Ovenu Recenzje 

178
•
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Tim did such a fantastic job - I can honestly say it looks better than when we first got our range cooker. Really pleased we booked with him, brilliant service, lovely man and will definitely recommen... Zobacz więcej

Oceniono na 5 z 5

I’ve haven’t used Ovenu before so went off Trustpilot reviews which were excellent. Paul Leney who covers Lancaster area came today and did a wonderful clean leaving my oven sparkling. I’m extremely p... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Booked an over, hob and extractor clean at over £100. Evening before appointment I received text cancelling - no apology, no asking to change date/time. Simply nothing, no phone calls since to apolo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Omg! Just had my two ovens & hob cleaned by Kenny Griffiths & his colleague at OvenU, Liverpool, and it's absolutely spectacular! Looks brand new! Didn't realise it would look that good - such a prope... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa sprzątania
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  3. Usługi sprzątania

Napisane przez firmę

Ovenu is the UK’s original professional oven valeting service, helping households keep their cooking appliances clean, fresh and working at their best. Established in 1994, we provide premium, specialist domestic oven cleaning services through a trusted network of fully in-house trained local technicians across the UK. We clean all types of ovens, ranges, hobs, extractors and microwaves and are Lacanche's recommended supplier. We use specialist equipment and bespoke, non-caustic, fume-free products designed to deliver outstanding results with minimal disruption to your home. At Ovenu, we pride ourselves on friendly service, attention to detail and reliable appointments. We don't and have never taken deposits. We offer free quotes, all bookings are confirmed by email and clients are issued with a receipt on completion. Our goal is simple: to leave every client with an appliance that looks cleaner, works better and is ready to use straight away. Client satisfaction is at the heart of everything we do, and we value every review as part of helping us maintain the high standards our clients expect.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

178 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(178)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. They cancelled 3 times and gave lame excuses I’m still waiting for my refund after I asked for my money back . I then booked a clean with My construction who subcontractor to ovenu ( I didn’t know ) they booked for a clean today between 9 and 12 called to say an hour late and it’s now 225
They called me and told me my address was incorrect . They are liars and have no morals as a business . Customer support Tiffany Robbie Zoe all useless & they DO NOT CARE. Company should be struck off . Meanwhile I’m still waiting

14 kwietnia 2026
Opinia niezależna
Logo Ovenu

Odpowiedź od Ovenu

Hello Helen, we’re sorry to read this review and concerned by the issues you’ve described. We’ve checked our records and cannot currently locate a booking under your name. The details mentioned also do not match how our service operates, as we do not take deposits before work is completed and we provide clients with fixed appointment times rather than time windows.
It’s possible there may have been some confusion with another company or booking provider, but if this relates to us, we’d genuinely like to investigate and help resolve it. Please contact Head Office on enquiries@ovenu.co.uk
or on 0118 974 3911 with your booking details. Thank you.

Oceniono na 5 z 5

Oven looks like new

After booking online, Peter Truesdale cane to clean our oven (first proper clean in 6 years). He did an extremely thorough job, and the oven looks brand new, the shelves and the tray have never been so clean either. I had forgotten you can see through the glass! Couldn't be happier with the service. Thank you

1 kwietnia 2026
Opinia niezależna
Logo Ovenu

Odpowiedź od Ovenu

Hello Graham, thank you so much for your kind review. We really appreciate you taking the time to share your experience. It’s great to hear you were pleased with the service, and your feedback means a lot. We look forward to helping you again in the future.

Oceniono na 5 z 5

Very pleased with oven cleaning today…

Very pleased with oven cleaning today Ashley was very professional clean and tidy oven looked like new27/3/2016

27 marca 2026
Opinia niezależna
Logo Ovenu

Odpowiedź od Ovenu

Hello Mr & Mrs Rides, thank you for your lovely review. We’re so pleased to hear everything met your expectations. We look forward to seeing you again soon.

Oceniono na 1 z 5

Bad customer service cysmmmHad regular its froy at…

Had regular yearly visits from Andy at Ovenu Pinner. I received an email about one month ago informing me that my oven was due for cleaning and giving the number to call which was an answering service. I called twice, sent an email and a text. After 3 weeks i received a very childish text from him to say he had been "busy running about"!! But no offer to make an appointment. Needless to say i have gone elsewhere. This person is not giving your company a good reputation. Cynthia Freedman

17 lutego 2026
Opinia niezależna
Logo Ovenu

Odpowiedź od Ovenu

Hello Cynthia, thank you for your feedback, and we’re very sorry for the frustration caused by the delay in responding to your messages.
Andy has looked after many clients in the area for a number of years, and we know from the relationships he has built that he is well regarded and takes pride in providing a reliable service. On this occasion, however, he has acknowledged that he simply missed your messages while dealing with some personal matters, and for that we all sincerely apologise.
We completely understand your disappointment, particularly as you had been a regular client and were expecting the usual level of service. This was a genuine human error and not reflective of the exceptional standards Andy has provided since he became an Ovenu Franchisee in 2006!
We’re sorry to have lost your custom and appreciate you bringing this to our attention. We wish you all the best moving forward.

Oceniono na 5 z 5

A fabulous job!

James Bell came today to clean my oven and cooker hood and I am absolutely thrilled. I've had these cleaned before, but no one has ever made such an effort or done such a brilliant job. Both items are over 10 years old and look absolutely brand new now. The shine on both is amazing. I will request James next time my oven needs cleaning, because he is such a lovely and professional man. He loves his job, has been doing it for years, and knows everything there is to know about ovens and the like. Thank you James - you're an absolute star!
Carole Kendal, Elland

6 marca 2026
Opinia niezależna
Logo Ovenu

Odpowiedź od Ovenu

Hello Carole, thank you for your kind review. We’re grateful for your support and look forward to being of service again whenever you need us.

Oceniono na 5 z 5

We have just used Ovenu Stonehaven

We have just used Ovenu Stonehaven. Ross Walker is a lovely guy and did a marvellous job on our oven. It looks like new. We'll definitely be using him again when the time comes.

6 stycznia 2026
Opinia niezależna
Logo Ovenu

Odpowiedź od Ovenu

Hello Vicky, thank you for your kind feedback. It was our pleasure to help, and we’re really pleased to know you were happy with the service provided.

Oceniono na 5 z 5

Absolutely superb job by Colin from Ovenu

Absolutely superb job by Colin from Ovenu Wirral.
We are so pleased with the result, it is as good as new for the oven, grill and microwave.
Colin was thorough and he cleaned up after too.
THANK YOU again - Great job!
Mr & Mrs Render
West Kirby.

19 listopada 2025
Opinia niezależna
Logo Ovenu

Odpowiedź od Ovenu

Hello Karen, thank you for your wonderful review and for choosing us. We truly appreciate your support and look forward to seeing you again soon.

Oceniono na 5 z 5

Very professional service…

It was lovely to welcome Hubert into our home. As well as leaving our ovens spotlessly clean and sparkling, Hubert was lovely to talk to with a great sense of humour.
Booking was easy and the follow up confirmations were helpful. Very professional service.

See you again soon, Hubert (who 🐻?)!

12 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Rob arrived on time and was very…

Rob arrived on time and was very professional. He cleaned our LeCanch range thoroughly. I hadn't had it professionally cleaned before but he brought it back to it's former glory.
I am now on his client based for him to clean it yearly.
Would highly recommend him

15 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Chester - Refused to accept damage

Per other reviews, where it's clear damage has been caused but can't be proven, Ovenu and their agents refuse to accept any responsibility. Had the oven cleaned and was advised to heat the oven straight away to burn off residue. When the oven heated, the glass door shattered. Andrew took 6 days to respond, and then did nothing but deny he could be responsible. And refused to provide details of how Ovenu or his insurance cover could mediate our clear difference of opinion.
I'd expected some discussion because the glass was intact when he left. But it's the refusal to engage and being deliberately obstructive that means I won't be using again. And would advise others to think carefully

13 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Tom came out to clean our Range Master…

Tom came out to clean our Range Master Oven and did an excellent job, although the appliance is getting old he still made it look and shine like a new pin. Tom is clearly very knowledgeable, passionate about his work; cannot fault the service from start to finish. Thank you very much Tom.

16 października 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant job!

Omg! Just had my two ovens & hob cleaned by Kenny Griffiths & his colleague at OvenU, Liverpool, and it's absolutely spectacular! Looks brand new! Didn't realise it would look that good - such a proper, professional job. And both lovely lads, very respectful of property, etc. Everywhere is spotless. Highly recommend - and a good price, too!

26 września 2025
Opinia niezależna
Oceniono na 5 z 5

GOLD STANDARD. If I could give more stars then I…

If I could give more stars then I would. Nick Cummins has cleaned my everhot oven that now looks like it’s brand new. Nic is a lovely interesting and thorough oven cleaner. His attention to the smallest details make his Gold standard cleaning a cut above every other person and company
Many thanks.

13 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Service & Comms

Pete, was so quick to act as this was very last minute. We are so, so impressed and will definitely be using Ovenu in the future. 100% recommend!

8 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Barrie

Barrie, who came from Winchester, was excellent, he arrived on time to clean my Neff double oven. Was very meticulous, took everything apart and cleaned all very thoroughly. my oven looked like new when he had finished. It took him just over 3 hours to complete it, would highly recommend.

26 lipca 2025
Opinia niezależna

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