The quality of my table is exceptional! It arrived quickly! Love the color and durability! My only concern was that when we got it, the shipping boxes were trashed! There is one small scuff in t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a problem with the delivery of one of the two packages. Once I contacted OUTTANS, they promptly figured out the issue and sent out another box even before the shipper sent the missing package b... Zobacz więcej
We have still not received our table top. It was never delivered and our fedex tracking number disappeared. We have two benches and no tip for our picnic table.
Reakcja na opinię
Our community needed a beautiful, durable, all abilities product to finish our clubhouse patio area. These perfect square tables with backrests did that AND MORE! What these tables did was create... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
OUTTANS builds heavy-duty metal picnic tables and benches from industrial-strength steel with a weather-resistant coating. Built to last through sun, rain, and daily use. Round, square, rectangular, and ADA options, with free shipping and volume discounts on every order. From backyards to parks, schools, and busy restaurant patios, our tables and benches are trusted for spaces that demand durability. Easy to assemble, heavy enough to stay put, and shipped fast from our US warehouses. When you buy from OUTTANS, you get furniture that lasts.
Dane kontaktowe
Stany Zjednoczone
- (678) 515-5665
- contact@outtans.com
- outtans.com
4,0
Dobra
26 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 60% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent prices and fast service.
29 maja 2026
Odpowiedź od Outtans
Hello Rick,
Thank you for the kind words. Getting your order to you quickly and at a fair price is exactly what we aim for, so it is great to hear we hit the mark. We appreciate your business and are here if you ever need anything else.
Best regards,
Peter
OUTTANS
We were replacing 2 wooden old fashoned…
We were replacing 2 wooden old fashoned tables and benches in an over 55 association. No one wanted wood again. Sawyour add and, check you guys out and ordered. The product was great quality tables and we were extremely satisfied ordering blindly.
29 maja 2026
Odpowiedź od Outtans
Hello Edgar,
Thank you for taking the time to write this. Hearing that the quality landed exactly as you hoped, especially when you placed the order without seeing the tables in person first, is the best kind of feedback we can get.
It sounds like the new setup was a great fit for your association, and we are glad it has worked out so well. If you ever decide to add more seating or need anything down the line, we would be glad to help.
Best regards,
Peter
OUTTANS
The time it took to be delivered was…
The time it took to be delivered was great. The instructions on assembly were clear. The product itself was very good quality.
20 maja 2026
Odpowiedź od Outtans
Hello Kim,
Thank you so much for your kind words! We're thrilled to hear that the delivery went smoothly, the assembly instructions were clear, and you're happy with the quality of the product.
We really appreciate you taking the time to share your experience, and we hope your new piece serves you well for many years to come.
Best regards,
Peter
OUTTANS
I received the wrong bench
18 maja 2026
Odpowiedź od Outtans
Hello Jerry,
Thank you for your feedback, and we're sorry for the mix-up with your order. You ordered the 4ft bench with backrest, but the version sent out was missing the backrest.
As soon as you let us know, we shipped out the correct bench right away (delivered via FedEx) and asked you to keep the original one at no extra cost as a gesture of goodwill for the inconvenience.
Thank you for your patience while we made this right. If there's anything else we can do for you, please don't hesitate to reach out at contact@outtans.com.
Best regards,
Peter
OUTTANS
Benches are good, unresponsive customer service
Benches are good, but one is missing a component and I cannot contact customer service about it, no response from them.
15 maja 2026
Odpowiedź od Outtans
Hello Matthew,
Thank you for your review and for letting us know about the missing component. We sincerely apologize for the inconvenience, and even more so for the lack of response from our side. That is not the experience we want for our customers, and we are sorry for the frustration this has caused.
We would like to make this right as soon as possible. Could you please let us know:
• Which component is missing from the bench?
Once we have this information, we will ship the missing part to you right away at no cost.
Thank you for your patience, and again, our apologies for the trouble.
Best regards,
Peter
OUTTANS
I ordered 6 pieces
I ordered 6 pieces, but not all was in-stock. Peter, from customer service, helped me complete my order. Great experience!
20 maja 2026
Odpowiedź od Outtans
Hello Brian!
Thank you so much for taking the time to share this. We are glad we could help you complete your order. We appreciate your patience and your business, and we look forward to working with you again.
Best regards,
Peter
OUTTANS
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.