Ovensupportuk Recenzje 

Please be very aware of this company and avoid it at all costs.
Take your custom to a genuine professional company that respects there customers .This company certainly does not .

I have had a really bad experience with this company .
On 16th January I had a member of oven support clean my oven .
Cut a long story short they broke my oven with large amount of spillage from cleaning solutions which led it to be condemned by engineer .

I was battling with this company for two months .
Being disabled i could not cook and prep my meals.because they left me without an oven .

I rang over forty times and sent quite a few emails which had no phone calls back and alot of the emails ignored .

All the stress affected my health.
I wish had known what I know now about the company and the director which is shocking because i would not of gone any where near them .

I eventually after two months of battling and stress they purchased me a new oven which arrived yesterday which i grateful for because i really did not think i would with knowing what i know and have seen .

I sent a request to the director asking for a good will gesture because of the stress and long wait without my appliance etc .

Got a reply saying no .
Which i think is disgusting .

I had to pay out nearly £200 pound to have my new oven fitted and old one taken away .
Which i could not of really afforded to with being out of work after traumatic accident and surgery .

It was not my responsabilty to pay for fitting and old one to be taken away .
The company broke it so it was there responsiblity to pay .

I was told over the phone that once my oven had been sorted out they would discuss the money side .
Which was another lie .

I have kept all photos of damage and emails.and names and times and dates .

Go do your research and avoid .
The director has got a hate compaign on facebook that says it all really .

When alot of the reviews so scam and fraud it is very true fact .

Dont wish anyone to have the bad experience that I have had with them .

Certainly not genuine or professional .
No respect or compassion or understanding for there customers .
They just take take take money and scam .

Would advise to go to a respectable genuine professional cleaning company but certainly not this company .

Absolute scam. DO NOT USE THIS COMPANY.

I booked them for a morning clean. I got an appointment between 11-2pm. They then sent a text saying they would be out between 12-3pm and that the cleaner would call me 30 mins before he arrived. I called at 240pm as I didn’t receive a call. Needless to say I called the company 5 times and each time was told someone was on their way. Now I’m £110 out of pocket and still waiting for my oven to be cleaned.

What’s worse is the customer services line told me they couldn’t take my call as they had “other tasks” they needed to complete. Absolutely appalling.

Our oven was cleaned on 8/3. We didn't use the oven until this evening 9/3. I noticed that the oven had not been cleaned properly, there was a lot of residue of the chemicals used, which are dangerous and can contaminate food, as well as having harmful fumes. The sides of the oven had also not been cleaned and still had stains on. This company may be cheap, but they are not professional or safe.

Super Poor experience! I have been chasing customer service team for my deposit back and they keep fobbing me off with the comment of " I have contacted finance for an update". The cleaner cancelled last minute and never showed ended up, with myself contacting to find out what's happened! I feel l have been scammed and looks like I have.

As it would appear with many other reviews on here I booked an appointment which they could not fulfil and after six weeks I’m still waiting for my refund. Absolute scam company that must be having huge liquidity issues if they can’t be returning £20 to customers avoid it all costs they steal your money and let you down And the staff when you call through of practically brain-dead

I have given

I wish I’d read these reviews before id paid my deposit!!!
Made booking paid 50% up front, they didn’t turn up at agreed time and I had to go out so had to cancel. Customer service sound apologetic and understanding and said they would arrange the refund, then came the email from accounts that said it could take up to 28days for it to hit my account!!! I tried emailing and all email addresses I used bounced back, called customer services who sent me an email to reply to with my complaint, it’s over a week now which I find quite unacceptable as being as Amazon can issue refunds in 2days!!!

David cleaned my oven today and did the most amazing job.
Would highly recommend

Scam company, do not use!
I booked an oven clean for 10th January, but the company cancelled it on the day. Over a month later, they still haven’t returned my supposedly refundable deposit! Avoid!

Absolute disgrace, paid my money they never turned up at the booking time told me it would be 2 hrs later possibly so I cancelled, been waiting since 3 Feb for a refund still nothing. Called twice told it was with accounts they will contact me still nothing. Do not go near these people go somewhere else they are ripping you off. Customer services do not have managers just call staff no structure to the company it’s awful. Trading standards should have a look at them.

Very very bad Customer service, booked for next day, after I rang the company and asked how to pay balance, was told after work done and over phone. The man who was booked in to do it rang, and wanted payment today, I said no after work was done, he said No, rang Company for refund on deposit, was told No, small prints says not if it's within 24hrs! No clean Oven and £20 lost!

If I could give minus stars I would. This company scams you. They’ve taken £66 of my money for monthy payments for 2 cleans a year. I’ve tried contacting to book and nothing. Now reported to my bank as scammers

I wish I saw these reviews before I booked. Avoid this dreadful company. Was booked in 12-4pm. After me chasing them, at half 4 they tell me the guy is on another job and 35 minutes drive away.

Interesting seeing as they literally hounded me to pay the balance before the clean.

Shocking service, avoid.

Had a bad experience with oven support. They did not turn up on 2 scheduled apppointments and only called to let me know after the scheduled time on the day. In one of the phone calls, the company said they will give me a discount due to the previous 2 cancellations but did not do so in the end. The third time they turned up. On a scale of 1 to 10, I would give the cleaning service a 3 because the burners still had dirt on them and the stainless steel surface still had marks. The guy could have scrubbed wash them like the previous company did. Very very disappointed and will never use them again.

Had my oven cleaned by these people on closer inspection I noticed they hadn’t washed off the product they used to clean it spent an afternoon putting it right what a mess my poor oven was in a state. I had set up a subscription with them to have it cleaned yearly so called and advised I didn’t want to go ahead with this as not happy with the service they assured me they would cancel since then they have continued to take the subscription from my account lucky for me my bank has stopped them from taking anymore and refunded me

I cancelled the service the same day as the order after reading the reviews and after paying a £20 deposit.
Having been advised that the refund policy was within 28 days, I'm now being told that I have to wait 6 weeks because 'that's the date I have on the system'! Total contradiction to their own refund policy.

I was told twice that I was a "high priority" case just to get me off the phone, 1 week on and still no refund.

Cleaner didn’t show up in December … as per other reviews (which I wish I’d read) numerous phone calls later and actually nice people but “all I can do is escalate it” I’m still without a refund 2 months later. Have reported to trading standards. Avoid avoid avoid. They are actually total con artists

Should have read reviews before hand..
Booked a month ago for oven clean paid deposit,day before due they called to change appointment which didn’t suit,was told refund would be 3-5 days…over the next 3 weeks I sent 11 emails,called them 7 times,spoke to 3 different rude people who promised a refund…..nearly a month now and no refund,emails and calls ignored.worse customer service we’ve ever received in our lives..😡😡😡zero stars if possible..so. Ad there original account ovenssupport has been blocked on trust pilot for breaching rules and having so many complaints!

Still waiting for my refund, numerous phone calls and emails. Avoid these crooks ! Don’t show up for appointments then no refund .

Money has now been refunded

Had single oven and hob cleaned today by Tony. Great guy and great job. Very satisfied and would highly recommend.