Oxygen Air Recenzje 

137
•
Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

OxyAir came when they said they would and intalled a Carrier ducted heating ststem at the price agreed. From the start it did not do what a central heating system should do. There is an issue and d... Zobacz więcej

Oceniono na 5 z 5

Absolutely delighted with our new heat pump at our rental property. The customer service we received was excellent. The job was completed on time even though the team were short staffed on the day. Th... Zobacz więcej

Oceniono na 1 z 5

Was not impressed on both occasions. I was given false information to try trick me into purchasing a larger unit than required on my 2nd enquiry. During my first involvement they tried to charge me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We worked with Damian who did the installation a few weeks ago. We we're getting x2 more heatpumps installed and we gave him a very specific brief with lots of instructions for placement, indo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Budownictwo i produkcja

Napisane przez firmę

Heat Pumps, Air Conditioning and Ventilation - Auckland, Tauranga and Hamilton Residential and Commercial,


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

137 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 87% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(137)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 20

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Everyone we dealt with was amazing

Everyone we dealt with was amazing. Dale, Muu, Sophie, Romesh, Alex and Isaac made the experience so easy and smooth. Well done to all. We are incredibly happy with our duxted system.

15 lutego 2022
Opinia niezależna
Logo Oxygen Air

Odpowiedź od Oxygen Air

Thanks so much for your review!

Oceniono na 5 z 5

Professional

After waiting a month for a response from 2 other heat pump Business's I was Reccomended Oxygen Air by a friend on a Monday morning I rang them and was told someone would be here 10 am Tuesday, On time Wiremu Anderson arrived and advised us on what would be best for us & the job could done within a week the following week tuesday The Technicians arrived @ 8.20 am very polite & professional we were very impressed & happy with their work & would reccomend Oxygen Air to anyone who requires a heat pump. Ray Te Awamutu.

17 października 2021
Opinia niezależna
Logo Oxygen Air

Odpowiedź od Oxygen Air

Thanks so much for your review!

Oceniono na 5 z 5

Central heating service

Had a service on the central heating system last week by service engineer Stefan he was polite, professional and very helpful he took the time to explain what the service involved and also answered my many questions about the control panel set up. This a huge contrast to the treatment from Andy Mitchel the operations manager who since installation of the system wont return phone calls he didn`t even bother to get in touch when we had to get someone back to replace the roof tiles that had been left off during installation.
I hope Oxygen Air appreciate how much of an asset Stefan is to their company.

7 lipca 2021
Opinia niezależna
Logo Oxygen Air

Odpowiedź od Oxygen Air

Thanks so much for your review!

Oceniono na 1 z 5

If i could rate them 0 i would

If i could rate them 0 i would, what an absolute disgusting experience.
Very quick to request money, schedule installation date and contact me 5 minutes before installation and then say they cant make it. Oxygen air charges you $ 140 plus GST if you cancel installation less than a day before they schedule the installation, See there cancellation policy: Cancellation Policy:

Cancellation within 1 business day before installation will incur a cancellation fee of $140.00 incl. GST. If we arrive on site and are unable to access the property, the same charge will occur.

I asked the question and guess what i am still waiting for the manager to contact me to answer what can i invoice them for my wasted day. My valuable time means nothing to them.

25 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

"I rate Oxyair 10 out of 10"

"I just wanted to email and say how impressed I was with the service from Oxyair.
I enquired to get a quote for a heat pump to be installed in my home.
The next day I was contacted by Brent who arranged to come and do a quote for the supply and instalation the following day.
I met Brent at my home and he gave me a competitive quote which I accepted. Arrangements were made for the installation in the same week. The installation went smoothly and I am very happy with the end result, The installers were professional and quick, A great job, I would not hesitate to recommend Oxyair to anyone wanting a heat pump.
Regards Bruce Holmes"

18 listopada 2020
Opinia niezależna
Logo Oxygen Air

Odpowiedź od Oxygen Air

Thanks so much for your review!

Oceniono na 5 z 5

Heat Pump Installation

I have recently had Oxygen Air install a heat pump. After working from home during Covid I hadn't realised just how cold my place was. Chris was very accommodating in quoting when other companies refused to work in with my availability. Matt & team (including the electrician) did an excellent job from start to finish. Introduced themselves on arrival, explained as they went along what they were doing and cleaned up on completion. Matt briefed me on how to use the heat pump prior to leaving. Thoroughly recommend Oxygen Air for heat pumps. My home feels like a home now. Thank you team.

22 października 2020
Opinia niezależna
Oceniono na 5 z 5

We recently installed a central heating…

We recently installed a central heating system via Oxygen air -Since the beginning to till the Installation staff were so supportive, each process explained in detail- the boys did an excellent job. Project completed on time ...Good team, knows their job very well- highly recommended, fully satisfied with their service.....Henry thank you so much for your help, did a great job

Aju- Rotorua

19 października 2020
Opinia niezależna
Oceniono na 5 z 5

Efficient and excellent service …

We recently had a heat pump installed by the team at Oxygen Air . The sales consultant Ezra was knowledgeable and efficient. He was punctual and provided good information which allowed us to make a good decision about brand and model. The installation team were also very punctual and efficient and did an excellent job. Overall a great experience . We would recommend Oxygen Air highly

4 października 2020
Opinia niezależna
Oceniono na 5 z 5

We've recently had the Oxygen Air team…

We've recently had the Oxygen Air team back to install another two heat pumps for us in Auckland. Oxygen Air were great to deal with getting great advice and great pricing from Ezra, to the install team who were efficient & tidy and stoically put up with the terrible weather we had on install day.
We highly recommend Oxygen Air!

25 września 2020
Opinia niezależna
Oceniono na 5 z 5

Great Service & Product

We've had a ducted heatpump installed (Auckland) and loving it! Oxygen Air were excellent from start to finish, from Ezra advising us and always being happy to answer my many questions, to the install team who were friendly, efficient & tidy.
Highly recommend these guys!

31 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

I highly recommend Oxygen Air

I highly recommend Oxygen Air, not only for the excellent Heat Pump that they have supplied but also for the very professional and pleasant staff member that advised us on which unit to choose. Furthermore Stephen and the electrician who installed the unit were very helpful and competent and were also first class in their manner and expertise. Many thanks!
Jay and Elizabeth Valavil

10 marca 2020
Opinia niezależna
Oceniono na 5 z 5

Well done Oxygen Air!

The installation of our new heat pump was well done right from the advice given on size and type of heat pump, to the completion of the installation. The person who advised us was pleasant and helpful, and showed his expertise while advising us. The installation team were efficient and pleasant, and checked with us to ensure that they were correct with the position of the units, and the overall look when they were finished. I would recommend this firm.

14 lutego 2020
Opinia niezależna
Oceniono na 4 z 5

Very pleased with the heat pumps installation

We had two heat pumps installed today, the whole experience we very good. I had some specific needs with regards to the installation of one unit and it posed no issues at all.
Jordon, Nino and Tyson were very pleasant and professional. They were all on time, properly attired, with the right tools and got on with the installation until the job was complete with no mess at all. During the installation they had time to respond to some of the questions I had. After the installation of the units, Jordon and Nino gave me an over view of the remote, how to clean the filters and care of the external units.
I thoroughly recommend Oxygen Air and if your experience of their service is anything like mine then I am certain that you will be delighted.

4 lutego 2020
Opinia niezależna
Oceniono na 1 z 5

I would not go with oxygen air again

I would not go with oxygen air again. Very quick to have a sales rep come along, take your money and book the installation in then it doesn't get fully installed. They ignore your calls and don't get back to you. Come on oxygen air sort out your customer services!

7 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service - from prompt quoting (well done Sam) and then following through with our requirements. Job was installed as quickly as possible and outside units positioned in perfect spot. Many thanks

25 czerwca 2019
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej