PaintScout Recenzje 3

Paint scout is great software. I don't have to worry about losing money on jobs anymore.

I really wish I could give a higher review. I’ve used them for 7 months and the software is pretty awesome. Tasha and Ben were great sales and onboarding despite some zoom hiccups.

My issues started this last week when I was charged 4.9% on a $29,600 charge and I had to wait 3 days, sign up for a sales call(which I could do same day) and ask about the lack of support. The responses I’ve recieved didn’t answer my full questions and still take 24 hours for these responses. When I was sold the payment processing I was told 3%. The information Emily gave me didn’t help with the reasons why my surcharge didn’t get applied to this and lacked any sort of active problem solving or compassion towards the shock I had when seeing that $1,450 of $29,600 was taken by their merchant processing… that’s as much as I’ll pay in a year for the software itself.

If the support changes and someone steps in to make things right I do believe I’d be much more willing to reconsider this review and be an advocate for them once again. Until then, I’m extremely disappointed and cannot recommend using their software until a better support team and system is put into place to better tackle the issues and make right on situations where decently large chunks of money are unaccounted for.

PaintScout has made my sales process much simpler and the ability to provide financing options within invoices has been a game changer in doing business. The ability to create presentations for potential customers is also another helpful feature. Overall, I am impressed with this platform.