I’m afraid we bought a shed which wasn’t particularly sound. When I complained about it and sent them some pictures of the damage to be fair they sent me a refund. Honestly can ask more than that. Ver... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought 2 outdoor storage containers in April last year. They were a good price and seemed fairly robust. Alas, despite having had very limited use, the locking mechanism on both has come apart -... Zobacz więcej
♦️♦️I WOULD NOT RECOMMEND THIS SELLER ♦️♦️We ordered a very large storage box 📦PD67041 which was never delivered by DPD nor was delivery attempted, item was returned to supplier with no explanation... Zobacz więcej
Reakcja na opinię
Online choice of products was good, the service & delivery excellent. Dropped one star because the product itself (storage shed with lift up lid and double doors to front) was rather flimsy, and a li... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.
Dane kontaktowe
Unit 5 Russel House, Russel Square, Southfields Business Park, Laindon,, SS15 6TF, Essex, Zjednoczone Królestwo
- support@packeddirect.com
- packeddirect.com
Odpowiada na 43% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good quality item.
Item was as described and delivery was quick.
Well packaged and minimal assembly.
Very pleased with the item so far.
Service from ordering my treadmill… was excellent,now to get using it.
Service from ordering my treadmill until delivery was well informed,updates of purchase and delivery were grand. Thank you
Walking pad was noisy/faulty sent back…
Walking pad was noisy/faulty sent back for replacement but took too long then still waiting for my refund over a week later. Awful company to deal with so save your time and just find a company with good products and decent customer service.

Odpowiedź od Packed Direct
Appalling Service Thanks To Evri.
I ordered a shopping trolley on Feb.1. Amazon offered me 'next day delivery' which I opted for (£6.99). The product was despatched on Feb. 2. There is no 'next day delivery'. Today is Feb. 10 and no sign of it. It's stuck in a warehouse somewhere in Wales. The carrier is Evri. This company have no respect for its customers otherwise they'd never use Evri. No date available as to when I shall receive what I've paid for. Never again.
To bring things up to date: my order eventually arrived and after getting in touch with Packed Direct my delivery cost has been refunded. This was done quickly and efficiently for which many thanks.

Odpowiedź od Packed Direct
Great price
Great price, great quality and price. Delivery swift and efficient. Thank you
Excellent quality & excellent support
I bought a storage box which was excellent quality I am really pleased. I needed to ask a question and contacted their support team and my problem was solved without hassle and dealt with immediately by Julie.
I would recommend without hesitation.
Avoid
Ordered storage bench,came faulty water all leaking inside,provided with pictures and details,been promised it will get sorted,arranged the day to get it collected, packed all at 5.30 am pick up should be 9 till 17 that was just before xmas,spend all day in ,waiting no one turned up,rang dpd they confirmed that no one booked ,so they lied and decided to book random day which I won't be anymore able to stay at home item been left unattended on front to pick up but went missing,so I left with nothing ,waste of money,most important waste of time ,no support from costumer service.looks like company dont care,some costumers will get good product some dont,as long they took the money

Odpowiedź od Packed Direct
Treadmill is ok for sale price
Treadmill is ok. Bought for the work table but is quite basic with no quick start for speeds but do like the automatic incline feature although the running surface isn’t flat with 0 incline so makes running a lot harder. Good for the money at the sale price but would definitely not buy at full price. Waited a lot longer than the 3-5 days for delivery also so be aware although the customer service did eventually respond with an update but would have been better if they had been up front from the start.
The order number was #PD63729 if you can please reach out via email regarding your response.

Odpowiedź od Packed Direct
Absolutely 100% worth the money!
Fantastic quality, amazing price and delivered within 2 days! My son was over the moon with this desk an chair for Xmas. Took me 40mins on my own to put it all together with easy to follow instructions. Sound quality through the chair is awesome and the l.e.d lights look fab! I was ready to spend £400+ on a gaming desk with chair an then found this, his mates have all commented how expensive it must've been. Fantastic product thanks.
Shambles of a company
I ordered a 12km per hour walking/running pad, the one that was sent only goes 6km. I tried the live chat, was told to send an email, got a response within half an hour asking for a video to be sent to see if they could rectify the issue. I have emailed multiple times over the last 24 hours and now they're not replying as I'm asking for a refund. I gave away my old machine as I needed a new one to go faster runs and they've sent me one that goes half the speed of the one I ordered and now they're not replying . I tried also calling the customer service but they've just said to send emails. What's the point in sending emails if they're not replying
If no response today I'll need to contact my bank for a charge back
Great company to deal with.
Great company to deal with.
Delivery/collection or refund, no problems at all.
Recommended 👍😁
Exceptional support team
Julie at support was with me every step of the way when Yodel returned my package prior to the date set for delivery. I cannot fault this company. However I think they need to look into changing their courier service away from Yodel after reading other reviews.
No surprises
No surprises ! All went as expected ! Happy with the product and the service.
Looks great
Super fast delivery, air fryer looks great (can’t say if it cooks well) as it’s a Xmas present. Packaged well. Bigger than expected (but not a bad thing) once mine has given up I think I will be getting one of these
Well pleased with the air frier
Well pleased with the air frier though it took an age to come probably due to a poor choice of shipping company. Yodel were terrible, their tracking app doesn't work, it was marked as out for deliver 3 days running. They specified that it could not be left in a safe place and would be left with a neighbour if we were out, it was left in the open and soaked by rain when we got home.
Has my purchase been returned?
It was really a problem with Yodel .I redirected delivery to a pick up point. I didn't receive a pick up code so couldn't pick it up . Yodel say they have returned it to you. Can you please advise.
Doświadczenie Trustpilot
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