I've never seen such awful service in my life. The woman asked what we wanted, then said that unless we decided immediately, she would not serve us (we simple wanted to review then menu to decide.) Sh... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We did the Pan n Ice masterclass-1 today at Westfield White City. Both our girls really enjoyed the experience. They enjoyed trying different flavours and understanding the technique. It is good val... Zobacz więcej
One of the best dessert makers I've used! The pan doesn't take nearly as long to freeze the mixture into ice cream like commercial ice cream makers do, so no standing around waiting for hours, it's... Zobacz więcej
Reakcja na opinię
I ordered for my son. Being a tourist, I didn’t know about the ice cream so asked the lady at the desk for help. She was busy with her phone and did not even look at me and pointed me to the pictures... Zobacz więcej
Informacje dotyczące firmy
- Lodziarnia
- również w kategorii:
- Cukiernia - desery
- Firma zajmująca się organizacją imprez i konferencji
- Organizator imprez
- Sprzedaż internetowa
Napisane przez firmę
The UK's original ice cream roll company - we make ice rolls 'in front of your eyes' within a fun, playful environment within 60 seconds! We also a DIY kit so you can now make these delicious treats from the comfort of your own home!
Dane kontaktowe
221 Workspace Group (Canalot Studios), 222 Kensal Road, W10 5BN, London, Zjednoczone Królestwo
- info@pan-n-ice.co.uk
- pan-n-ice.co.uk
3,7
Średnia
213 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick service with amazing rolled Icecream
Quick service with amazing rolled ice cream
25 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Lily,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Take long cause they talk too much
25 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Aamina,
Thank you so much for your feedback and we are so sorry to hear that you are not happy with the service you received. We believe our customers are the most important part of our business, and we always try to ensure that everyone is happy with our service. We will take all of your feedback on board.
We do hope we can welcome you back to our brand sometime in the future.
All the best,
The PNI team
Great taste for my wife's birthday
I am happy with your ice cream roll that I purchased on my wife's birthday. She likes the ice cream roll very much. Thank you Pan-n-ice for the great taste
17 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi John,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
It was an amazing experience
24 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Likith,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Odpowiedź od Pan-n-Ice
Hi Marianne,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Odpowiedź od Pan-n-Ice
Hi ikram,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
so effing slow
full que and one of the workers spend ten mins making one fore herself.
we went back again and there were only like 5 people in the que and it took like 20 mins to get one order.
painfully slow and tedious. wouldn't recommend
22 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Christina,
Thank you so much for your feedback and we are so sorry to hear that you are not happy with the service you received. We believe our customers are the most important part of our business, and we always try to ensure that everyone is happy with our service. We will take all of your feedback on board.
We do hope we can welcome you back to our brand sometime in the future.
All the best,
The PNI team
Awesome Taste
Very good Service and Pan Ice was upto mark. Will definately visit again. I can still feel the taste.
21 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Bikash,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
really nice customer service and severs…
really nice customer service and severs and watching the icecream rolls be made was thoroughly satisfying they tasted amazing with bursts of flavour 10/10 recommend
20 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Nessa,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Amazing i total recommend it
19 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Giannis,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
It’s was so good
It’s was so good, the staffs was really great and friendly
19 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Hrithik,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Good ice cream, nice servers
they were quick and nice especially manny
19 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Joy,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Yummy treat
I had the G.O.A.T. and it was very delicious. They also accommodated a substitution. 4/5 ⭐️ just because the queue was long (23 minutes).
18 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Alexandra,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
the service is very good and the ice is…
the service is very good and the ice is so delicious
18 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Lynnet,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Amazing ice cream palour
This was very yummy I had you know you want it and it was really tasty
18 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Daisy,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Great ice cream
Great ice cream. Very unique. Bit of a wait on busy days but totally worth it!
17 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Very nice
Amazing flavours and very creative . Interesting to watch !
16 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Molly,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Lovely staff member
Lovely staff member, she was really nice & didn’t hesitate to answer questions. The ice cream was really good too!
16 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Chrissy,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
The best!
Best place for ice cream in London. Expirience that every tourist need to come and eat it😻😻😻😻😻
15 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Ella,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
The taste is immaculate and the customer service is great
The taste is immaculate and the customer service is great, really quick and made exactly what I wanted, me and my friends were fully satisfied with the taste and presitation of the ice cream and we are definitely going to come back again :)
15 czerwca 2023
Opinia niezależna
Odpowiedź od Pan-n-Ice
Hi Lucy,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. 😃
All the best,
The PNI team
Doświadczenie Trustpilot
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