OvalX Recenzje 

265
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Bedingt durch den Brexit, zog die ETX-Capital London nach Zypern um. Dieses war für mich reibungslos verlaufen. Aus ETX-Capital wurde dann OVALX. Mein Account und der Konten-Zugang blieben erfreuli... Zobacz więcej

Oceniono na 5 z 5

It’s sad ovalx you go.i know ovalx when it was Etx Capital. I have tried 500 time to open a live account with Etx but rejected all the time. I have still stamina to apply 500 times again but ovalx is... Zobacz więcej

Oceniono na 5 z 5

OvalX offers a really straight forward way to trade via the MT4 platform. I have been very impressed with the account manager, Stephen O'Sullivan, who calls every week to quickly summarise key announ... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Som dlhodobo spokojná so zákazníckou podporou tímu Ovalx, predtým ETX Capital. Platforma mi vyhovuje tiež a čo je dôležité, tím, ktorý je za touto platformou zabezpečuje už cca 1 rok aj pravidelné... Zobacz więcej

Informacje dotyczące firmy

  1. Fundusze inwestycyjne

Napisane przez firmę

ETX Capital is now OvalX, a powerful, advanced trading platform with a fresh new feel. Access over 5,000 CFD markets across Forex, Indices, Shares and Commodities with a premium, advanced trading platform.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

265 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(265)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Oceniono na 4 z 5

Always Quick to Respond

Account managers are quick to respond to any questions that may I have, and they always do their best to provide me with answers.
Markets can be complicated at the best of times but knowing I have these chaps at the other end of the phone is very reassuring.
I have recommended them and their platform to a number of fellow traders.
Keep up the good work.

4 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Solid Platform; Good Client Relationship.

Good company to trade through. Very responsive, helpful and good range of products to trade on a solid platform. I have traded with ovalx( and its previous brand) for over 5yrs now. I have a brilliant account manager Stephen O’Sullivan who calls each week to give me heads up on big news in the week ahead. This is very helpful for me to formulate a strategy for trading in the week ahead.

7 listopada 2022
Opinia niezależna
Logo OvalX

Odpowiedź od OvalX

Thanks Samuel for the positive review. It’s good to hear you find the regular calls from your relationship manager Stephen useful. We take pride in our long-term relationship with yourself.

Oceniono na 4 z 5

Very happy with this broker

Excellent customer service and I really like the fact I get regular weekly calls from my account manager, giving me the heads up for upcoming events later in the week. Very quick to initiate withdrawals when I order them (usually almost immediately), although it would be even better if they could start using FPP (Faster Payment Processing) now as another broker I also use now has this facility and can have withdrawals paid into my bank account within 2 hours. Also, it would be great if OvalX could start linking up with Tradingview in the future so I could trade directly from the charts on this platform as I find MT4 a little dated nowadays. But these are minor things on my wish list and overall, great broker and I would recommend them to anyone.

3 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent Broker for Spread Betting.

Have been with OvalX/ETX for over 10 years, using the Traderpro platform. They have a large range of products to trade and some can be as low as 0.01 of a contract to trade, so good for beginners as well as seasoned traders. The charting package is excellent with a large number of technical indicators. Overall a great broker to deal with and worth 5 stars.

2 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Efficiency is key when trading markets.....

Efficient and friendly service. Stephen O'Sullivan is hugely helpful and co-operative as an Account Manager well backed up by George Walker. Great team!

1 listopada 2022
Opinia niezależna
Logo OvalX

Odpowiedź od OvalX

Thanks Jamie, for the 5 Star review. We are happy to hear that our premium relationship management team are looking after you and all your needs.

Oceniono na 4 z 5

The personal touch

This has always been a good company, very professional and customer experience centered. There are other companies that can make the experience of trading financial instruments intimidating and can obfuscate the process; this is not the case with Ovalx, my account manager Stephen O'Sullivan (who will hate I mentioned him) is amazing and is great at giving the personal touch. The only real issue I have is the app is not up to scratch and to get improvements done to it feels like a long ordeal.

1 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

OvalX offers an easy and professional way to trade

OvalX offers a really straight forward way to trade via the MT4 platform. I have been very impressed with the account manager, Stephen O'Sullivan, who calls every week to quickly summarise key announcements and events in the coming days. Whilst I probably should do more research off the back of these calls, his regular contact acts as a good reminder. The seminars are mostly superb as it puts some meat on the bones of what is going on and some of the trends and market reactions

1 listopada 2022
Opinia niezależna
Logo OvalX

Odpowiedź od OvalX

It is a pleasure to hear your valuable feedback. Everyone here at OvalX loves to know that our Education and premium service has been useful for your trading.

Oceniono na 5 z 5

Good company no complaints no problems

Good company with a very effective trading platform no complaints. No problems getting in or out of trades. Orders easily placed and executed as required.
A plethora of financial information available.
A very good account manager in Stephen O' Sullivan who weekly keeps me well up to date with forth coming policy and data announcements form the financial world which could impact my trading and is always available if I have any queries.

31 października 2022
Opinia niezależna
Logo OvalX

Odpowiedź od OvalX

Thank you so much for taking the time to leave us this amazing review!

Oceniono na 5 z 5

Good, reliable company.

Really good, reliable company. George is a fantastic account manager and always does what he can to make everything run smoothly. Operating two accounts now and will not use any other brokers for spread betting. 5 stars A++++++. Thank you!

28 października 2022
Opinia niezależna
Logo OvalX

Odpowiedź od OvalX

Hi Lee, happy to hear you’re having a good experience and thank you for your positive review.

Oceniono na 5 z 5

Had a query regarding my account

Had a query regarding my account
Spoke to Nicola who was very conversant with the OvalX product (very refreshing) This is the first time I have spoken to Customer Services at OvalX
Nicola was on the ball with my query and readily resolved my enquiry and received email within 15 minutes to confirm
If this is how OvalX operate then I am looking forward to my trading with them
Also spoke to Steve briefly in the trading room who could not have been more polite and helpful

28 września 2022
Opinia niezależna
Oceniono na 1 z 5

Reliability issues.

Taken a real dive lately in reliability, high level data feed issues means they close markets to trade on at important times which leave you having to phone to trade, and they dont have the staff to manage that. I closed my account with them due to this. You cant have an unstable platform if you are day trading.

26 września 2022
Opinia niezależna
Logo OvalX

Odpowiedź od OvalX

Hi James,

Thank you for taking the time to leave a review -- sorry to hear of your experience. Even if you've closed your account, we'd still like to look into this and offer some kind of resolution or understanding of what may have happened.

With regards to downtimes, is this something you've experienced regularly, and if so, have you reached out to our Customer Service Team with the specifics? Generally, with high volatility data, it's entirely possible that prices can't be filled but we aren't aware of any recent lags or spikes, so it's worth investigating.

Please reach out directly with any information you can share on these instances.

-Annie, Team OvalX

Oceniono na 5 z 5

customer service

First time I've had to contact customer services due to trading disabled .Had fast response to email with helpful advice, soon rectified.

16 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Poor Customer Support

Poor Customer Support, ignores e-mails for days. Does not do what promises in writing. Ignores GDPR regulations. I opened formal complaint to make them follow acts of parliament correctly. If that doesn't work, I will open a case with Financial Ombudsman.
OvalX, you are regulated business, start to act like one.

EDIT: I gave you my e-mail address, so you can match it with my account.
You are still yet to provide final reply to my formal complaint.

11 sierpnia 2022
Opinia niezależna
Logo OvalX

Odpowiedź od OvalX

Hi there,

Sorry to hear of your experience thus far -- could you please reach out or respond to our message on here and let us know what's happened so we can help moving forward?

-Annie, Team OvalX

Oceniono na 5 z 5

Som dlhodobo spokojná so zákazníckou…

Som dlhodobo spokojná so zákazníckou podporou tímu Ovalx, predtým ETX Capital.
Platforma mi vyhovuje tiež a čo je dôležité, tím, ktorý je za touto platformou zabezpečuje už cca 1 rok aj pravidelné webináre , prostredníctvom, ktorých sa môžu klienti
v danej problematike vzdelávať

3 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Appalling Trading Platform

Despite what others might state, trading on this platform is a pain is the Ass. Any annotations you place on the charts are lost as soon as you close the program, if you draw support and resistance lines on long term charts, then you will spend most of your time redrawing them over and over again. The pull down menus to change the time frame or select an annotation are equally as painful, you will spend your time chasing a disappearing pull down menu repeatedly trying to select the function you want whilst the display disappears . If you select a FX pair by pressing the pair in a list, a deal ticket will appear, if you did not want to trade and move the curser over to cancel the ticket, low and behold you could inadvertently buy or sell the trade, as the price per pip is set at 1 each time the deal ticket appears. If these people wanted to be fair, then the price would be set to zero every time the deal ticket appears thus preventing you making a unintentional trade.
I find using this company's platform immensely frustrating .
You have been warned

Update: Dear Anne,
I explained all these problems to your team last year and was assured my comments would be forwarded to the relevant teams. Result; one year later you tell me the same story again.
It will never happen.
You have been warned , leave this company alone.

4 lipca 2022
Opinia niezależna
Logo OvalX

Odpowiedź od OvalX

Hi there,

Thank you for taking the time to share your feedback with us -- this is all incredibly insightful, and we've already relayed it to both our Product and UX teams.

On your point about the trade ticket popup, is this specific to mobile or web, and do you have one-click trading enabled?

I am sorry to hear that you're frustrated with the charts and usability of the platform. The relevant teams will certainly take this all on board as we continually improve upon what we have.

If there's any way we can help, please do reach out directly.

-Annie, Team OvalX

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