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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

These earbuds are genuinely one of the best products I've ever bought. I've got tinnitus as well as noisy neighbours and these are an absolute godsend. The app has gotten so much better since la... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I have really bad tinnitus and I also live near an airport with large and low flying jets passing overhead frequently. I benefited well from my Bose sleep buds but after 3 years they died. I found r... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

When first received, I loved the product. Even recommended to multiple friends and family members. But then they stopped working. As many others have mentioned, for a hundreds of dollars product t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I previously had the Anker sleep buds, these were good but pressure on them would effect the sound and they tended to fall out. They also had various charging issues and didn't last as long as anticip... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma elektroniczna

O Ozlo

Napisane przez firmę

Ozlo is a pioneering sleep technology company dedicated to a single, vital mission: helping people everywhere achieve the deep, restorative rest they deserve. Founded in 2022 by a team of former Bose engineers, we bring decades of advanced acoustic expertise and a passion for wellness to solving the modern sleep crisis. We understand that quality sleep is the foundation of physical health, mental clarity, and overall well-being, which is why we approach sleep solutions through the lens of science-backed innovation and thoughtful design.

In today's fast-paced world, finding a quiet sanctuary can be difficult. Whether it is a snoring partner, loud neighbors, city traffic, or simply a racing mind, unwanted noise is a primary barrier to a good night's sleep. To combat this, we created our flagship product: Ozlo Sleepbuds®. Ozlo Sleepbuds® go far beyond traditional earplugs or standard headphones—they are an advanced, purpose-built sleep system. They combine state-of-the-art engineered audio, intelligent adaptive sound masking, and an ultra-low-profile design optimized for supreme, all-night comfort (even for side sleepers). Our smart technology helps quiet the noise in both your physical environment and your mind, enveloping you in soothing, sleep-inducing audio.

Built for real-world relief and deeply grounded in neuroscience, Ozlo’s technology doesn't just block out the world; it creates a personalized acoustic sanctuary. We are proud to help our users fall asleep faster, stay asleep longer, and wake up feeling completely restored. At Ozlo, we are redefining what it means to rest. Welcome to a better way to sleep.


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

197 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 90% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(197)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 172

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Good earbuds but shit design and garbage software

Good earbuds but they just have too many issues. The connection between the earbuds and the case is very temperamental. In some days you have to place them very carefully so the leads touch properly. If not, one or both earbuds will not have any charge the next time you need them. The main case itself does not hold charge for more than a couple of days indicating massive drain even when buds aren’t used. The idea is overall good but the design is garbage. Don’t even get me started on the Bluetooth connectivity issues. You keep the earbuds back in the case and close the case, the stupid things are still connected to you phone. I mean how hard is it to fix the software?

15 stycznia 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

We’re sorry to hear about your experience and the frustration this has caused. That’s certainly not the level of performance we want for our customers.

The charging and connectivity behavior you described isn’t expected. Ensuring the buds are seated correctly and the contacts are clean can help with charging consistency - our cleaning guide here may be useful: https://support.ozlosleep.com/en-US/cleaning-your-sleepbuds-786025

We’d really like to take a closer look at what’s going on. Please reach out to support@ozlosleep.com, and our team will be happy to help troubleshoot and get this resolved for you.

Oceniono na 5 z 5

The BEST sleep earphones I’ve ever used

Ozlo sleep ear buds are the BEST (hands down) sleep earphones I’ve ever used. In the past I used the headband which did not stay in place well and then another style of ear bud which were large and painful. These are amazing and I love the ability to change the settings via the easy to use app. Comfortable to sleep with them in (I’m a side sleeper).

6 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

That’s amazing to hear - thank you for sharing! It’s great to know the Sleepbuds® are comfortable for side sleeping and working so well as part of your routine. We’re glad the app and settings are making the experience even better for you.

Oceniono na 1 z 5

I was one of the original supporters…

I was one of the original supporters and bought it to help with the support of this new company. When the product works no complaints.
The problem we all are running into is that for such an expensive product, the life span is approximately two years. By that time, the warranty has expired and God forbid you need to get a hold of the customer service department to try and communicate your options. Ozlo should be embarrassed they chose that company to be their front line of communication. It is like trying to speak to a group of five-year-olds.
Do yourself a favor and just avoid the whole experience.

24 marca 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

We’re really sorry to hear about your experience, especially as one of our original supporters. We truly appreciate you taking a chance on us early on, and it’s disappointing to hear how this has felt for you.

That’s not the experience we want for our customers. We’ve located your ticket, and a senior member of our team will be stepping in to review your case and work with you directly to find the best way forward.

Oceniono na 5 z 5

Life changing!

These sleep buds are transformative. They help my ADHD brain tune into the brown noise I’ve added to the ear buds. It means my brain isn’t tuning into to snoring, kids and dogs moving about, waking repeatedly and struggling to get back to sleep. Initially I had an issue with the right bud losing sound and had long delays from the customer service email account and was getting very frustrated, but after reaching out to the Instagram team I received an exceptional and responsive service, and a replacement was arranged. I would be absolutely lost without these now. You can’t be lazy, you need to make sure your ear canals are regularly cleaned and you keep on top of cleaning the buds so the sound isn’t impacted. I’ve just ordered my sister a pair and hope she loves them as much as me!

24 marca 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

That’s amazing to hear! Thank you for sharing such a thoughtful review! We’re so glad the Sleepbuds® have made such a meaningful difference for your sleep.

We’re also happy our team was able to step in and get things sorted for you. It means a lot that you stuck with us, and even more that you’ve shared them with your sister.

Oceniono na 5 z 5

Works perfectly

I bought to hopefully resolve an issue that I wake early and struggle to rest after then and eventually start the day early and tired. Easy set up and very comfortable to wear from that early wake. The soundscape ‘onboard’ works like a guardrail in that my thinking stays calm and with that I now fall asleep again. The volume is controlled by the app which is great as I know it provides the correct volume without extra screen set up at 3am. If I want something different then Marconi Union Weightless or Max Richter Sleep works well. For me it’s perfect device

23 marca 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

Really appreciate you sharing this! Sounds like you’ve found a setup that works beautifully for you. Being able to fall back asleep and keep your mind calm makes such a difference. Glad the Sleepbuds® are fitting so seamlessly into your routine.

Oceniono na 5 z 5

Bose out...Ozlo in.

I have used these new Ozlos sleepbuds now for 2 weeks. Had used the old Bose sleepbuds for years but they had a few shortcomings. They would not last through the night; would shut off after only 6-7 hours. Could not stream music, podcasts, videos; had to play only the handful of sounds that came with the unit. I got tired of listening to the same thing over and over every night. I can stream anything with the Oslo sleepbuds.
Another feature of the Ozlo buds that I love is that when I fall asleep, they sense this and whatever I am listening to is paused. I can start listening again from this same spot later in the night if I wake up or the next night. The Bose unit did not have this feature.
The Ozlo buds hold their charge the entire night…I have never had them discharge during sleep.
They are comfortable, have a great selection of restful sounds built in, and totally block out my wife’s snoring. Great engineering and easy to learn to use.
Many tutorials available if you need some guidance that are easy to use and understand.
They are my new go to secret weapon when it is time to hit the sack and get my zzzzs.
Couldn’t wait for Father’s Day so bought them now…on Sale! Love them!!

22 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

This is such a great read - thank you for sharing! It’s awesome to hear how seamlessly the Sleepbuds® have fit into your routine and become your go-to for a full night’s rest.

Being able to stream what you want, have it pause when you fall asleep, and still last through the night really does change the whole experience. So glad they’re delivering for you - sounds like a well-earned upgrade!

Oceniono na 3 z 5

I received a replacement earbud

I received a replacement earbud, but there are no instructions with it, or online as far as I can find, which tell me how to make it work with the case a right bud! I’ve tried resetting the case after unpairing Bluetooth from my iPhone and even uninstalling the app. The case doesn’t seem to recognize the new bud no matter what I do. Oh, I also tried the opposite connection point trick. Nada.

Update to response: I reached out to Mhark, who was very helpful getting me the replacement bud, via our email conversation on Saturday but have yet to receive a follow-up with the latest instructions.

12 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

We’re sorry to hear you’re having trouble getting the replacement earbud set up - that’s definitely frustrating.

Pairing a replacement bud with the case can take a few specific steps, and we’d like to make sure everything is set up correctly. Please reach out to support@ozlosleep.com, and our team will guide you through the process to get everything working smoothly.

Oceniono na 1 z 5

they will never get back to you very…poor

very worst customer servers I have seen they don't even try no help bad for business OZLO SLEEP did Finley get back to me Oslo is sending new sleep bud out hope they work longer than 6 month

3 stycznia 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

We’re really sorry to hear about your experience - that’s not the level of support we aim to provide.

We’ve located your ticket, and a senior member of our team is now taking care of your case to make sure this is resolved as quickly as possible.

Oceniono na 4 z 5

Descriptions of products

The only thing I didn’t like is that you didn’t make clear the difference between the regular sleep buds and the calm
Ones. I really thought about getting the more expensive
Ones but decided not too because of your descriptions. I looked for a phone number so I could call before I ordered but couldn’t find one

14 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

Thank you for the feedback. The Calm version includes Calm branding as part of our collaboration with them, along with 1 year of Calm Premium included. That information is listed on the website, though we’re sorry if the distinction wasn’t as clear as it should have been.

At the moment, our support team is available via email only. We appreciate you pointing this out, and your feedback is helpful as we continue improving the shopping experience.

Oceniono na 1 z 5

Connectivity is absolutely horrible

Connectivity is absolutely horrible. I paide $400 bux for an item i woudnt recommend anybody pay $10 bux for

17 marca 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

We’re truly sorry to hear about your experience. That’s certainly not the performance we want for our customers, and we understand how frustrating that must be.

Please reach out to our support team at support@ozlosleep.com
so we can take a closer look and help troubleshoot the connectivity issues with you.

Oceniono na 5 z 5

My sister in law highly recommended…

My sister in law highly recommended these sleep buds and she was right! They block out every noise that kept me awake a night and I’m sleeping like a baby now!! Love the white noise selection Ozlo sleep buds have.

8 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

That’s so lovely to hear! We’re thrilled the recommendation led you to us and that the Sleepbuds® are helping you sleep so peacefully. It’s wonderful to know the white noise options have been such a great fit for you.

Oceniono na 5 z 5

Leann was very responsive to my…

Leann was very responsive to my customer service needs.

12 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

Great to hear that Leann was able to assist you so effectively. We truly appreciate the positive feedback and are glad your experience with our support team was a good one.

Oceniono na 5 z 5

Definitely improves sleep

I had a recurring issue with my sleep buds, and after many attempted fixes suggested by their service dept, they exchanged my original set for a brand new set, and so far so good! I missed them so much for the few days I was without them, that’s for sure! They definitely improve my sleep.

12 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

We’re so glad to hear the replacement has been working well and that the Sleepbuds® are helping you sleep better again. It’s great to know you’re back to restful nights - thank you for sharing your experience!

Oceniono na 5 z 5

Superb Customer support

Customer support Naro has been so very helpful regarding the issue of a failed ear bud and immediately sending a new replacement. His responses have been quick and professional. I am pleased that the email is working again for Ozlo.

14 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

Thank you for the kind words! Our team always strives to provide helpful and responsive support, and it’s wonderful to know your experience reflected that.

Oceniono na 5 z 5

Communication was very Good

Communication with Harvey was very good. He was very patient throughout the entire process. Even though I was out of the warranty period, Ozlo is such a great company that they replaced the defective LEFT earbud under warranty! While the replacement procedure (programming the new earbud) took multiple tries, it worked after the 3rd attempt & I now have TWO working earbuds. Good sleep cannot be over-rated & I depend on my Ozlo sleep buds to get good sleep during the day (I work nights). This is a great product & a great company.

11 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

Thank you for the thoughtful feedback! We’re pleased to hear Harvey was able to guide you through the process with patience and care. It’s great to know you’re back to having two working Sleepbuds® and getting the rest you need.

Oceniono na 5 z 5

The ordering process was easy

The ordering process was easy, and I can use my HSA to purchase the sleep ear cancellation buds.

14 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

Thank you for the great feedback! We’re happy to offer HSA eligibility as an option, making it easier for customers to use their health savings funds toward better sleep.Thank you for the great feedback! We’re happy to offer HSA eligibility as an option, making it easier for customers to use their health savings funds toward better sleep.

Oceniono na 2 z 5

They unpair themselves every single…

They unpair themselves every single time you use them. So it takes 10-20 minutes every time at night to unpair and repair if you are lucky to get them paired again. Do not recommend. They send you you tube to figure out how to fix the constant unpairing problem.

14 marca 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

We’re sorry to hear about your experience. The Sleepbuds® should not require re-pairing each time they’re used, and we understand how frustrating that must be when you’re just trying to get to sleep.

We’d really like to take a closer look at what’s causing this. Please reach out to support@ozlosleep.com, and our team will be happy to help troubleshoot and get this resolved for you.

Oceniono na 1 z 5

The website was very difficult

The website was very difficult. I called several times to ask for help in ordering and no one ever returned my call.

12 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

We’re sorry to hear that the ordering process was difficult. At the moment, our support team is only available via email. If you still need help, please reach out to support@ozlosleep.com, and our team will be happy to guide you through it.

Oceniono na 5 z 5

My customer service for Oslo was…

My customer service for Oslo was exceptional! I believe his name was Narayan. Very happy with my experience

10 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

Thank you for the kind feedback! We’re happy to hear Narayan was able to provide such helpful support and that your experience with our team was a positive one.

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