek, stunning and true to our ethos, which is to always make the woman wearing Paolita feel beautiful.
Paolita represents a timeless effervescent luxury, an escape from the routine, and a global language of dressing that stays true to the woman who wears it. Ultimately, our hope is that women who wear Paolita feel fulfilled and empowered because they own their beautiful escape, their colourful adventure and, most importantly, their story.
The brand takes inspiration from the multicultural buzz of London, the laid-back lifestyle of Greece where Anna-Paola grew up, and the warmth and spirit of South America.
Each of our prints is meticulously hand-drawn at our studio over many months and printed onto our fabrics. The shapes and styles of the swim and resort wear are designed to be flattering, sophisticated and timeless. Items that women can wear and love for years to come.
Over the years, Paolita has developed a loyal following of women looking for something completely unique, where the artistry that is integral to this brand shines through. With each new collection there is a changing story, a different creative vision and since no patterns are ever repeated, a dazzling new selection of prints.
The brand has become synonymous with print, and yet our classic shapes in block colours are sleek, stunning and true to our ethos, which is to always make the woman wearing Paolita feel beautiful.
Paolita represents a timeless effervescent luxury, an escape from the routine, and a global language of dressing that stays true to the woman who wears it. Ultimately, our hope is that women who wear Paolita feel fulfilled and empowered because they own their beautiful escape, their colourful adventure and, most importantly, their story.
Dane kontaktowe
176b Westbourne Grove, W11 2RW, London, Zjednoczone Królestwo
- 020 7221 8421
- shop@paolita.co.uk
- paolita.co.uk
4,6
Doskonała
107 recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
love everything about them!
I ordered bikinis and dresses with delivery to the EU, I returned a few pieces and had contact with customer service.
Everything was perfect!
First of all: The products were simply amazing. I had ordered bikinis for thousands of Euros from other brands before and sent everything back because they cut in even though I went one size up. Every single piece I ordered from Paolita fit and I did not size up. After one beach holiday they still look fabulous.
Delivery to EU went absolutely smooth. Everything was sent from Bulgaria. If needed, they will transfer the goods from UK to Bulgaria before sending to the customer so that there will not be issues with customs.
I also had to return a few things. I ordered more than my budget allowed because I did not expect all pieces to fit so well. I was really sad I could not keep everything. Return to Bulgaria and refund went quick and absolutely issue-free.
Lastly, I had contact with Paolita customer service as I was worried about the refund - in hindsight absolutely not needed. They replied same day or next day, a real person, no bot, and were super helpful. For another order they even found me a dress that was sold out online in one of their stores and made it available for me to purchase online.
The customer service experiences was one of the best I have ever had.
21 października 2024
Opinia niezależna
Odpowiedź od PAOLITA
Thank you so much for the positive feedback! We always try to do whatever we can to help :).
Paolita Team
Beautiful pieces and the fitting is…
Beautiful pieces and the fitting is very nice. The only shortcome is UPS made me pay around £120.
18 października 2024
Odpowiedź od PAOLITA
Thank you so much for the feedback. We are happy to hear you found the pieces beautiful and fit well.
Paolita Team
a rare shopping experienc
It was a rare shopping experience for me as Anthony (I hope I remember his name correctly) was the best sales assistant I have ever met and I’m nearly sixty! I browsed without interruption, tried on a few pieces and Anthony decided that the buttons on my trousers I had tried on needed adjusting so took them all off and adjusted them for me! That is service!!
I’ll be returning.
5 października 2024
Odpowiedź od PAOLITA
Wow, thank you so much for such a lovely review! We agree, our team in store are lovely :)
High quality, stunning clothes, great team
High quality, very original prints and super stylish cuts. Very responsive and helpful team when i contacted them by email re sizing. Beautiful beautiful clothes!
23 września 2024
Odpowiedź od PAOLITA
Thank you so much for the positive feedback! All our prints are hand drawn by our team, so they’re always unique! :)
Feel great after buying a new bathing…
Feel great after buying a new bathing suit and cover up!
14 września 2024
Odpowiedź od PAOLITA
Thank you so much for the positive feedback! We’re so happy to hear you feel great :).
Paolita team
Great delivery for EU
12 września 2024
Odpowiedź od PAOLITA
Thank you for the positive feedback!
Paolita team
2 weeks is too long
I get my order today after almost 2 weeks. I pay a lot of shipping and you should send for this price with courier like UPS. But you send with normal post and it comes be greek post Elta. Also the packaging of the bikini should be in a bag for this price range and label. That's why I'm not satisfied and wouldn't order again.
9 września 2024
Odpowiedź od PAOLITA
Hello! Thank you so much for the feedback. In reviewing your order it appears to have arrived within our defined delivery window for European orders. While we always strive to get things to our customers as quickly as possible, because of Brexit we have to sometimes move stock between our UK and EU warehouses which is why it can take up to 10 working days to arrive into EU.
Again, thank you for the feedback. We will continue to do our best to deliver for our customers.
Paolita team
Excellent
First time I've used this service. It was a very good experience. The product is very high quality and the service was fast.
I'm very happy with my purchase.
2 września 2024
Odpowiedź od PAOLITA
Thank you so much for the feedback! We're pleased to hear that you were happy with your purchase. :)
Paolita Team
First time I have ordered from Paolita
First time I have ordered from Paolita. Service was good, delivery prompt. I thought £7 delivery charge within the UK from London to Fleetwood was a bit extreme for a dress.
Item ordered was a summer dress for holiday. Pretty pattern but I felt it was also overpriced (even in the sale) for what it was. The material felt fairly cheap and fairly flimsy, the quality was not what I expected. I would of definitely returned the dress if I didn’t need something for holiday. I doubt I would wear this back home in the Uk due to the quality was not what I had expected. Little bit disappointed probably could of bought something better on the high street. Although on a high note the pattern was lovely.
21 sierpnia 2024
Odpowiedź od PAOLITA
Thank you for the feedback! All our prints are hand drawn in house by our design team, so we're pleased to hear that you found the pattern lovely.
Regarding the quality of the material, we work hard to source very high-quality cottons. The particular dress you purchased was a light-weight cotton intended for warm, summer weather. We are always striving to deliver the highest quality product we can, and as a small business we invest a lot of resource in doing this. I will provide this feedback to our design & production team so that they can review this particular fabric with our fabric suppliers.
Thank you again for the feedback. As a small business, it is incredibly valuable is we work to deliver on our goals.
Paolita team
Odpowiedź od PAOLITA
Thank you for the kind words! We’re so happy to hear that you were happy with your experience.
Paolita team
I love the Notting Hill shop
I love the Notting Hill shop, was looking for a gift for my girlfriend and staff were really helpful to find me the right gift
16 sierpnia 2024
Opinia niezależna
Odpowiedź od PAOLITA
Thank you so much for the positive feedback! We hope your girlfriend loved her gift.
Paolita team
Odpowiedź od PAOLITA
Thank you for the kind words!
Paolita team
Friendly and quick customer service
Friendly and quick customer service, and such a beautiful well crafters product. My wife was thrilled with this gift
5 sierpnia 2024
Odpowiedź od PAOLITA
Thank you for the positive feedback! We are so pleased to hear this.
Paolita team
Dresses arrived so crushed I couldn’t…
Dresses arrived so crushed I couldn’t judge them. Kept 1 out of the 2
31 lipca 2024
Odpowiedź od PAOLITA
Hello - thank you for the feedback. We are glad that you are mentioning this to us so that we can raise the issue with our 3rd party logistics partner. We have strict processes with them when it comes to fulfilling our online orders - items should never arrive crushed.
Paolita team
Odpowiedź od PAOLITA
Thank you so much for the kind words! We're happy to hear you loved our products and service. We hope you enjoy them!
Paolita Team
Still not received my dress 😕 hoped to…
Still not received my dress 😕 hoped to wear at weekend
24 lipca 2024
Odpowiedź od PAOLITA
Thank you for the feedback. We apologise that the dress was not received in time for the weekend!
We work with our 3rd party logistics partners to deliver packages as quickly as possible! In reviewing your order details and tracking information it appears that the dress did arrive within the delivery timelines outlined on our website for standard delivery.
We hope you love your dress. If you have any other questions, please don't hesitate to reach out to us.
Thank you
Paolita Team
Odpowiedź od PAOLITA
Thank you for the kind words! We are glad to hear that our customer service team were so suppotive. We hope you love your items.
Paolita Team
Love the Bora Bora top
Love the Bora Bora top, it’s so pretty and the fit is so perfect and the colours 😍 my 7 year old asked to get the same top!
15 lipca 2024
Odpowiedź od PAOLITA
Thank you for the positive feedback! We are glad you and your 7 year old love it :).
Paolita team
1.There is a very high transport cost…
1.There is a very high transport cost for returns of international clients.
2.Although I paid with a UK debit card, I was charged high exchange rate fees from sterling to euro and vice versa
3.There is a big delay of delivery.
4.The products do not fit well this year. 5.The cotton fabric was quite hard.
14 czerwca 2024
Odpowiedź od PAOLITA
Thank you for the feedback. We appreciate you letting us know some of the challenges you experienced.
1- as a small brand, we are unable to absorb the cost of returns outside of the UK. This is clearly stated in our returns policy. We certainly strive to be able to one day do this.
2 - we will have to look into this with Shopify as they control the exchange rates.
3 - we always strive to deliver as quickly as possible. Brexit has certainly made that more challenging for us as a UK based brand, but we hear the feedback, and will work with our logistics partners to continually improve.
4&5 - I will relay this feedback to our design team. We have not heard of other issues with the fit or cotton, but we are always working to improve our product, so we appreciate the feedback.
Thank you again.
Paolita Team
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