I’m afraid we bought a shed which wasn’t particularly sound. When I complained about it and sent them some pictures of the damage to be fair they sent me a refund. Honestly can ask more than that. Ver... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought 2 outdoor storage containers in April last year. They were a good price and seemed fairly robust. Alas, despite having had very limited use, the locking mechanism on both has come apart -... Zobacz więcej
♦️♦️I WOULD NOT RECOMMEND THIS SELLER ♦️♦️We ordered a very large storage box 📦PD67041 which was never delivered by DPD nor was delivery attempted, item was returned to supplier with no explanation... Zobacz więcej
Reakcja na opinię
Online choice of products was good, the service & delivery excellent. Dropped one star because the product itself (storage shed with lift up lid and double doors to front) was rather flimsy, and a li... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.
Dane kontaktowe
Unit 5 Russel House, Russel Square, Southfields Business Park, Laindon,, SS15 6TF, Essex, Zjednoczone Królestwo
- support@packeddirect.com
- packeddirect.com
Odpowiada na 43% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I like your product
I like your product. The packaging and customer services are excellent
Good communications
Good communications, prompt delivery, product a bit flimsy but easy to assemble and suitable for the purpose I needed it for.
Just what I was looking for thanks
Excellent customer service
Ordered a paddleboard and unfortunately the wrong item was delivered. I contacted the company by email and received a response stating the correct item would be sent out the following day. This item arrived with no problem and Packed Direct arranged collection of the incorrect item.
I was so impressed with the customer service from 2 members of staff (I & V) that I ordered another paddleboard yesterday and received it today. Thank you both for your help.
This company is impossible to contact
This company is impossible to contact! I’ve tried numerous times by telephone with no one ever answering. I’ve also tried emailing via their contact form only to receive no response. Absolutely appalling. The free padlocks supplied with storage boxes don’t appear to work when following the pack instructions (3 people have tried with no luck), but can I get an answer to my request for better instructions? NO. What type of company is this when a customer cannot contact. Beware! Dreadful experience….
Awful
Ordered a bag for my sons birthday, delivery due 17 may, tracking said out for delivery with yodel all day 17 may until approx 9:30 pm when it changed to delivery 21 may.
Sceptical
Firstly, please don't use yodel. They ended up delivering a week late, with no notice, having failed to make one scheduled delivery.
Having put it together yesterday, I am sceptical of the weatherproofness as the lid doesn't seal with the body of the box. It just loosely rests on it with obvious areas where the lid is not even touching the box, causing a gap where water will ingress.
Shocking don’t answer phone or emails…
Shocking don’t answer phone or emails no customer service please cease asking me for reviews Rubbish company
very good thank you ...
Delivered to wrong place!
Production is ok, but was delivered to wrong property, only by chance driving around did I find the package. Not good enough when I gave delivery people what3words.
Good communication throughout the order…
Good communication throughout the order & delivery process
Missing Items- Out Dated Marketing…
Missing Items- Out Dated Marketing Video 15/5/23 - Slow Refunding 100% of moneys back … Had issues 2 missing items, one of which is no longer included in the Kayak package other item re-sent was something totally different
Making my 2 Seater #Kayak
#defective #PackedDirect… #AquaSprit #2SeaterKayak
There current Marketing Video Showing Package contents is 2yrs out of dated on product sold dispatched.
They don’t answer or make 📞 calls… wasted 10 days with numerous emails.
@AquaSpirit @PackedDirect @USBInternational
DO NOT BUY FROM THIS COMPANY!!
DO NOT BUY FROM THIS COMPANY!!
The worst customer service I’ve ever experienced, you can not get through to them through email or phone now I’m stuck with a faulty exercise bike and can’t get a refund!
Bought a shopping trolley from this…
Bought a shopping trolley from this site a couple of days ago. Easy transaction, quick delivery, good product. Will use again 😊
Great service, Great product and great company.
This is exactly what I wanted. I use it every day for around 40mins. I’ve had it for nearly a month.
The fold away was a plus but to be honest I haven’t folded it away once. Just because it’s convenient for me to use. My little one and my partner uses it too. The delivery of the treadmill was great as the delivery drivers brought it into the house as it’s heavy. They were polite too.
Can’t fault this company, great product and thankfully haven’t had to use the customer services.
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