The whole experience was absolutely incredible! Our girls really enjoyed their selves and everyone was so helpful and friendly! Especially Amelia who helped us the whole way through our experience at... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The whole experience was absolutely incredible! Our girls really enjoyed their selves and everyone was so helpful and friendly! Especially Amelia who helped us the whole way through our experience at... Zobacz więcej
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I ordered two Bad B***h Treat Trios: along with other items one Watermelon and one Butterscotch Birthday trio sets As I ordered two trios, I should have received two complete Obsessed For Less... Zobacz więcej
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Really disappointed in plouise. They allowed us to book two blow drys for today and after travelling down from Glasgow were informed they were shut for Christmas decorating. We were told they emailed... Zobacz więcej
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Just want to say PLOUISE lives are amazing, I’m always grabbing a bargain Luke and Tia are fun - try the lives it’s a must. I also won a Jack pot prize, which came seperate to my order just n FYI. It... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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I’ve been wanting to take a moment to properly say how much I love P.Louise, because it truly is so much more than just makeup to me. ❤️
The quality and performance of their products are honestly next level. Their viral Rumour Bases are famous for a reason — the pigmentation, coverage, blendability, and performance are incredible. The eyeshadows are intensely pigmented, their highlighters are stunning, the glitter is beautiful, and whether it’s makeup or skincare, the quality consistently impresses me.
Some of my personal favorites are the AM to PM Palette, Wedding Wish XXXL Palette, Not Sticking to the Script Makeup Brushes, Cheek of It, Pore Tightening Toner, Bubblegum Vegan PDRN Toner Pads, and so many other products that I could honestly keep going forever. 😂❤️
I also absolutely love their collections and bundles. The Manifest Collection and Back to Business are perfect examples of how P.Louise manages to create products that are exciting, beautifully put together, and genuinely high quality. And the Grown & Sexy Cheetah Collection really does have something for everyone.
Even the packaging deserves recognition. The creativity, attention to detail, and thought that goes into every collection make receiving a P.Louise package such a fun experience. There’s always that feeling of, “What am I going to get this time?” — and I love that.
I also want to give a huge and very special thank you to all of the amazing hosts and team members who have made my experience so enjoyable: Paige, Mia, Doulton, Shannon, Abbey, Luke, Hannah, Tianna, Krissy, and my little darling Ellie. ❤️
And especially Olivia, who deserves the biggest thank you of all. She truly has the patience of a saint! 😂❤️ She is always so kind, patient, and willing to walk me through anything I may need help with. She takes the time to listen, explain, and make sure I understand everything. She is exceptional at what she does, and I’m incredibly grateful for all of her help.
P.Louise has created a brand that makes makeup and skincare genuinely exciting. From the pigmentation and performance of the products to the creativity, packaging, collections, and the people behind the brand — it’s always such a pleasure to receive a P.Louise package.
Thank you, P.Louise, for making every order feel like a little experience of its own. 💗

Odpowiedź od P Louise
Until the 29th of August this year I had a great experience with p Louise however speaking with Lucy and Cheyanne in customer service was a very difficult experience, I had made several purchases before and everything was delivered, how ever one of the parcels I received had 2 items missing from it. I contacted them on the same day sent pictures I was told they had evidence of parcel being sent. I was sent a picture, Cheyanne sent me CCTV footage of my parcel being packed with everything in it, I was told I would not be able to get my missing items replaced or refunded, I had been told no evidence of tampering on delivery proof you could only see one side of the parcel the other side was facing the fence. I still had the wrapping in the bin I pulled it out to take a look and saw it had been opened at the back and brown tape stuck on it, I checked CCTV footage and no brown tape, so I guessed items may have been stolen while being delivered. I rang customer service and they insinuated that I had put tape there, It made me feel awful 😞 I explained I’m not lying i wouldn’t be chasing this up all day for no reason. I sent pictures and was told they needed to review it, I was sent an email to say they couldn’t claim back through Royal Mail they wouldn’t except it. I have never experienced customer service like this before. I looked up online what I should do I called Royal Mail they said it’s up to the company to claim back from them not me. So I called the police to enquire what to do. The police women told me to raise my complaint on Royal mail’s website which I have and to contact them if I need more help and report the stolen items, so I have raised a theft complaint with the police and awaiting response. Update on my experience, I was contacted by Gina from PLouise customer service who has sent out my missing item, and was empathetic with my experience. Now the matter is resolved.

Odpowiedź od P Louise
First time at the P Louise experience and it’s been great! My daughter and nieces have loved every minute of it (ages 4,6&9). The entertainment from Georgia and Lily in between waiting to go and do activities was great fun! Definitely would recommend coming, food was lovely, would definitely book the cafe as part of the experience!

Odpowiedź od P Louise
I love all Plouise products and I can’t wait to see what’s Septembers subscription budget boxes is gonna be

Odpowiedź od P Louise
Our girls really enjoyed both the p louise experience and the p Louise cafe they found the shops so relaxing and able to browse not too over crowded at all and they really enjoyed the overall experience in there words they would give it a trillion out of trillion

Odpowiedź od P Louise
Super freundlicher Kundenservice, es wurde sich sofort um mein Problem gekümmert. Schnelle Antwort, super kulant und sehr hilfsbereit. Ich werde definitiv wieder hier bestellen! 😍🫶

Odpowiedź od P Louise
Excellent experience. The entertainer Faith is amazing! Non stop energy & feel good vibes!

Odpowiedź od P Louise

Odpowiedź od P Louise
Awesome day for for Ninny’s bday. Thanks P Louise team xx

Odpowiedź od P Louise
Such a great day out. The value for money is amazing. Lots of opportunities to win freebies. The food was really nice. Will definitely be returning.

Odpowiedź od P Louise
All the staff were really helpful and when you asked for advice they knew it right away. Georgia was really nice. Thank you Paige for this brand

Odpowiedź od P Louise
Absolutely OBSESSED with all of their products but especially last years Bow Christmas set!
Still using it now and it smells absolutely incredible and makes skincare so much more fun!🩷🩷🎀

Odpowiedź od P Louise
UPDATE..
After speaking with several customer service agents .. finally spoke to Gina.. who totally understood why i was upset.. she admitted it would be upsetting to have the free gift added to the mystery bundle i'd bought.. bearing in mind i wouldnt have known what the mystery bundle contained & was given a large box with 1 item inside..as the free bundle !
Bought a mystery bundle for a teenager, had lots suitable in pics, recieved a few items all aimed at older person .. none of the 'fun'things..also iordered a welcome bag says worth £30 . Huge box came, inside a small bag. Inside that a small box . Gift selling £18 ! Yes.. it was free. But dont understand why they mislead you ? At least the free gift was a fun thing suitable for a teenager..
Should NOT show pics & lie !! I emailed them & got a very dismissive disinterested reply & they still say the free gift was worth £30 when they sell it for £18 !!
You have now agreed you should have sent a lip oil . Which i have NOT recieved , sent cctv of the lip oil but Not shoen in my package !!

Odpowiedź od P Louise
I absolutely love my p louise skincare I buy a bundle every month and it never disappoints me. The packaging is always unique and so are the flavors this month I got the blue raspberry and I'm sooooo excited. My skin is glowing and super soft and smells great and p louise is the only place I get all of those with my skincare. P louise is the absolute best even customer service is amazing when I do have concerns they help me to solve the issue and responds promptly. Can't to see what she does for the Christmas castle of products this year hope you're ready to order cause I am those Christmas castles go really fast

Odpowiedź od P Louise
This visit to Plouise was all that we expected & more. Staff member Amelia, was fantastic, really made us feel welcome & relaxed (which is important for my Niece who has Autism). My Niece had a fantastic, amazing time for pre birthday present
Would really think about opening site in or around London....would be greatly received & profitable.
Thank you, had a great time

Odpowiedź od P Louise
Customer service was amazing and let me cancel my order. Overall a really pleasant experience and I was responded to within a day.

Odpowiedź od P Louise
Bit disappointed, ordered a clean girl checkout bundle which included a bag, makeup mist, lip oil set and makeup remover wipes. The wipes i received were a 2024 batch and are out of date 4th Dec 2026, this set was intended for my teenage sister for Christmas and this expires a few weeks before Christmas.. i don't expect to buy beauty products and receive one with only 5 months before expiring. Should not be sending out 2 year old batches with new orders. The rest of the set is fine as dates are set on when opened. This has put me off buying from this company again which is a shame as delivery was good and the products look nice.
*** phone call received after this review flagged up their system, all helpful on the phone stating they would send out a batch past Dec'26 and i'd receive an email when dispatched, never did so chased it up but apparently she was on holiday, then continued to say they couldn't locate that flavour with a date past Dec which i think is pretty shocking that their products have short expiry dates not even lasting 6 months which unless stated on website is a buyers right for a refund or exchange. Anyway said i'd accept a different flavour she said leave it with me il be in touch tomorrow, she never was. I have chased up again and still no response or issue sorted 8/9 days later. Fob you off with "great" customer service to hope you ammend feedback as requested and then don't actually fufill rectifying problems.
*** now 14th July apparently all of their wipes in any flavour do not have expiry dates past Dec so they've not made any since 2024 as that's when the batch i received was made. Option is to return "in date" as they put it wipes for a refund of the wipes. Pretty pointless as the whole gift set will now look pretty rubbish with 1 out of 3 items missing so has ruined a Christmas gift. Definitely would not buy from this company again with such short dated products as these are used on skin they should have much longer shelf lives.

Odpowiedź od P Louise
Outstanding experience overall and girls were super helpful!

Odpowiedź od P Louise
Excellent visit, friendly staff and gorgeous products
Exceptional customer service recieved from Hannah and Olivia with a query I had regarding an order. The response was prompt and helpful and Hannah also left the communication open should I have any further queries. Very impressed 🙂
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