P Louise Recenzje 

196
•
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The whole experience was absolutely incredible! Our girls really enjoyed their selves and everyone was so helpful and friendly! Especially Amelia who helped us the whole way through our experience at... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I ordered two Bad B***h Treat Trios: along with other items one Watermelon and one Butterscotch Birthday trio sets As I ordered two trios, I should have received two complete Obsessed For Less... Zobacz więcej

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Oceniono na 1 z 5

Really disappointed in plouise. They allowed us to book two blow drys for today and after travelling down from Glasgow were informed they were shut for Christmas decorating. We were told they emailed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just want to say PLOUISE lives are amazing, I’m always grabbing a bargain Luke and Tia are fun - try the lives it’s a must. I also won a Jack pot prize, which came seperate to my order just n FYI. It... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

196 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 90% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(196)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 135

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Oceniono na 4 z 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I’ve been wanting to take a moment to properly say how much I love P.Louise, because it truly is so much more than just makeup to me. ❤️

The quality and performance of their products are honestly next level. Their viral Rumour Bases are famous for a reason — the pigmentation, coverage, blendability, and performance are incredible. The eyeshadows are intensely pigmented, their highlighters are stunning, the glitter is beautiful, and whether it’s makeup or skincare, the quality consistently impresses me.

Some of my personal favorites are the AM to PM Palette, Wedding Wish XXXL Palette, Not Sticking to the Script Makeup Brushes, Cheek of It, Pore Tightening Toner, Bubblegum Vegan PDRN Toner Pads, and so many other products that I could honestly keep going forever. 😂❤️

I also absolutely love their collections and bundles. The Manifest Collection and Back to Business are perfect examples of how P.Louise manages to create products that are exciting, beautifully put together, and genuinely high quality. And the Grown & Sexy Cheetah Collection really does have something for everyone.

Even the packaging deserves recognition. The creativity, attention to detail, and thought that goes into every collection make receiving a P.Louise package such a fun experience. There’s always that feeling of, “What am I going to get this time?” — and I love that.

I also want to give a huge and very special thank you to all of the amazing hosts and team members who have made my experience so enjoyable: Paige, Mia, Doulton, Shannon, Abbey, Luke, Hannah, Tianna, Krissy, and my little darling Ellie. ❤️

And especially Olivia, who deserves the biggest thank you of all. She truly has the patience of a saint! 😂❤️ She is always so kind, patient, and willing to walk me through anything I may need help with. She takes the time to listen, explain, and make sure I understand everything. She is exceptional at what she does, and I’m incredibly grateful for all of her help.

P.Louise has created a brand that makes makeup and skincare genuinely exciting. From the pigmentation and performance of the products to the creativity, packaging, collections, and the people behind the brand — it’s always such a pleasure to receive a P.Louise package.

Thank you, P.Louise, for making every order feel like a little experience of its own. 💗

3 września 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Barbara,

Thank you so much for taking the time to share such lovely words about P.Louise! ❤️ It honestly means so much to the whole team to hear how much you enjoy our products, collections and the experience of receiving your orders.

We’ll be sure to pass on all of your incredibly kind words to the team. They’ll be so happy to hear your lovely feedback! 🥹❤️

Thank you for your continued support and for being such a wonderful part of the P.Louise community. We truly appreciate you! 💗

Kind Regards
P.Louise Team

Oceniono na 1 z 5

Until the 29th of August this year I…

Until the 29th of August this year I had a great experience with p Louise however speaking with Lucy and Cheyanne in customer service was a very difficult experience, I had made several purchases before and everything was delivered, how ever one of the parcels I received had 2 items missing from it. I contacted them on the same day sent pictures I was told they had evidence of parcel being sent. I was sent a picture, Cheyanne sent me CCTV footage of my parcel being packed with everything in it, I was told I would not be able to get my missing items replaced or refunded, I had been told no evidence of tampering on delivery proof you could only see one side of the parcel the other side was facing the fence. I still had the wrapping in the bin I pulled it out to take a look and saw it had been opened at the back and brown tape stuck on it, I checked CCTV footage and no brown tape, so I guessed items may have been stolen while being delivered. I rang customer service and they insinuated that I had put tape there, It made me feel awful 😞 I explained I’m not lying i wouldn’t be chasing this up all day for no reason. I sent pictures and was told they needed to review it, I was sent an email to say they couldn’t claim back through Royal Mail they wouldn’t except it. I have never experienced customer service like this before. I looked up online what I should do I called Royal Mail they said it’s up to the company to claim back from them not me. So I called the police to enquire what to do. The police women told me to raise my complaint on Royal mail’s website which I have and to contact them if I need more help and report the stolen items, so I have raised a theft complaint with the police and awaiting response. Update on my experience, I was contacted by Gina from PLouise customer service who has sent out my missing item, and was empathetic with my experience. Now the matter is resolved.

3 września 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Laura,

Thank you for taking the time to share your experience. We’re sorry to hear how frustrating and upsetting this situation has been for you, particularly as you had previously enjoyed a positive experience with P.Louise.

I have taken the concerns you’ve raised seriously and have reviewed the information available to us. I have personally emailed you regarding this, and I hope I have now been able to resolve the matter for you. I have also tried to contact you by phone, but unfortunately I wasn’t able to get through.

We appreciate you bringing this to our attention and hope to hear from you following my email.

Kind Regards
P.Louise Team

Oceniono na 5 z 5

First time at the P Louise experience…

First time at the P Louise experience and it’s been great! My daughter and nieces have loved every minute of it (ages 4,6&9). The entertainment from Georgia and Lily in between waiting to go and do activities was great fun! Definitely would recommend coming, food was lovely, would definitely book the cafe as part of the experience!

26 sierpnia 2026
Opinia niezależna
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Odpowiedź od P Louise

Hi Cally,

Thank you so much for your lovely review! 💕 We’re delighted to hear that your daughter and nieces had such a fantastic time at the P Louise Experience! It’s wonderful to know that Georgia and Lily helped keep everyone entertained between activities too. 🥰

We’re also so pleased you enjoyed the food and would recommend adding the café to the experience. We really appreciate your recommendation and hope to welcome you all back again soon! ✨

PLouise Team

Oceniono na 5 z 5

I love all Plouise products and I can’t…

I love all Plouise products and I can’t wait to see what’s Septembers subscription budget boxes is gonna be

25 sierpnia 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Sirrena, Thank you so much! 💕 We’re so happy you love our P.Louise products! We can’t wait for you to see what’s inside September’s Subscription Budget Box either 👀✨💗

Oceniono na 5 z 5

P Louise summer experience

Our girls really enjoyed both the p louise experience and the p Louise cafe they found the shops so relaxing and able to browse not too over crowded at all and they really enjoyed the overall experience in there words they would give it a trillion out of trillion

20 sierpnia 2026
Opinia niezależna
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Odpowiedź od P Louise

Hi Hannah, Thank you so much for such an amazing review! 💕 We’re absolutely delighted to hear that the girls enjoyed both the P.Louise experience and P.Louise Café, and that they found the shops relaxing and easy to browse. A trillion out of a trillion is definitely a score we’ll be celebrating! 🥹✨ We hope to welcome you all back again soon! 💖

Oceniono na 5 z 5

Super freundlicher Kundenservice

Super freundlicher Kundenservice, es wurde sich sofort um mein Problem gekümmert. Schnelle Antwort, super kulant und sehr hilfsbereit. Ich werde definitiv wieder hier bestellen! 😍🫶

10 sierpnia 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi MH,

Thank you so much for your wonderful review! 😊 We’re delighted to hear that our customer service team was able to help you quickly and make the experience a positive one. We truly appreciate your kind words and look forward to serving you again soon! 🙌

Oceniono na 5 z 5

Excellent experience

Excellent experience. The entertainer Faith is amazing! Non stop energy & feel good vibes!

10 sierpnia 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Alexis,

Thank you so much for your fantastic review! We’re thrilled to hear you had an excellent experience and that Faith brought such amazing energy and feel-good vibes. We’ll be sure to pass your kind words on to her! We look forward to seeing you again soon! 😊✨

Oceniono na 5 z 5

so amazing it was so fun

so amazing it was so fun

7 sierpnia 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Eva,

Thank you so much for your lovely review! We’re so happy to hear you had an amazing and fun experience. We can’t wait to welcome you back again soon! 😊✨

Oceniono na 5 z 5

Awesome day for for Ninny’s bday

Awesome day for for Ninny’s bday. Thanks P Louise team xx

5 sierpnia 2026
Opinia niezależna
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Odpowiedź od P Louise

Hi,

Thank you so much for your lovely review! We’re thrilled you had an awesome day celebrating Ninny’s birthday with us. 🎉🎂 It was a pleasure to be part of the celebrations, and we hope to see you all again soon! Lots of love from the P Louise team xx 💕

Oceniono na 5 z 5

Such a great day out

Such a great day out. The value for money is amazing. Lots of opportunities to win freebies. The food was really nice. Will definitely be returning.

30 lipca 2026
Opinia niezależna
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Odpowiedź od P Louise

Hi Christine,

Thank you so much for taking the time to leave us such a fantastic review! We're delighted to hear you had such a great day and felt it was excellent value for money. It's wonderful to know you enjoyed the food and had fun with the opportunities to win freebies. We really appreciate your support and can't wait to welcome you back for another great visit soon!

Kind Regards
P.Louise Team

Oceniono na 5 z 5

All the staff were really helpful and…

All the staff were really helpful and when you asked for advice they knew it right away. Georgia was really nice. Thank you Paige for this brand

30 lipca 2026
Opinia niezależna
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Odpowiedź od P Louise

Hi Andy,

Thank you so much for your wonderful review!

We're thrilled to hear you had such a positive experience. It's great to know our team was able to help with your questions, and we'll be sure to pass your kind words on to Georgia and Paige—they'll be delighted to hear them.

Thanks again for your support, and we look forward to seeing you again soon!

Kind Regards
P.Louise Team

Oceniono na 5 z 5

Absolutely OBSESSED with all of their…

Absolutely OBSESSED with all of their products but especially last years Bow Christmas set!
Still using it now and it smells absolutely incredible and makes skincare so much more fun!🩷🩷🎀

26 lipca 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Cat,

Thank you so much for your amazing 5-star review! 💖 Your support really doesn't go unnoticed, and we’re so grateful you took the time to share your experience.

We’re so happy to hear you’re still loving last year’s set! Knowing it’s still part of your skincare routine and that you’re enjoying the scent just as much makes us so happy. We have to agree, it really is the best skincare, and we love creating products that make your routine feel fun, exciting, and a little bit more special. 🎀✨

Thank you again for being part of the P. Louise family. Your support means so much to us, and we can’t wait for you to see what’s coming next! 💕

Kind Regards
P.Louise Team

Oceniono na 2 z 5

Bought a mystery bundle for a teenager

UPDATE..
After speaking with several customer service agents .. finally spoke to Gina.. who totally understood why i was upset.. she admitted it would be upsetting to have the free gift added to the mystery bundle i'd bought.. bearing in mind i wouldnt have known what the mystery bundle contained & was given a large box with 1 item inside..as the free bundle !

Bought a mystery bundle for a teenager, had lots suitable in pics, recieved a few items all aimed at older person .. none of the 'fun'things..also iordered a welcome bag says worth £30 . Huge box came, inside a small bag. Inside that a small box . Gift selling £18 ! Yes.. it was free. But dont understand why they mislead you ? At least the free gift was a fun thing suitable for a teenager..
Should NOT show pics & lie !! I emailed them & got a very dismissive disinterested reply & they still say the free gift was worth £30 when they sell it for £18 !!
You have now agreed you should have sent a lip oil . Which i have NOT recieved , sent cctv of the lip oil but Not shoen in my package !!

21 lipca 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Sheila,

I'm sorry to hear that you were disappointed with your order and the experience you had.

I've requested your order details so I can take a proper look into this and help further. Our mystery bundles can contain any items we sell, including makeup, skincare, or merchandise, so the contents can vary from order to order.

The welcome gift should have a value of £30, so we'd like to investigate why you've found the item retailing at £18.

Once I have your details, I'll be able to get in contact and look into this further for you. Alternatively, you can email us at help@plouise.co.uk, and we'll be more than happy to assist.

Kind Regards
P.Louise Team

Oceniono na 5 z 5

I absolutely love my p louise skincare…

I absolutely love my p louise skincare I buy a bundle every month and it never disappoints me. The packaging is always unique and so are the flavors this month I got the blue raspberry and I'm sooooo excited. My skin is glowing and super soft and smells great and p louise is the only place I get all of those with my skincare. P louise is the absolute best even customer service is amazing when I do have concerns they help me to solve the issue and responds promptly. Can't to see what she does for the Christmas castle of products this year hope you're ready to order cause I am those Christmas castles go really fast

17 lipca 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Pretty,

Thank you so much for your amazing review and for your continued support, it really does mean so much to us! 💖

We're so happy to hear you're loving your skincare bundles each month, especially the Blue Raspberry range! We have to agree... glowing, soft skin is the goal! If you're ever looking for another recommendation, the Cherry Plump Me Pretty Moisturiser is one of my absolute favourites for keeping skin feeling plump, hydrated, and smelling amazing. 🍒✨

It's also wonderful to hear that our Customer Service team has been there whenever you've needed them. We'll be sure to share your lovely feedback with the team.

And we have to agree, we're sure this year's Christmas advent is going to be amazing! 🎄✨ We can't wait for everyone to see what's in store. And you're absolutely right, they never stick around for long! Thank you again for your incredible support and for being part of the P. Louise family.

Kind Regards
P.Louise Team

Oceniono na 4 z 5

This visit to Plouise was all that we…

This visit to Plouise was all that we expected & more. Staff member Amelia, was fantastic, really made us feel welcome & relaxed (which is important for my Niece who has Autism). My Niece had a fantastic, amazing time for pre birthday present

Would really think about opening site in or around London....would be greatly received & profitable.
Thank you, had a great time

10 lipca 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Sarah,

Thank you so much for your lovely review. We're so pleased to hear you both had such a great experience with us.

It's wonderful to know that Amelia made you and your niece feel so welcome and comfortable. We'll be sure to pass your kind words on to her. We're especially happy to hear your niece had such a fantastic time celebrating her pre-birthday treat.

We love hearing suggestions like this! While we can't make any promises, you never know what ideas Paige might be dreaming up. We'll be sure to pass your feedback along.

Thank you again for taking the time to share your experience. We hope to welcome you both back again soon.

Kind Regards
P.Louise Team

Oceniono na 5 z 5

Customer service

Customer service was amazing and let me cancel my order. Overall a really pleasant experience and I was responded to within a day.

4 lipca 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Sedille,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that our customer service team was able to help you cancel your order quickly and make the process as smooth as possible. Providing prompt, friendly support is something we truly care about, so it's great to know you had such a pleasant experience.

We really appreciate you taking the time to share your feedback, and we hope to have the opportunity to assist you again in the future!

Kind Regards
P.Louise Team

Oceniono na 1 z 5

Expires within months of order.

Bit disappointed, ordered a clean girl checkout bundle which included a bag, makeup mist, lip oil set and makeup remover wipes. The wipes i received were a 2024 batch and are out of date 4th Dec 2026, this set was intended for my teenage sister for Christmas and this expires a few weeks before Christmas.. i don't expect to buy beauty products and receive one with only 5 months before expiring. Should not be sending out 2 year old batches with new orders. The rest of the set is fine as dates are set on when opened. This has put me off buying from this company again which is a shame as delivery was good and the products look nice.
*** phone call received after this review flagged up their system, all helpful on the phone stating they would send out a batch past Dec'26 and i'd receive an email when dispatched, never did so chased it up but apparently she was on holiday, then continued to say they couldn't locate that flavour with a date past Dec which i think is pretty shocking that their products have short expiry dates not even lasting 6 months which unless stated on website is a buyers right for a refund or exchange. Anyway said i'd accept a different flavour she said leave it with me il be in touch tomorrow, she never was. I have chased up again and still no response or issue sorted 8/9 days later. Fob you off with "great" customer service to hope you ammend feedback as requested and then don't actually fufill rectifying problems.
*** now 14th July apparently all of their wipes in any flavour do not have expiry dates past Dec so they've not made any since 2024 as that's when the batch i received was made. Option is to return "in date" as they put it wipes for a refund of the wipes. Pretty pointless as the whole gift set will now look pretty rubbish with 1 out of 3 items missing so has ruined a Christmas gift. Definitely would not buy from this company again with such short dated products as these are used on skin they should have much longer shelf lives.

1 lipca 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Ashton,

Thank you for taking the time to leave your review.

I’m really sorry to hear you were left feeling disappointed, as this is never the experience we want for our customers.

We are always keen to help wherever we can, and I can confirm we did receive your email.

As per our telephone conversation, I hope I have now been able to resolve your query and restore some faith in P. Louise.

Kind regards,

Kind Regards
P.Louise Team

Oceniono na 5 z 5

Outstanding experience overall and…

Outstanding experience overall and girls were super helpful!

30 czerwca 2026
Opinia niezależna
Logo P Louise

Odpowiedź od P Louise

Hi Claire,

Thank you so much for your lovely 5-star review! 💖 We really appreciate you taking the time to share your experience.

We’re so pleased to hear you had such an outstanding visit and that the team were able to make you feel welcomed and supported. We’ll be sure to pass your kind words on to the girls, they’ll be so happy to hear it!

Thank you again for your support, and we hope to welcome you back again soon. ✨

Kind Regards
P.Louise Team

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